Give Em The Pickle - tanTALK

tangirl · 03-19-2002, 04:49 PM

Your business is not what you sell, it's who you serve. So...

PICKLES are those special or extra things you do to make people happy. It's a hand written thank you note with every order shipped. It’s walking the customer to the item they’re looking for rather than pointing or maybe it’s simply calling them by name. The trick is figuring out what your customers want and then making sure they get it. That’s the PICKLE.

Great Companies and Successful Employees do 4 things...

Service
Make serving others your #1 Priority. You work in a noble profession, be proud of what you do.

Attitude
Choose your Attitude. How you think about your customers, is how you will treat them.

Consistency
Set high standards, and stick to them. Customers return because they like what happened last time..

Teamwork
Look for ways to make each other look good. In the end, everything ends up in front of the customer!

_________________

Kicking those limited capacity minds into shape![ This Message was edited by: tangirl on 2002-03-19 16:50 ]

pam · 03-20-2002, 04:55 PM

This is so right on. Thanks for sharing your pickles..I love it! Seasonal customers, especially, are amazed when they come in after being gone for months and you remember their name & something they have told you last year. They are always pleased that we remember their names. They don't know that this time of year most of the time I don't remember my own.......
Pam

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03-19-2002, 04:49 PM	#1 (permalink)
tangirl Join Date: Jul 6 2001 Posts: 1,875 Rep Power: 23	Your business is not what you sell, it's who you serve. So... PICKLES are those special or extra things you do to make people happy. It's a hand written thank you note with every order shipped. It’s walking the customer to the item they’re looking for rather than pointing or maybe it’s simply calling them by name. The trick is figuring out what your customers want and then making sure they get it. That’s the PICKLE. Great Companies and Successful Employees do 4 things... Service Make serving others your #1 Priority. You work in a noble profession, be proud of what you do. Attitude Choose your Attitude. How you think about your customers, is how you will treat them. Consistency Set high standards, and stick to them. Customers return because they like what happened last time.. Teamwork Look for ways to make each other look good. In the end, everything ends up in front of the customer! _________________ Kicking those limited capacity minds into shape![ This Message was edited by: tangirl on 2002-03-19 16:50 ]

03-20-2002, 04:55 PM	#2 (permalink)
pam I'm Banned Join Date: Oct 29 2001 Location: USA Posts: 3,893 Rep Power: 0	This is so right on. Thanks for sharing your pickles..I love it! Seasonal customers, especially, are amazed when they come in after being gone for months and you remember their name & something they have told you last year. They are always pleased that we remember their names. They don't know that this time of year most of the time I don't remember my own....... Pam

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