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Old 03-19-2005, 07:41 AM   #1 (permalink)
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Just asking. What percentage of your customers use salon lotions, what percentage use the WAL pup, what percentage don't use at all??? Just curious,
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Old 03-19-2005, 07:54 AM   #2 (permalink)
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That's all hard to measure. Just guessing, 80% use our lotions. Maybe 5% use lotions we didn't sell.

I watch LPPA. It's a meaningful measurement.
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Old 03-19-2005, 08:10 AM   #3 (permalink)
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That is about what we figure in our salon, we still have about 2-3% that will not use lotion. I guess it takes all kinds. I really get a kick when someone is useing the Wall put and they claim they are not getting anything. I slip then something with some kick and wait for reactions.
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Old 03-26-2005, 10:05 PM   #4 (permalink)
 
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When I work, 100% use, at least show and take in lotion...when staff are working I'm sure it's less, although they are trained to be at 100%. We do not let anyone touch our acrylics without or with s***. We really don't have much of a prob, we educate clients a lot. It's the newbies who are the pain(sensitive skin, stops the tan etc) If they don't have any they don't touch the acrylic, they can use the stand-up....but they usually buy anyway..
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Old 04-09-2005, 12:08 AM   #5 (permalink)
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I just pulled this report for our EFT members and less than 10% do not use lotion. I have not pulled it yet for the entire customer base. What type of offer are you going to send the clients who do not use lotion?

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Any Advice given please consider the size of your market![ This Message was edited by: DWhite6872 on 2005-04-09 00:08 ]
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