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Old 12-14-2005, 10:13 AM   #21 (permalink)
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Re: peeing in trash cans

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Originally Posted by valerie
You think that is bad? One day I had a lady come in and get into one of my stand-ups. When she came out she said she was soooo sorry, but she had had an accident in the stand-up. She said that she had been sick lately and when she was in the stand-up she had diarrhea and could not get out in time! Well, the stand-ups I have are the 2M's and the floor of these booths have small air holes all in the bottom. So needless to say it was all over the top of the floor, in the air holes, and even went through to the bottom. It took me forever to clean that booth. And I thought I was going to puke the whole time. What we go through for the all mighty dollar!
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Old 12-14-2005, 10:14 AM   #22 (permalink)
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Re: peeing in trash cans

If you suspect who it is, put a litter box in the room they normally use with sign above "For our clients who just can't wait".
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Old 12-14-2005, 10:30 AM   #23 (permalink)
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Re: peeing in trash cans

we had this happen 3 times within a month, during the busy season, but we figured out who it was and had a talk with her, she denied it the whole time, but still sometimes tans with us...unfortunately when this was going on, she was dealing with some SERIOUS family issues and was really messed up over it...

still, some people are friggin' animals
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Old 12-14-2005, 11:40 AM   #24 (permalink)
 
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Re: peeing in trash cans

Same thing happened in my salon. Finally pinpointed the woman and an employee confronted her about it and told her we did not wish to have customer anymore! She denied it and threatened to sue...we never heard from her again!
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Old 12-14-2005, 12:50 PM   #25 (permalink)
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Re: peeing in trash cans

you pee on my floor like a dog and your going to sue me! lol
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Old 12-14-2005, 01:22 PM   #26 (permalink)
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Re: peeing in trash cans

mount the trash cans on the wall so they can't reach them..either male or female...for reasons other putting trash in that is...lol
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Old 12-14-2005, 03:15 PM   #27 (permalink)
 
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Re: peeing in trash cans

It shouldn't be that hard trying to figure out who it is. If you go in there before they tan (from the person before them,) to clean the bed and check the entire room (including trash can) and then go in there after they tan and clean the room and check the entire room (including trash cans), make it a routine. You should know who it is by simply looking in your system and seeing who tanned in that room. Once you've figured that out. Make a note so that next time you can confront them about the situation. I would confront them if this has happened. For many reasons. You have other clients tanning and if they were to go into the room after that person and noticed the trash can or even the smell you might loose a potential client who isn't peeing in your trashes. Two, if they were to get cought in an alley they would be put in jail or ticketed for it... there's no reason you shouldn't be able to make that an example for them and let them know you will notify the police if it were to happen again.
We can't just let people walk into our salons and urinate where they want!
If you feel uncomfortable doing that, then maybe make a funny sign saying we don't pee in your _____ so don't pee in our trash, restroom is down the hall and to the right. And place the sign right above the trash can.
Just don't let them get away with that. It needs to be addressed for you and your other paying clients.
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Old 12-14-2005, 03:22 PM   #28 (permalink)
 
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Re: peeing in trash cans

yes...she threatened to sue ME!
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Old 12-14-2005, 03:28 PM   #29 (permalink)
 
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Re: peeing in trash cans

Oasis Beach: Now how do you confront a male customer doing that?!! Eeewwwww......that is so nasty.
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Old 12-14-2005, 03:38 PM   #30 (permalink)
 
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Re: peeing in trash cans

Can someone really threaten to sue you for that? I would have pulled her aside, maybe outside to tell her that, and tell her how you have proved it. That's pretty crazy! But at least you don't have to deal with her again. One thing can always lead to another with people like that...
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