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Old 04-01-2005, 06:17 AM   #1 (permalink)
 
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What is up with my customers this week? They have gone off the deep end....One stops payment on a check because I wouldn't let 3 people tan on 2 memberships, another causes an outright scene in here because she called to see if our stand-up bed was available but when she got here someone else had come in and asked for it (the woman was only tanning for 5 minutes in it so that was her wait!)....demanded her money back & was just outright mean to me....now I have a note from a woman that wants her visit from yesterday credited back to her because she claims the bed didn't work (didn't get "hot" enough for her...after we spend 5,000.00 on a new air conditioning unit to keep everyone comfortable!)...however, 2 seconds after I read that a girl came in wanting that exact bed because she got "so much" from it yesterday!!!!!! What the H** is going on?????
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Old 04-01-2005, 06:37 AM   #2 (permalink)
 
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Aliens!!!!
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Old 04-01-2005, 06:40 AM   #3 (permalink)
 
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ahhhh the joy of owning your own business........
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Old 04-01-2005, 06:43 AM   #4 (permalink)
 
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That is what I need to hear...I know it happens to every business owner but I want to hear about it so I feel better!!!
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Old 04-01-2005, 08:16 AM   #5 (permalink)
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I had one yesterday that got p!ssed off because I would not let her lay twice. she said well what if I leave and come back later?? I said, Duh? It will still be the same day!!! So, she and her friend left. Oh well, let her be someone else's problem!!
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Old 04-01-2005, 08:26 AM   #6 (permalink)
 
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we had one yesterday that was upset because she had to wait for her appointment for about 5 minutes, she said i never get in my bed on time, then she says she lays 20 minutes in a 15 minute bed!! well my friend who works there said, well thats why we're always behind because you lay too long, its only set for 15 minutes, well she says well i actually only set it for 18 min, we dont have the relay timers but i sure as heck wished i did, anyway when she did come out, she said, AND I ONLY LAYED 15 MIN and left, what a b----. sometimes i wished i had a whip i would lash some of these people lol.
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Old 04-01-2005, 08:36 AM   #7 (permalink)
 
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UPDATE:::The one who got mad over the stand up just called me to inform me that she just took 2 of my customers!!!
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Old 04-01-2005, 08:39 AM   #8 (permalink)
 
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It happens. Not everyone is stable. Sometimes you have to just be like "So you have nothing better to do than harass a tanning salon?" then call her a dumb tramp and be done with it. As SOON AS you are 100% sure that you are NOT going to get anymore money out of someone you have to just write them off. Some people are just nuts
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Old 04-01-2005, 10:15 AM   #9 (permalink)
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I like the words of Engfant - "Peoples is stupid!!!" that wraps it all up in a nutshell! You don't realize how stupid until you work with the public!!!
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Old 04-01-2005, 10:44 AM   #10 (permalink)
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Everyone is stupid until proven otherwise. Do not let these people upset you, continue to do your job and call it good. F em if they have a problem. Try to resolve but if they still biiiaaaaatch then let em go.
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