Go Back   tanTALK - Tanning Salon Business Owners Community > TanTalk Central > Tanning Salon Management

Tanning Salon Management Salon management help here.

Reply
 
LinkBack Thread Tools
Old 05-23-2002, 07:02 AM   #11 (permalink)
 
Join Date: Jul 6 2001
Posts: 1,875
Rep Power: 23 tangirl will become famous soon enough
Nichole - We did a poll when we took over our first salon. One of the specific questions was "Would you like appointments?" We received an overwhelming no. Occasionally, we have a few people ask about it. But, as Tommie stated, most are quite happy once they get used to not having appointments.
tangirl is offline   Reply With Quote
Old 05-23-2002, 09:43 AM   #12 (permalink)
 
Join Date: Apr 19 2001
Posts: 2,262
Rep Power: 23 Chippp will become famous soon enough
I agree ! 20 years never took appointments!
if you have enought tanning machines and they all tan fully, you don't need appointments.
Appointments are nothing but trouble.

Quote:
On 2002-05-21 21:29, tangirl wrote:
We don't do appointments. Your scenario is a great description of exactly why we don't take appointments.

Chippp is offline   Reply With Quote
Old 05-27-2002, 10:38 AM   #13 (permalink)
 
neon's Avatar
 
Join Date: Oct 21 2001
Posts: 667
Rep Power: 23 neon is on a distinguished road
My situation is a little different from most of yours, I am in a small town that is the central hub of several other small towns. We have one radio station that services all of these towns, one Wal Mart that also services all area towns. For me, there is only one competitor and I really don't consider her competition. Her beds are old, she requieres that customers clean their own beds and they step around the ciggarette butts on the floor (yes, they smoke in the rooms!). The only people who tan there are those truly price shopping, as I am really only slightly more expensive than she is.

Okay, to get to the point, appointments work best for me. Some of my customers are traveling 20 to 30 minutes from an outlying town and want to know if they need to tan before or after their hair appt. or Wal Mart trip.

So, it also works for me to charge them if they do not show for an appt. I always give a "warning" first. Meaning that the next time they come in after their first "No Show" we point out the signs hanging all over the place and remind them that next time a day will be deducted from their package. They seem to be okay with that. I have not had a single problem.

shallee
neon is offline   Reply With Quote
Old 07-24-2002, 09:44 PM   #14 (permalink)
 
neon's Avatar
 
Join Date: Oct 21 2001
Posts: 667
Rep Power: 23 neon is on a distinguished road
I'm growing weary of people calling me at their appt. time to tell me they won't be there. It is difficult to decide weather or not to deduct a day from their package.
neon is offline   Reply With Quote
Reply

Bookmarks



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Tanning industry shows? pilotad New To The Tanning Business 8 11-04-2005 12:09 PM
Seminars/Trade Shows tenn-tan General Tanning Industry Discussions 7 03-23-2004 07:30 PM
Chicago/Nashville Shows? BooBop General Tanning Industry Discussions 5 10-20-2002 11:22 PM
WHO Should Control The Trade Shows Don Smith Tanning Salon Management 10 08-03-2002 10:35 AM
Why we need 2 fall trade shows! Soakinuptherays General Tanning Industry Discussions 6 11-21-2001 12:55 PM


All times are GMT -5. The time now is 07:20 AM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0
Copyright 2009 - tanTALK.com

click here for advertising info!