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Old 05-31-2002, 07:47 AM   #1 (permalink)
 
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How do you handle those employees that just won't let you leave the salon... it is like they are always calling for something... it is like they need you there 24/7.

Sometimes they just call to make sure they can get you... like we might run away!
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Old 05-31-2002, 08:36 AM   #2 (permalink)
 
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Are the employees calling because they are not sure about proceedures in the salon?? if thats the case more training is needed.
if they are calling just to shoot the breeze then you need to have a talk with them about what is urgent and what can wait.also are they taking alot of personal phone calls??
thats a no-no if you are a very busy salon.
nothing like a customer waiting for a bed listening to what movie your employee should see tonight.
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Old 05-31-2002, 03:19 PM   #3 (permalink)
 
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could be they just love you
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Old 05-31-2002, 03:30 PM   #4 (permalink)
 
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It is not that they don't know policy and procedure... and they could always use more training...

It is like they want me to know how they are doing... maybe it is what Chippp said...

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Old 05-31-2002, 04:29 PM   #5 (permalink)
 
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Are they insecure? How are you when you are together with them? Is this something that perhaps could be changed by your behavior when you are with them at the salon?

I never call the boss. But I am also very confident and very secure in what I am doing.
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Old 05-31-2002, 07:10 PM   #6 (permalink)
 
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I have some employees that never call me and then I have others that call me 2-3 times every shift. I can't say I can pinpoint any particular reason for these two extremes. I have some very good seasoned employees that fall into each category and inexperienced ones that fall into both groups too.
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Old 06-01-2002, 01:38 AM   #7 (permalink)
 
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If it is important I would rather have them call me. I hate to deal with problems the next day when they can be taken care of now. I have lots of minutes for my cell phone for this reason.
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