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Tanning Salon Management Salon management help here. |
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05-17-2001, 02:07 PM | #1 (permalink) |
Waiting Confirmation Join Date: Oct 27 2000
Posts: 2,519
Rep Power: 0 | I thought this was a good topic, but it never got too many replies. What do you guys think?Originally posted by Tracie Williams:Should your staff (Managers or clerks) be allowed to share inneroffice issues with other employees of the company? Any other employee outside of that particular salon?Should they be allowed to "vent" or "discuss" the "bad employee" or the trouble they are having with that employee? Should they be allowed to call another salon and discuss their salons issues?I feel that this type of behavior not only brings down moral but it is attacking others when they can't be defend their position! If you have employee discussing that salons worst employee well that is one person's opinion! If their is a salon concern it should always go directly to your immediate supervisor. To someone who can resolve it! That is what you need isn't it? There no real need in discussing the matter with every other staff member. There is absolutely nothing they can do to rectify the problem. It only creates more problems because at that point it becomes gossip!Keep the inneroffice issues in the inneroffice. Once it spills out into the forefront then it can't help but overflow and be overheard by our customers and other employees. |
05-17-2001, 04:33 PM | #2 (permalink) |
I love Derf!! Join Date: Apr 5 2001 Age: 66
Posts: 7,766
Rep Power: 28 | i try to make sure my employees come to me or my partner when there is an issue of concern. But you know how that can be sometimes. if i have to babysit them i don't need them. and i have let some go because of this very subject. |
05-24-2001, 02:27 PM | #5 (permalink) |
Waiting Confirmation Join Date: Oct 23 2000
Posts: 346
Rep Power: 0 | Tan-U-Too..I totally agree! We are running a business not a day care. The he-said, she-said, makes me feel like I'm in high school.If I have to babysit and re-arrange schedules because two people can't get along, then I will find two that can. I don't reprimand just one employee, if I have to replace anyone for petty arguing they both will be replaced.You can't even image how much this can hurt your business. Think of what your customers must think watching two employees bicker or put down your salon. That can't give them a good first impression. |
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