JA Forman Packaging - tanTALK

sandlesstan · 06-24-2005, 12:42 PM

I just received my order of Forman tingle free and I'm dissappointed to say the least. If I rememeber correctly the packaging on this product use to be very appealing. What I received was non tingle in a tingle bottle with a very bad looking inkjet quality sticker that read "0 Tingle Factor" that was then placed crooked and peeling over the top of the tingle brand on the bottle. Not to mention the fact that the bottle itself is a very low quality plastic with fading/smeared print. Has the rest of their product packaging went this bad also? I hope not, I was considering picking up their line before I received this order. Hopefully they will either replace it or pick it up. If not at least it's a good lotion so I can use it up myself. I'm embarrased to stock it on my shelves.

Neon Beach · 06-24-2005, 01:06 PM

Where did you order it from? ~very curious~

ALOHATANCA · 06-24-2005, 01:07 PM

Mine look just fine and received them not too long ago, where did you order it from ?

Neon Beach · 06-24-2005, 01:08 PM

Seems strange for sure?

_________________

"Wooaa is me...."
~Schleprock[ This Message was edited by: Neon Beach on 2005-06-24 13:12 ]

DWhite6872 · 06-24-2005, 01:09 PM

I would like more information before we let the bashing begin...

Richard · 06-24-2005, 01:24 PM

Dear sandlesstan: Thank you very much for your constructive criticism of the FORMAN Tingle Free packaging. John Abate himself could not agree more. However, kindly allow me to point out that the demand for FORMAN Tingle Free surpassed even our most optimistic projections! As JA director of public relations and John's executive assistant, I can assure you that we had no other choice but to use the bottles available to get the product expeditiously to the salons that were ordering in record quantities. As you know, we make all of our tanning and skincare products in our FDA-approved facility in Scottsdale, Arizona; thus, quality control is foremost in John's mind. We do, nevertheless, import the bottles for our all-natural, advanced-ingredient formulas. The correct FORMAN bottles are scheduled to arrive soon from overseas. John himself has asked me to tell you that he personally will send you a shipment of replacement FORMAN Tingle Free bottles just as soon as we can prepare them for you. Please contact me at 888-399-5752 or at RichaRub4@aol.com so that I may note your shipping address. We sincerely regret this inconvenience, but we shall rectify the situation. I look forward to hearing from you. Best wishes for a productive, prosperous summer! Richard Rubin

engfant · 06-24-2005, 01:35 PM

Just squirt it in a zip loc and send it down. Dwhite, what did you do? Oh yeah Richard, there is another thread on here about some salon that has set up a website to sell your products for cost. Shouldn't be too difficult to snuff their supplies.

navigatin1 · 06-24-2005, 01:37 PM

NOW thats customer service baby!!!!!!!!!!!!!!!!!!

Neon Beach · 06-24-2005, 01:42 PM

sure is!!

DWhite6872 · 06-24-2005, 02:04 PM

I asked for more information before we started bashing a company...and Neon modded it for some reason?

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06-24-2005, 12:42 PM	#1 (permalink)
sandlesstan Join Date: May 30 2005 Posts: 23 Rep Power: 0	I just received my order of Forman tingle free and I'm dissappointed to say the least. If I rememeber correctly the packaging on this product use to be very appealing. What I received was non tingle in a tingle bottle with a very bad looking inkjet quality sticker that read "0 Tingle Factor" that was then placed crooked and peeling over the top of the tingle brand on the bottle. Not to mention the fact that the bottle itself is a very low quality plastic with fading/smeared print. Has the rest of their product packaging went this bad also? I hope not, I was considering picking up their line before I received this order. Hopefully they will either replace it or pick it up. If not at least it's a good lotion so I can use it up myself. I'm embarrased to stock it on my shelves.

06-24-2005, 01:06 PM	#2 (permalink)
Neon Beach Join Date: Nov 30 2000 Location: Ontario Age: 61 Posts: 38,594 Rep Power: 107	Where did you order it from? ~very curious~

06-24-2005, 01:07 PM	#3 (permalink)
ALOHATANCA Tan Talk Industry Pro member Join Date: Nov 14 2003 Location: CALIFORNIA Age: 65 Posts: 3,455 Rep Power: 24	Mine look just fine and received them not too long ago, where did you order it from ?

06-24-2005, 01:08 PM	#4 (permalink)
Neon Beach Join Date: Nov 30 2000 Location: Ontario Age: 61 Posts: 38,594 Rep Power: 107	Seems strange for sure? _________________ "Wooaa is me...." ~Schleprock[ This Message was edited by: Neon Beach on 2005-06-24 13:12 ]

06-24-2005, 01:09 PM	#5 (permalink)
DWhite6872 Waiting Confirmation Join Date: Apr 22 2004 Posts: 3,646 Rep Power: 0	I would like more information before we let the bashing begin...

06-24-2005, 01:24 PM	#6 (permalink)
Richard Waiting Confirmation Join Date: Apr 22 2005 Posts: 15 Rep Power: 0	Dear sandlesstan: Thank you very much for your constructive criticism of the FORMAN Tingle Free packaging. John Abate himself could not agree more. However, kindly allow me to point out that the demand for FORMAN Tingle Free surpassed even our most optimistic projections! As JA director of public relations and John's executive assistant, I can assure you that we had no other choice but to use the bottles available to get the product expeditiously to the salons that were ordering in record quantities. As you know, we make all of our tanning and skincare products in our FDA-approved facility in Scottsdale, Arizona; thus, quality control is foremost in John's mind. We do, nevertheless, import the bottles for our all-natural, advanced-ingredient formulas. The correct FORMAN bottles are scheduled to arrive soon from overseas. John himself has asked me to tell you that he personally will send you a shipment of replacement FORMAN Tingle Free bottles just as soon as we can prepare them for you. Please contact me at 888-399-5752 or at RichaRub4@aol.com so that I may note your shipping address. We sincerely regret this inconvenience, but we shall rectify the situation. I look forward to hearing from you. Best wishes for a productive, prosperous summer! Richard Rubin

06-24-2005, 01:35 PM	#7 (permalink)
engfant Join Date: May 20 2003 Posts: 9,301 Rep Power: 29	Just squirt it in a zip loc and send it down. Dwhite, what did you do? Oh yeah Richard, there is another thread on here about some salon that has set up a website to sell your products for cost. Shouldn't be too difficult to snuff their supplies.

06-24-2005, 01:37 PM	#8 (permalink)
navigatin1 Join Date: Aug 17 2004 Posts: 2,901 Rep Power: 21	NOW thats customer service baby!!!!!!!!!!!!!!!!!!

06-24-2005, 01:42 PM	#9 (permalink)
Neon Beach Join Date: Nov 30 2000 Location: Ontario Age: 61 Posts: 38,594 Rep Power: 107	sure is!!

06-24-2005, 02:04 PM	#10 (permalink)
DWhite6872 Waiting Confirmation Join Date: Apr 22 2004 Posts: 3,646 Rep Power: 0	I asked for more information before we started bashing a company...and Neon modded it for some reason?

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