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Old 03-15-2004, 08:35 PM   #1 (permalink)
 
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Weve been opened for just less than a month now and im getting asked from a few clients (2 actually) about a referal discount. One lady has sent me 3 people that all purchased unlimited month packages. Im not sure what, if anything to offer her. Just curious what everyone else is doing.

Thanks
David
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Old 03-16-2004, 01:55 AM   #2 (permalink)
 
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Yes, you should give her something, referrals are a goldmine...
Make an arrangement with people that send you lots of referrals.

Compensate them with free tans,(cheaper for you than a percentage off) depending on how many clients they send you.



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Old 03-16-2004, 09:34 AM   #3 (permalink)
 
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We do the same, comp them with extra units. Word of mouth is the best referrel.
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Old 03-16-2004, 10:17 AM   #4 (permalink)
 
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Have a referral contest...track your referrals for a selected amount of months (maybe 2 or 3) and whomever brings in the most new clients, gets 10 sessions free or a month unlimited free or whatever. Worked for us! We did this when we opened and the winner brought in over 55 new customers!
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Old 03-16-2004, 02:17 PM   #5 (permalink)
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We give each client that refers someone a bonus buck. The new customer has to purchase a package, usually our new client speical. One bonus buck can be cashed in for a free session or they can save them to get into the high end beds. Referrals have been our best advertising yet!!! Way more than any other avenue we have used so far. A few months ago, I recently ran a report and out of 3000 clients 2300 were referred by our customers.
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Old 03-16-2004, 05:09 PM   #6 (permalink)
 
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I have often used my business cards and put the client's name on the back. When that friend comes in the card is dropped into a "hat" at the end of designated time I do a drawing and give 5 free tans or have made up a packet with four or five lotion sample packets. Other times I simply give one free tan session or free sample of lotion, client's choice. If more than 3 per a certain time period (generally in a month), I will give the free sample and tan session. Referrals are imperitive to success encouraging current clients with rewards is great, they generally work harder. I have one client that I have actually given a new bottle of lotion for ten referrals.
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Old 03-16-2004, 06:06 PM   #7 (permalink)
 
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thanks for all the suggestions guys. I like the bonus buck idea and the free session or sample packet.
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Old 03-16-2004, 08:27 PM   #8 (permalink)
 
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This is more of a question but could be a suggestion also... would/is it more bennificial to give upgrades instead of sessions so you are at least get $ for a package or visit? I seen customers very happy to go into my high end equip for free while I still sell the package or session, the upgrade is less $ than a single visit in the base bed.
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Old 03-17-2004, 02:10 PM   #9 (permalink)
 
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sbtan
That is a good idea.

We give out referral cards i made on my pc-like business cards. They put their name on it, hand them out to friends, & when the new customer brings in that card and purchases a PACKAGE the person that referred them gets a free session. We also have a place on our release forms where they can put who they were referred by. Works great!
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Old 03-20-2004, 01:25 PM   #10 (permalink)
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Randy and Lisa..
I recieved a PM from a fan..and responded ....in short. Don't call me dearest if you don't want me to check your closet for wire hangers.
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Posted: 2004-03-17 19:48
--------------------------------------------------------------------------------
Dearest MJ,
I am not sure what a distie is, but from the "tone" of your response it appears to me that it was a mean dig. My sympathies to you. I am new here, not a spammer, I dislike SPAM and rude people. I love to assist people and was so excited to find this site; purely by accident I might add. If you happen to start getting SPAM related to Cinnamon Bay, I assure you I had nothing to do with it. Thank you for the extra attention, and again, I am sorry to hear such negativity from someone. I hope things get better for you and you feel better about yourself soon. I am not here to bicker or play immature games. I simply want to clear up your misinformation ~ Pam




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My original response was deleted..why?????
I do not know. The second evil was my response to brat like mods who made the final decision to censor me.

I remember to save that one.
Quote:I see censorship is still very much alive and well here. WHAT I SAID I HAD EVERY RIGHT TO SAY. Now no need to get your pals to warn me to death Cya! Until the coward that edited me can be seen...and states their reasons....I will not bother to visit here.

That was a clean post.... no ****, ***, *******, skrew, *****, tramp, ****, words were used. If words like 'disdain' and 'remedial' are comsidered "bad here. Then, Fhuck you people! In the future I will just reply (if at all) on Tanformation.com where the mods from CesorshipRus.com cannot evil eye my OPINION. Especially when this person called me out to play.

You guys can go back to watching grass grow or paint dry.
I will post a board free of anal retentive closed minded simpltons in charge of what is said or not said. Does it agree with the banners advertisers? Or will on a board where they cater to whining posters that bring the shiiit on themselves..and can't take it when you smack them back. I am getting really tired of cutting and pasting all my posts into word because certain people think the evil eye is their you play toy.
Buh Bye now.




PS I saved this post to..I guess censorship is alive and well here even without the brat. :eyeroll:

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hereya go mods.... mods evil eye this......
Tight *** Jim...KMA and when and if I ever want your opinion..I will tell you what you are supposed to say. Got it?... good!
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