06-13-2005, 03:22 PM | #1 (permalink) |
Join Date: Sep 14 2004
Posts: 5
Rep Power: 0 | In FL the law states that a tanner must wait 24 hours. Is anyone having problems with customer coming in before the actual 24 hours is up wanting to tan. Do you tell them they will have to wait? Our software enters the time and we are afraid the inspector will see that the client tanned before the full 24 hours is up if we let them tan. What can we do????? |
06-13-2005, 05:02 PM | #7 (permalink) |
Join Date: Sep 25 2004 Location: South Texas Age: 49
Posts: 80
Rep Power: 0 | I had the same problem with clients coming in to early. They get angry and have a million reasons as to why they must tan NOW! Finally, I put a sign in our lobby and in each room stating: WE ENFORCE 24 HOURS IT'S THE LAW!!!!! please do not argue with our certified staff...jen-owner This worked like magic! I haven't heard one client beg to tan early. Not yet...anyway.lol Sometimes I still get the ugly looks, I just offer them a free massage in the massage chair or simply chill out in the lobby reading magazines. If you offer them something to kill their time, they don't seem as mad about the wait. Unless they are coming in hours before they are allowed, then ****, they are just uneducated about the damage of overexposure! My software has the same feature. It won't allow you to tan a client for 24 hours. However, this feature can be disabled. Abide by the law! |
06-13-2005, 05:28 PM | #8 (permalink) |
I'm Banned Join Date: Jun 27 2004 Location: Indiana Age: 44
Posts: 4,962
Rep Power: 0 | we dont' really have problems with it, our computer keeps track of it as well. Usually it'll pop up must wait 3 mins to tan, or at the most an hour or two. Still not let them tan? |
06-13-2005, 10:04 PM | #9 (permalink) |
Join Date: Jul 22 2003
Posts: 245
Rep Power: 21 | Same issue here..Customers get upset because somehow the other salons get them in....Anyhow I let them know when they sign up with our salon you MUST wait 24hrs and I am not going to pay the 1,000.00 fine the health department wants to charge.... |
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