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Old 04-02-2002, 06:58 PM   #1 (permalink)
 
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Instead of writing them in automatically... I ask "Would you like to try the Superbed today or the stand-up VHR?" I do this only if the time slot they are requesting has them (one or the other) available.

When I get a call for our entry level stand-up, I do the same thing... or if their time slot is full, instead of telling them we are booked for that time, I offer the upgrade FIRST!! I also let them know at the time of purchase for packages what our upgrade are, the prices and the benefits of both the units.

I've literally been able to double the usage of both of our upgrade units by doing this.
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Old 04-03-2002, 12:06 AM   #2 (permalink)
 
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Would you like a hot apple pie to go with that?

Good job on upselling, it could pay off wonderfully later...
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Old 04-03-2002, 09:18 AM   #3 (permalink)
 
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Sounds like a great selling method !Must try it.
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Old 04-03-2002, 11:22 AM   #4 (permalink)
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Bronze Star you are full of good ideas! You Go Girl!! Thanks for sharing them.

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Old 04-03-2002, 11:27 AM   #5 (permalink)
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Lauries on creative streak lately ...heheheh Go Laurie , Go Laurie!!
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