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Old 10-18-2005, 07:25 PM   #1 (permalink)
 
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Ok, so I had a client come in the other day and the first thing he said was I got.... (whatever he called his disease) but needless to say a Bacteria Infection. His doctor told him it was either from a hot tub or the tanning bed! So Obviously he accused us of not sanitizing our beds good enough. I am so upset, I dont want the salon having that type of reputation. We are in the middle of a college with 2 other salons to the left and right... I can't afford him to go around saying things. OH!! I asked a girl randomly at my other job if she had ever been to my salon... she said no I know a guy who got an infection from there... I will never go there! What is a salon owner to do?!?!?! I want HAPPY CUSTOMERS!!!
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Old 10-18-2005, 08:26 PM   #2 (permalink)
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i'd say for sure it was the hot tub.
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Old 10-18-2005, 08:26 PM   #3 (permalink)
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i'd say for sure it was the hot tub.
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Old 10-18-2005, 08:48 PM   #4 (permalink)
 
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What type of infection was this?
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Old 10-20-2005, 04:52 PM   #5 (permalink)
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THe doctor guessed just like they do on most things - over paid mechanics!
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Old 10-20-2005, 05:03 PM   #6 (permalink)
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Unfortunately it may stick with you if he/she has a big mouth. It happened to my competition and I hear about it all the time. Type up some posters to stress to your clients that the beds have been properly sanitized and are safe. I use those orange cones on my beds that say "This bed has been sanitized". I got the idea off this Forum and my clients think they are really neat. Maybe order some of those and let your clients know you are serious about your sanitization.
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Old 10-20-2005, 05:13 PM   #7 (permalink)
 
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WHAT SHE SAID^^ counter neagative with positive
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Old 10-20-2005, 05:15 PM   #8 (permalink)
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Where do you get the orange cones? Sounds like a great idea.
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Old 10-20-2005, 05:39 PM   #9 (permalink)
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Ask for Abe at SUNCLUB 1-800-862-3340 They are really cool and I got them within days of calling him. Good Guy!
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Old 10-20-2005, 07:54 PM   #10 (permalink)
 
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Those Doctors. This infection can only have two sources?? And a tanning bed happens to be one of them? ~pfffffffft!~ He must have been late for his golfing. This type of crap is commonplace unfortunately, and as suggested above react with some positve info to current clients and the public. Eventually it will blow over.
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