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Old 02-26-2007, 09:29 AM   #1 (permalink)
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Card Reader troubles
I purchased a credit card machine a while back. Finally got it hooked up a few months ago and now it has quit reading the magnetic strip.

Is there an easy fix for this?

ps. Bought it off ebay. It was a reconditioned one, so I don't think I will really have any support from my processor or whomever ... I haven't tried calling them yet.
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Old 02-26-2007, 09:33 AM   #2 (permalink)
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Re: Card Reader troubles
might just be dust, have you tried a can of air to clear out the track.
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Old 02-26-2007, 09:35 AM   #3 (permalink)
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Re: Card Reader troubles
nope, but will do that now. hope that fixes it. thanks
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Old 02-26-2007, 09:36 AM   #4 (permalink)
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Re: Card Reader troubles
also sometimes if you run a card through with plastic wrap it catches whatever may have gotten lodged in there.
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Old 02-26-2007, 09:38 AM   #5 (permalink)
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Re: Card Reader troubles
I have tried using plastic/cellophane but it didn't work.
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Old 02-26-2007, 09:38 AM   #6 (permalink)
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Re: Card Reader troubles
what kind of machine do you have.. did the air work
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Old 02-26-2007, 09:40 AM   #7 (permalink)
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Re: Card Reader troubles
Try unplugging it and plugging it again. Sometimes they act up for some reason and once replugged everything is fine!
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Old 02-26-2007, 09:46 AM   #8 (permalink)
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Re: Card Reader troubles
Blowing air didn't help. It is a Hypercom T7P.

Ok, back out there to unplug....
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Old 02-26-2007, 09:47 AM   #9 (permalink)
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Re: Card Reader troubles
Nope that didn't help either.
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Old 02-26-2007, 10:07 AM   #10 (permalink)
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Re: Card Reader troubles
the magnetic reader must be bad... I would fight with whoever you bought it from first..since it was refurbished.....What did you pay for it.. that is an older machine
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