03-01-2005, 07:53 PM | #122 (permalink) |
Join Date: Nov 30 2000 Location: Ontario Age: 61
Posts: 38,594
Rep Power: 107 | Population is good, but what if those people are living in poverty? Demographics, as nice as they are, mean nothing until you take into account the average income per household. Demographics are not just pop., but income, race, etc.. |
03-01-2005, 08:43 PM | #127 (permalink) |
Join Date: Feb 17 2005 Location: Dublin, Virginia Age: 44
Posts: 58
Rep Power: 0 | I always felt that the key to success in tanning salons is #1 --- realize that tanning is an option, that people love doing, but medicallyand finacially, THEY DO NOT HAVE TO TAN INDOORS! so thats why it is important to let them know that you appreciate their business ALL THE TIME!NOT ONLY DURING BUSY SEASON! And in doing that, ALWAYS REMEMBER: CUSTOMER SERVICE,CONVEINANCE, SERVICE and VALUE! A women I worked for drilled that statement in all her employee's heads 24-7...and now that I own my own salon I will live by that also. Customers love it when they are greeted by name and ect...but what they really enjoy is know and trusting their salon, and knowing what you are selling and how to sell it helps not only you but all your employee's LOOK alot better. I can't stand talking to someone,trying to buy a lotion and or a package and they know nothing about what they sell! You know?? LOL...thought that info might help the question earlier! thanks! |
03-01-2005, 08:51 PM | #128 (permalink) |
Join Date: Nov 30 2000 Location: Ontario Age: 61
Posts: 38,594
Rep Power: 107 | But when that same client can get a tan for 75% less? they won't care if you know their name as long as you can scan their fingerprint, or swipe their membership card............ Sad, but true. |
03-01-2005, 09:02 PM | #129 (permalink) |
Join Date: Feb 17 2005 Location: Dublin, Virginia Age: 44
Posts: 58
Rep Power: 0 | Yeah I think maybe 50% of customers like those little gadgets, but really they are not there for all that cool computer crap, they want a TAN, and don't care how they get it, they just want it fast,thats why they come indoors, they do not want to tan outside for 3 hours or whatever, I feel that if a salon expands too much with all the other crap, they forget to upgrade their beds or lotions, i mean that is what we are selling (tanning) not a fingerprint right? You can have 30,0000 dollar tanning bed but if you have cheap lamps in them and you sell crappy lotions, what are you telling your customers about your salon? Thats what upsets me about all that expensive computer fingerprint stuff, just an oppinion, LOL |
03-01-2005, 09:11 PM | #130 (permalink) |
Join Date: Nov 8 2004 Age: 72
Posts: 185
Rep Power: 0 | Sad but true Neon, at this point in my life I a'm paying 70,000 in rent and 25,000 a month in electric to say nothing of labor,some times it is scary,its all relative. dennis ps I have a 14 bed store around the corner,you can even tan at the landury mat. _________________ [ This Message was edited by: Dennis on 2005-03-01 21:16 ] |
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