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Old 07-31-2005, 07:09 PM   #1 (permalink)
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A client using possess today with the glass bottle that I was told was not going to shatter into little pieces did so today. ALLLLLLL over. She was holding it by the neck and the neck seperated from the bottle (no not the pump the actual bottlle) and the entire bottle hit just right on the tile, and splat. Glass and lotion everywhere. Possess no more in my salon. Too bad it is great stuff.
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Old 07-31-2005, 08:36 PM   #2 (permalink)
 
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I didn't even know it was in a glass bottle? That was a dumb move by Fiji wasn't it?
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Old 07-31-2005, 08:58 PM   #3 (permalink)
 
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We quit selling it, until they come up with a new bottle design...you cant get all the lotion out.
Great lotion it is, but packaging sucks.
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Old 07-31-2005, 09:14 PM   #4 (permalink)
 
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Every salon should make an effort to keep glass out of the tanning rooms, that includes shelving, tables and even picture frames. I'm shocked a lotion manufacturer would use glass.
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Old 08-01-2005, 09:35 AM   #5 (permalink)
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It's not glass, but a "Shatter Proof" plastic.
We haven't had any shatter, but one chipped.
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Old 08-01-2005, 04:30 PM   #6 (permalink)
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At the convention last year I asked fiji if there was any risk that this would shatter, I was told it was shatter proof. I do not know if the client dropped it just right, but it went everywhere. It sucked to clean it up. I agree it is a great lotion, but too many complaints on the packaging.
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Old 08-01-2005, 07:17 PM   #7 (permalink)
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Corelle dishes were marketed as shatter-proof as well....I dropped a bowl one time and I never knew something could break into that many pieces!
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Old 08-02-2005, 07:57 PM   #8 (permalink)
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If you have an issue with any of FijiBlend products, such as the bottle breaking, contact Maggie at FijiBlend for solutions. 1-888-fiji-tan.

FijiBlend is an Awesome company with superior customer service! They are a new company looking to develope good relationships with salons!
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Old 08-03-2005, 10:45 AM   #9 (permalink)
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We do very well with Fiji, never had any complaints. I just do not like the packaging on the Possess, you cannot get the lotion out of the bottle and then when it broke. I sell packetts of Possess all day long, clients love fiji. I will drop them a line and see what or if they are planning on fixing the bottle.
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Old 08-03-2005, 11:19 AM   #10 (permalink)
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Let us know what you find out!
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