sunchick7

I need some advice. We have this guy who started tanning with us a few months ago. The first time he came in he stood at the counter and talked to me for about 45 minutes...the phone would ring...he would stand there and wait. Anyway he kept saying "I don't mean to freak you out" before he would say something like "you seem like you are sad, I see sadness in your eyes"...and I am a very upbeat outgoing person so that was a very off the wall comment. I am usually really good at handling weird people but this one gets much worse.
A few weeks later he came in when one of the girls was here. He handed her a camera and said that he is moving soon and since we were always so nice to him, he wanted to know if we would take pictures that he could have to remember us by. I took the camera and put it in a bag with a note that said I didn't think this was appropriate. A few days later he came in a renewed his membership (after he said he was leaving the area).
He has stopped coming in when I am here because I will just hand his lotion to him and send him back...not giving him a chance to get "chatty". (which I have now told the girls to do as well)
Last Friday he came in. As he was standing in the lobby two girls came in. He started making comments to one of them about how much he liked her skirt and how good she looked in it. My employee told me that when the girls turned to walk back to their beds she saw what she thought was a camera flash....she then turned around and saw him putting something back in his pocket. After they tanned, he was leaving at the same time the girls were and started walking towards them in the parking lot but they left before he could get over to them.
He has also shared the fact that he is on probation for attempted murder.
I am at a loss on how to handle this. He hasn't done anything illegal but I don't want to keep allowing my girls to be put in the situation of havig to deal with him. Has anyone had to deal with crazy people in the past....if so what did you do?

tanu01

Stop talking to him,keep it strickly business.Maby even a little on the rude side to make him feel unwelcome.
Anything to make him feel he's not wanted there. If he does somthing out of line,Tell him his business is not needed or wanted and not to come back.
Flick

river_brat

wow that is treading. If he is on parole, you might want to consider contacting your local police department and speak with them for advice in how you should handle this. IF it is freaking you out, you know it has to be scaring your employees more. The attempt of murder is what would do it for me. Contact the authorities, who knows maybe he has a warrant, etc. But you cannot put yourself or your girls and clients in jeopardy. BEtter to be safe than sorry.

BronzeBabe

Grrr. I hate weirdo customers...the ones that make your skin crawl when they walk throught the front door. If you are feeling unsafe I would definitely consider what river brat mentioned about calling the police department and telling them about the situation. Do you have any security cameras installed or do you have an alarm system with an emergency button under your counter? If not maybe consider installing them for the safety of yourself, employees and customers. I would also stop all small talk with him, and be sure to tell your employees to do the same.

sunchick7

I don't talk to him at all anyomore that is why he only comes in when the girls are here now & I have told them from now on to do the same.
I did talk to the police dept. but they couldn't give me any advice because he hasn't done anything illegal.

COCONUT

thats scary..just be short get him to his
room and get him out!!!Yikes!

Extreme John

Yeah I think everyone being short is a good call, and I love the advice in regards to contacting the police dept. because if it becomes too much of an issue, he can always be issued a "No Tresspass" from the police dept. which would ban him from entering your salon in the future. You dont need the agrrivation or stress.

jo

one of my weird customers is a cop....

aymi

I am so sorry you have to deal with a customer like that-I would be beyond freaked out. Have you checked the sex offender registry? The guy seems like he'd be the type. (was the attempted murder on a woman?) I say don't take any chances. Get some pepper spray just in case. Or a stun gun..Good luck and stay safe.

Aymi

ALOHATANCA

Don't and I repeat, don't let him renew his membership, just tell him that you think he will happier somewhere else......I don't let my young staff members Spray Tan men because if they do something luewd then I am stuck with a tramatized myoung person who may need therapy to get over the incident and of course that lwould be at my expense...............Not worth it....