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Old 10-22-2005, 07:17 PM   #1 (permalink)
 
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Can anyone tell me if they are having trouble with prosun and getting service? They dont return calls and I have a bed down and need parts.
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Old 10-22-2005, 07:23 PM   #2 (permalink)
 
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I have never had a prob with them at all. Who have you been dealing with over there? Ask for Glenda, always on top of it for me.........
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Old 10-24-2005, 01:45 PM   #3 (permalink)
 
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I just took over a salon with a delta standup and they want all this info for me to purchase parts. I guess the last guy screwed them!
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Old 10-24-2005, 02:07 PM   #4 (permalink)
 
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suew

You may want to post your problem on this website as there may be someone who can halp you. I also agree that Glenda is great to work with and get's things done.
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Old 10-25-2005, 08:23 AM   #5 (permalink)
 
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Like Neon, I have never had a problem in getting help from them.
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Old 10-25-2005, 12:59 PM   #6 (permalink)
 
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Prosun is the worst bed company We have ever done business with. I had parts on backorder for a Lumina E series bed for over 5 months, then they forgot about is and never shipped them out. They are horrible for customer service. Never return calls, and quite frankly never fix problems. Would never do business with them again. !
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Old 10-25-2005, 01:16 PM   #7 (permalink)
 
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Sorry to hear that, I have had no problems at all. Must be you.
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