04-01-2005, 06:17 AM | #1 (permalink) |
Join Date: Aug 26 2004
Posts: 230
Rep Power: 21 | What is up with my customers this week? They have gone off the deep end....One stops payment on a check because I wouldn't let 3 people tan on 2 memberships, another causes an outright scene in here because she called to see if our stand-up bed was available but when she got here someone else had come in and asked for it (the woman was only tanning for 5 minutes in it so that was her wait!)....demanded her money back & was just outright mean to me....now I have a note from a woman that wants her visit from yesterday credited back to her because she claims the bed didn't work (didn't get "hot" enough for her...after we spend 5,000.00 on a new air conditioning unit to keep everyone comfortable!)...however, 2 seconds after I read that a girl came in wanting that exact bed because she got "so much" from it yesterday!!!!!! What the H** is going on????? |
04-01-2005, 08:16 AM | #5 (permalink) |
I'm Banned Join Date: Jul 9 2003 Location: Funky Town
Posts: 354
Rep Power: 0 | I had one yesterday that got p!ssed off because I would not let her lay twice. she said well what if I leave and come back later?? I said, Duh? It will still be the same day!!! So, she and her friend left. Oh well, let her be someone else's problem!! |
04-01-2005, 08:26 AM | #6 (permalink) |
Join Date: Mar 16 2005 Location: muscle shoals, al Age: 54
Posts: 590
Rep Power: 20 | we had one yesterday that was upset because she had to wait for her appointment for about 5 minutes, she said i never get in my bed on time, then she says she lays 20 minutes in a 15 minute bed!! well my friend who works there said, well thats why we're always behind because you lay too long, its only set for 15 minutes, well she says well i actually only set it for 18 min, we dont have the relay timers but i sure as heck wished i did, anyway when she did come out, she said, AND I ONLY LAYED 15 MIN and left, what a b----. sometimes i wished i had a whip i would lash some of these people lol. |
04-01-2005, 08:39 AM | #8 (permalink) |
Join Date: May 20 2003
Posts: 9,301
Rep Power: 29 | It happens. Not everyone is stable. Sometimes you have to just be like "So you have nothing better to do than harass a tanning salon?" then call her a dumb tramp and be done with it. As SOON AS you are 100% sure that you are NOT going to get anymore money out of someone you have to just write them off. Some people are just nuts |
04-01-2005, 10:44 AM | #10 (permalink) |
I love Derf!! Join Date: Apr 1 2004 Location: WEST COAST Age: 44
Posts: 906
Rep Power: 21 | Everyone is stupid until proven otherwise. Do not let these people upset you, continue to do your job and call it good. F em if they have a problem. Try to resolve but if they still biiiaaaaatch then let em go. |
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