Unique Salon! - tanTALK

Brandi Jordan · 11-19-2001, 09:30 PM

What do you do that makes your salon unique in the area that you are located in? Something that your tanners have noticed about you and commented on what a great idea it was!

LeBronzeBaby · 11-19-2001, 09:40 PM

The customers always seem to comment on how clean we keep the salon. And as I said in another post I have worked in the salon for almost 5 years now and bought it about a month ago, so I have developed special relationships with the majority of my customers. In the last 5 years I got married and had a baby in which they all somewhat participated in my pregnancy, coming in everyday to see how I was and bringing special little treats. As a matter of fact, there were at least 15 customers that were invited to my baby shower and about 20 showed up.

I guess to get to the point other than cleanliness it has to be the special treatment they get when they walk in the door at our salon, kinda like "CHEERS" everybody knows everybody and it's a very fun, upbeat place to be.

Bronze Star · 11-20-2001, 11:37 AM

The salon I go to is unique in the manner that it seems very upscale, but at a reasonable cost. The owner goes to great measures to keep her lamps fresh, the beds are very clean and it always smells awesome!! Her staff is top notch, friendly and knowledgeable. She seems to hire competent, mature people who really care about the client's visit.

It has almost a spa-like atmosphere and is decorated very much like a spa would be. She has big, colorful, soft murals and it seems not one detail has been overlooked.

TANtalize · 11-21-2001, 06:52 AM

Bronze - what does it "smell" like?

I think aromatherapy plays a big part and I want to add that at my place.

Also, I'm looking for some cotton robes to hang in each room as a special "perk". I'm like Mitzi, I've had customers come out in various stages of undress to ask a question or to go to the bathroom.

And what we would do in case of a fire or emergency... Does anyone else have robes in their rooms and if so where did you get them?

Sandman · 11-21-2001, 04:03 PM

I was an actual certified chef in my past life, so when I needed to price towels for the salon,(this life)I naturally went to the Restaurant/Hotel suppliers here. They had some great looking terry cloth robes in their catalogs. I wish now I had asked for prices. Check with your local rest/hotel supplier. FYI-(since this topic always comes up) their hand towels run $22.00/doz. Seemed high at first, but wow...what great quality compared to the ones I've priced at Sams, Walmart and Beals. At 26" they seem very generous, even for a guy.

sungoddess · 11-23-2001, 01:47 PM

TANtalize....at our salons we sell Village Candles & we always try to keep one of the latest scents burning throughout the day. The candles get more comments than anything...well...and the fact that we are VERY clean stores!

Shannon_tyh · 11-24-2001, 09:54 AM

Everyone raves on how when they first come in I am very informative about the beds and how they work, lotions and what is different about each of them as far as why does this one have a bronzer...what is that? or what is a tingle lotion....what does that do?
But the one thing taht really amazes them all is the fact that after this first visit when they come back in for the next one, I know exactly who they are. The feedback that I have gotten on this is that in the other salons in my area they (the customers) felt like they were pushed into buying lotions that they knew nothing about and that they felt as if the other salons only looked at them as dollar signs.
Here with me, I spoil each and every one of them. I go above the norms of what I know the other salons do and pretty much cater to them.

puretanningf · 11-24-2001, 01:46 PM

TANTALIZE~~WE HAVE ROBES IN OUR ROOMS, I FOUND SOME TO MATCH MY DECOR FROM WAL-MART, AND WE CALL ONE SIDE OF THE SALON WE CALL "THE BEACH" AND I FOUND SOME TERRY CLOTH ROBES ALSO FROM WAL-MART THAT WORKED VERY WELL.

terryberry · 11-24-2001, 03:02 PM

Wondering how many you would need. And, what if they wear it and put it back the way you had it. Wouldn't want anyone to wear a robe that wasn't clean!!

Tamar · 11-24-2001, 08:40 PM

Me too, on the robes. When would a customer actually need it and how do you keep up with the laundry? Sounds great for a spa-type setting if you can do their hair, nails, sauna, tanning all under one roof. I'm not trying to sound sarcastic or cynical, I just can't grasp the practicality of the concept.

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11-19-2001, 09:30 PM	#1 (permalink)
Brandi Jordan Join Date: Mar 21 2001 Posts: 58 Rep Power: 0	What do you do that makes your salon unique in the area that you are located in? Something that your tanners have noticed about you and commented on what a great idea it was!

11-19-2001, 09:40 PM	#2 (permalink)
LeBronzeBaby Join Date: Oct 8 2001 Posts: 173 Rep Power: 23	The customers always seem to comment on how clean we keep the salon. And as I said in another post I have worked in the salon for almost 5 years now and bought it about a month ago, so I have developed special relationships with the majority of my customers. In the last 5 years I got married and had a baby in which they all somewhat participated in my pregnancy, coming in everyday to see how I was and bringing special little treats. As a matter of fact, there were at least 15 customers that were invited to my baby shower and about 20 showed up. I guess to get to the point other than cleanliness it has to be the special treatment they get when they walk in the door at our salon, kinda like "CHEERS" everybody knows everybody and it's a very fun, upbeat place to be.

11-20-2001, 11:37 AM	#3 (permalink)
Bronze Star Join Date: Apr 11 2001 Posts: 2,693 Rep Power: 24	The salon I go to is unique in the manner that it seems very upscale, but at a reasonable cost. The owner goes to great measures to keep her lamps fresh, the beds are very clean and it always smells awesome!! Her staff is top notch, friendly and knowledgeable. She seems to hire competent, mature people who really care about the client's visit. It has almost a spa-like atmosphere and is decorated very much like a spa would be. She has big, colorful, soft murals and it seems not one detail has been overlooked.

11-21-2001, 04:03 PM	#5 (permalink)
Sandman Join Date: Oct 29 2001 Posts: 37 Rep Power: 0	I was an actual certified chef in my past life, so when I needed to price towels for the salon,(this life)I naturally went to the Restaurant/Hotel suppliers here. They had some great looking terry cloth robes in their catalogs. I wish now I had asked for prices. Check with your local rest/hotel supplier. FYI-(since this topic always comes up) their hand towels run $22.00/doz. Seemed high at first, but wow...what great quality compared to the ones I've priced at Sams, Walmart and Beals. At 26" they seem very generous, even for a guy.

11-23-2001, 01:47 PM	#6 (permalink)
sungoddess Waiting Confirmation Join Date: Nov 21 2001 Posts: 8 Rep Power: 0	TANtalize....at our salons we sell Village Candles & we always try to keep one of the latest scents burning throughout the day. The candles get more comments than anything...well...and the fact that we are VERY clean stores!

11-24-2001, 09:54 AM	#7 (permalink)
Shannon_tyh Join Date: Nov 16 2001 Posts: 261 Rep Power: 23	Everyone raves on how when they first come in I am very informative about the beds and how they work, lotions and what is different about each of them as far as why does this one have a bronzer...what is that? or what is a tingle lotion....what does that do? But the one thing taht really amazes them all is the fact that after this first visit when they come back in for the next one, I know exactly who they are. The feedback that I have gotten on this is that in the other salons in my area they (the customers) felt like they were pushed into buying lotions that they knew nothing about and that they felt as if the other salons only looked at them as dollar signs. Here with me, I spoil each and every one of them. I go above the norms of what I know the other salons do and pretty much cater to them.

11-24-2001, 01:46 PM	#8 (permalink)
puretanningf Join Date: Nov 20 2001 Location: atlanta georgia Age: 57 Posts: 118 Rep Power: 23	TANTALIZE~~WE HAVE ROBES IN OUR ROOMS, I FOUND SOME TO MATCH MY DECOR FROM WAL-MART, AND WE CALL ONE SIDE OF THE SALON WE CALL "THE BEACH" AND I FOUND SOME TERRY CLOTH ROBES ALSO FROM WAL-MART THAT WORKED VERY WELL.

11-24-2001, 03:02 PM	#9 (permalink)
terryberry Join Date: Nov 5 2001 Posts: 105 Rep Power: 23	Wondering how many you would need. And, what if they wear it and put it back the way you had it. Wouldn't want anyone to wear a robe that wasn't clean!!

11-24-2001, 08:40 PM	#10 (permalink)
Tamar Join Date: Aug 15 2001 Posts: 1,906 Rep Power: 23	Me too, on the robes. When would a customer actually need it and how do you keep up with the laundry? Sounds great for a spa-type setting if you can do their hair, nails, sauna, tanning all under one roof. I'm not trying to sound sarcastic or cynical, I just can't grasp the practicality of the concept.

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