This may be a real dumb question but..... - tanTALK

TaninMI · 01-05-2005, 09:12 PM

I am thinking this has to be a huge trust issue between employees/owner/manager.....but how can you keeo track of whether or not your employees are letting people tan for free.....I mean when I am not there how do I know my employees are not letting friends, etc. tan without charging them....I have all my clients sign in but is there a better way to keep track....I was thinking about tracking the hours on the beds? Is that a good idea?

Any advice appreciated.

sbtan · 01-05-2005, 10:03 PM

Computer system or camera behind counter.

iliotherapeftria · 01-05-2005, 10:10 PM

track the bed timers. check at beginning of shift and at end of shift - then balance that out to the tans sold within that shift. Every minute has to be accounted for.

SwedaGuy · 01-05-2005, 10:30 PM

Ya track the timers. I have set it up so that they get read every morning before I start the day, and then I check it against the schedule sheet. The difference between this morning and yesterday morning better equal the total of the sessions on the schedule sheet (plus the bed warming).

TanningEmporium · 01-06-2005, 07:25 AM

computer system,
it will allow you to track packages and sales

BronzeBiz · 01-06-2005, 07:33 AM

computer- software- I tell my employees that they can't sneeze without me knowing. I also occasionally take my detailed reports and ask them questions about specific sales, or times... they see the detail of what I can look at... I have busted a couple employees- give them 1 warning- then they're OUT! Usually, the warning works or they just quit.

TRTS · 01-06-2005, 07:46 AM

We too track everything with our computer system. It tells every move made during the day. Just this week I discovered (well actually hubby) that our employee has eveidently watched over my shoulder and figured out my manager number. She was attempting to access everything. I think it was more of a curiousity thing. I changed my manager # and explained to her that is not acceptable. I set their security for a reason and if it ever happens again that is it! I seriously considered terminating her. Other than this she has been a "great" employee. She is one that clients compliment, constantly cleaning, selling, getting people in the door. Shoot she even comes in on her own time and steam cleans carpets.

Neon Beach · 01-06-2005, 08:38 AM

The software will only be useful if it is also used to start the beds/timers. Otherwise tans can be given without using the computer at all. Using the timers to track the minutes used is a good idea.

SandiGirl · 01-06-2005, 01:22 PM

And couldn't they just put their friend under someone else who has a month unlimited?

Sherin · 01-06-2005, 01:54 PM

Yes, but that could come back to bite them if someone else comes into tan and finds out their not allowed to tan as the 24 hour rule blocks them out. I guess thats where the cameras come in... One reason is switched to TanTrack software as it tracked the bed usage.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Dumb EFT Question	smrtan	General Tanning Industry Discussions	10	02-20-2006 09:49 AM
Here is a really dumb question	mikeytan	General Tanning Industry Discussions	4	09-03-2005 05:24 PM
(Dumb) upgrade question!	lilponygirl	Tanning Lotion Buzz	1	04-20-2005 06:17 PM
Whats with all the avoidance of the real question???	mrsats	New To The Tanning Business	47	06-11-2004 08:57 PM
Dumb Question, I know	BooBop	Tanning Equipment	7	01-04-2003 06:37 PM

01-05-2005, 09:12 PM	#1 (permalink)
TaninMI Join Date: Nov 30 2004 Posts: 81 Rep Power: 0	I am thinking this has to be a huge trust issue between employees/owner/manager.....but how can you keeo track of whether or not your employees are letting people tan for free.....I mean when I am not there how do I know my employees are not letting friends, etc. tan without charging them....I have all my clients sign in but is there a better way to keep track....I was thinking about tracking the hours on the beds? Is that a good idea? Any advice appreciated.

01-05-2005, 10:03 PM	#2 (permalink)
sbtan Join Date: Dec 2 2003 Location: East Amherst, NY Posts: 396 Rep Power: 21	Computer system or camera behind counter.

01-05-2005, 10:10 PM	#3 (permalink)
iliotherapeftria Join Date: Jun 17 2004 Posts: 74 Rep Power: 0	track the bed timers. check at beginning of shift and at end of shift - then balance that out to the tans sold within that shift. Every minute has to be accounted for.

01-05-2005, 10:30 PM	#4 (permalink)
SwedaGuy Waiting Confirmation Join Date: Sep 3 2004 Posts: 533 Rep Power: 0	Ya track the timers. I have set it up so that they get read every morning before I start the day, and then I check it against the schedule sheet. The difference between this morning and yesterday morning better equal the total of the sessions on the schedule sheet (plus the bed warming).

01-06-2005, 07:25 AM	#5 (permalink)
TanningEmporium Join Date: Jul 15 2003 Location: 213 Skyland Shp Ctr Posts: 2,613 Rep Power: 22	computer system, it will allow you to track packages and sales

01-06-2005, 07:33 AM	#6 (permalink)
BronzeBiz I love Derf!! Join Date: Nov 10 2003 Location: IN Posts: 214 Rep Power: 21	computer- software- I tell my employees that they can't sneeze without me knowing. I also occasionally take my detailed reports and ask them questions about specific sales, or times... they see the detail of what I can look at... I have busted a couple employees- give them 1 warning- then they're OUT! Usually, the warning works or they just quit.

01-06-2005, 07:46 AM	#7 (permalink)
TRTS Waiting Confirmation Join Date: Apr 12 2004 Posts: 179 Rep Power: 0	We too track everything with our computer system. It tells every move made during the day. Just this week I discovered (well actually hubby) that our employee has eveidently watched over my shoulder and figured out my manager number. She was attempting to access everything. I think it was more of a curiousity thing. I changed my manager # and explained to her that is not acceptable. I set their security for a reason and if it ever happens again that is it! I seriously considered terminating her. Other than this she has been a "great" employee. She is one that clients compliment, constantly cleaning, selling, getting people in the door. Shoot she even comes in on her own time and steam cleans carpets.

01-06-2005, 08:38 AM	#8 (permalink)
Neon Beach Join Date: Nov 30 2000 Location: Ontario Age: 61 Posts: 38,594 Rep Power: 107	The software will only be useful if it is also used to start the beds/timers. Otherwise tans can be given without using the computer at all. Using the timers to track the minutes used is a good idea.

01-06-2005, 01:22 PM	#9 (permalink)
SandiGirl OFFICIAL BFF member Join Date: Jan 2 2005 Posts: 2,481 Rep Power: 51	And couldn't they just put their friend under someone else who has a month unlimited?

01-06-2005, 01:54 PM	#10 (permalink)
Sherin I love Derf!! Join Date: Aug 10 2004 Location: Puget Sound Posts: 2,870 Rep Power: 24	Yes, but that could come back to bite them if someone else comes into tan and finds out their not allowed to tan as the 24 hour rule blocks them out. I guess thats where the cameras come in... One reason is switched to TanTrack software as it tracked the bed usage.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)