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Old 09-13-2004, 10:44 PM   #1 (permalink)
 
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Hey does anyone who is using SunEase know how to pull up the history of times a customer has tanned. I'm tired of customers telling me no way they've expired and then I have to pull up sign in sheets to prove they tanned and sales sheets to tell me when and what they bought.
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Old 09-14-2004, 08:36 AM   #2 (permalink)
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phone tech support?
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Old 09-14-2004, 09:51 AM   #3 (permalink)
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where it says ...TAN SALE MODIFY then HISTORY...that would be where you would check.of course you would have to be under that clients name..if you have any more questions just let me know i would be more then happy to help you.
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Old 09-14-2004, 10:06 AM   #4 (permalink)
 
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when you go to their history a small calender will appear where you can put in the ranges of the dates so you can show them specifically without having to pull up their entire history
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Old 09-14-2004, 12:55 PM   #5 (permalink)
 
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When the history comes up, go to the "last" page, tanning sessions will be on the bottom left.
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Old 09-14-2004, 07:21 PM   #6 (permalink)
 
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Ok I did not see the calendar sunbabe speaks of. Also did not see the history in bottom left corner. What I want is each day the tanner has tanned and what was the last package she purchased.
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Old 09-14-2004, 07:31 PM   #7 (permalink)
 
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Make sure the resolution is correct on your PC or you may be losing some of the screen. YOu'd be surprised how many people I've encountered looking for something that was WAY off the screen cause they like it when the words are BIG
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Old 09-14-2004, 07:35 PM   #8 (permalink)
 
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Tan, Sale, Modify, History, Waitingline.
Click "History"
Calendar apprears
Click the history dates you want (start/end)
Click "view"
Client history report appears
go to the last page (use the arrow button at the top, like whats on a tape/cd player)
Bottom left corner on the "last" page is the number of "tans"

hope this helps

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Old 09-14-2004, 08:18 PM   #9 (permalink)
 
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West, this did help, I found what I needed. How can I tell the DATE the customer purchased their package? And if I go back say two months will it show me two packages or just the last one they have purchased? Thanks
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Old 09-14-2004, 08:21 PM   #10 (permalink)
 
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And one more thing. Will it give me a date by date tanning time. Just telling a customer she tanned 10 times and she's expired won't work. These customers want me to prove to them by dates. If I had the dates I could pull up sign in sheet easier.
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