Teresa

I guess I need to recruit some new employees. I thought I wsd fairly good at selecting good candidates, but the past few have proven me wrong. What do you look for in an application??? What are key interview flags, good or bad?????

TikiTan

Employment History... Big one... (Reasons why they left, Gaps)
Application filled out neat & completely (or messy, misspelled?)


During the interview ...
Establish a 20/80 talk ratio.. (you talk 20% of the interview, candidate talks 80%)
Ask open ended questions (that require thought and substantiation)
Ask follow up questions (that elicit data about past achievements)
Engage in active listening

Always consider what their expectations for the job are (example if they say that they want to be a receptionist... they probably wont be a star salesperson.)

ALTERNATIVE TAN

I ALWAYS ASK " TELL ME WHAT YOU LIKED AND DISLIKED IN YOUR PREVIOUS JOBS"
IF THEY SAY I HATED SALES. OUT!!!!
AND "WHAT MADE YOU APPLY AT OUR SALON ?" MY PARENTS SAID I HAD TO GET A JOB OUT!!
IF THEY MUMBLE ANYTHING THAT RESEMBLES "THIS JOB LOOK EASIER THEN MY LAST.OUT!!!

sunlove

the last few new employee's have really made me open my eyes and reconsider how I am interviewing them. The question I find most helpful is to ask them to be in my role and role play with me (I'm the customer) how they would talk to a perspective customer about our salon and try to sell them lotion too. This helps me understand their retail background and the way they would represent my salon. Unfortunately it is not always fulproof. Just interview a whole lot of people and be very picky

Alias

I have been throught countless employees while in management. Because of this, though, I have learned a lot of what to look for and what not to look for. When looking for an employee be picky, even if it means you are working more in the mean time. This is a person who is going, not only to represent you, but your salon, your products, and the industry as a whole. It is ok to call them back to talk to them more for a second interview & always keep good notes through the interview.

Too Tan

I have had the same problem, no matter the pay , here lately I have had a terrible time
with new employees. Just when you think you've got a good one, I get a phone call on the weekends saying the salon is not open!! One thing that has helped is I always choose the neatest apps I feel if they are neat on the app maybe they REALLY care,But ya never know!!

neon

One question that I like to ask is if 10 of their friends were standing in front of them, how many would ask them to give them a free tan (or lotion, or whatever). This is a tough question and I think it tells a lot about the person by how they answer. If all 10 would ask, then you don't want them. If they say none of them would ask, then they are probably lying. Also follow up by how they would handle that situation.

TanningEmporium

Employment history and I like to size a person up by their handshake.

Rhino

Employees very tough, I have actually had people say they can't work here because it is tougher than they thought it would be. Then I had another that came to me and said, it makes me nervous to work with the owner, and she still tans with me. Go figure I am not real mean, just want them to work when they are on the clock. We are going to try this year just hire people for individual jobs, and see if we get an all around person that we will keep on staff in the slow season. I don't think their is key ingrediants to look for any more just a numbers game.