forever tan/ customer service - tanTALK

Bronzingrm · 08-20-2005, 02:50 AM

I need the tanning community's help. I purchased a tan america bed used from an sun/ergoline dealer.
The bed started smoking after one month of operation. The seller sent a tech. who was unproffessional and did not complete the job.
I hired an electrician, the problem still exists.
Tan America tech support is being great- my delimma is forever tan recommended we needed/ prior to smoke incidedt that we install a transformer. Tan America claims you do not need a transformer, they are made with an internal buck booster. Forever tan refuses responsibility for the mistake.
Help- any suggestions?

CentralVA · 08-24-2005, 08:22 AM

Quote:
On 2005-08-20 02:50:00, Bronzingrm wrote:
I need the tanning community's help. I purchased a tan america bed used from an sun/ergoline dealer.
The bed started smoking after one month of operation. The seller sent a tech. who was unproffessional and did not complete the job.
I hired an electrician, the problem still exists.
Tan America tech support is being great- my delimma is forever tan recommended we needed/ prior to smoke incidedt that we install a transformer. Tan America claims you do not need a transformer, they are made with an internal buck booster. Forever tan refuses responsibility for the mistake.
Help- any suggestions?
[ This Message was edited by: CentralVA on 2005-08-24 08:23 ]

West Side Tanner · 08-29-2005, 09:58 AM

Didn't I just read this post somewhere else?

surfcity · 09-19-2005, 02:36 AM

keep on them

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08-20-2005, 02:50 AM	#1 (permalink)
Bronzingrm Waiting Confirmation Join Date: Aug 9 2004 Posts: 22 Rep Power: 0	I need the tanning community's help. I purchased a tan america bed used from an sun/ergoline dealer. The bed started smoking after one month of operation. The seller sent a tech. who was unproffessional and did not complete the job. I hired an electrician, the problem still exists. Tan America tech support is being great- my delimma is forever tan recommended we needed/ prior to smoke incidedt that we install a transformer. Tan America claims you do not need a transformer, they are made with an internal buck booster. Forever tan refuses responsibility for the mistake. Help- any suggestions?

08-24-2005, 08:22 AM	#2 (permalink)
CentralVA Join Date: Jun 7 2004 Location: Virginia Posts: 133 Rep Power: 19	Quote: On 2005-08-20 02:50:00, Bronzingrm wrote: I need the tanning community's help. I purchased a tan america bed used from an sun/ergoline dealer. The bed started smoking after one month of operation. The seller sent a tech. who was unproffessional and did not complete the job. I hired an electrician, the problem still exists. Tan America tech support is being great- my delimma is forever tan recommended we needed/ prior to smoke incidedt that we install a transformer. Tan America claims you do not need a transformer, they are made with an internal buck booster. Forever tan refuses responsibility for the mistake. Help- any suggestions? [ This Message was edited by: CentralVA on 2005-08-24 08:23 ]

08-29-2005, 09:58 AM	#3 (permalink)
West Side Tanner Join Date: Dec 27 2003 Location: Florida Posts: 1,818 Rep Power: 19	Didn't I just read this post somewhere else?

09-19-2005, 02:36 AM	#4 (permalink)
surfcity Join Date: May 12 2005 Location: langley Posts: 116 Rep Power: 18	keep on them

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