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-   Tanning Lotion Buzz (http://tantalk.com/tanning-lotion-buzz/)
-   -   We have an awesome deal on \"fill in the blank\" lotion......... (http://tantalk.com/tanning-lotion-buzz/2331552-we-have-awesome-deal-fill-blank-lotion.html)

lotiongirl 07-15-2003 04:47 PM

How many of these calls in one day do you get from different distributors all fighting for your business dollar. But what is their real motivation? Getting you the best deal possible on your lotions? The company has a great kickback on "fill in the blank" lotion? The distributor has a surplus and wants to get rid of some of the lotion they are sitting on?

What do you as a salon owner think your sales reps are really up to? In your opinion, who are they really looking out for?

Tamar 07-15-2003 05:22 PM

I work with two distributors, and they rarely call...BUT there is a cesspool down in Florida I refuse to even listen to.

Alias 07-15-2003 05:44 PM

What are you trying to say? Myself, as a distributor, and once on the other end as a manager for a sucessful chain of tanning salons, I enjoy being able to help my customers in many ways; lotion education and helping them be as profitable as possible. I actually spend sometimes hours on the phone with new salon owners; helping them choose what is going to work best in their salon and what has worked for me, personally, in the past. I pass on selling tips and secrets that I have learned. I resent that statement, because I have great relationships w/ my customers.

Tamar 07-15-2003 06:17 PM

I don't know who is resenting who(m) here, but perhaps each of your companies would like to contact the site administrator to purchase a banner ad?

engfant 07-15-2003 09:28 PM

Quote:
On 2003-07-15 16:22, Tamar wrote:
I work with two distributors, and they rarely call...BUT there is a cesspool down in Florida I refuse to even listen to.

Large distributor or lotion company?

Tamar 07-15-2003 09:48 PM

The only lotion companies I know of that will deal directly with the end user is part of a cesspool in Florida. They like calling me and hearing no, no, no, no, no.....

lotiongirl 07-16-2003 11:21 AM

Alias,
I am not sure why you are so offended. I am merely posing a question because I am curious how the salon owner views me as a lotion sales rep. The point that I am trying to make is that not all salespeople are out purely for the almighty dollar. Now I am not saying that I would give up my paycheck to continue doing my job, but I have personally steered customers away from the spiff product b/c it would not be in the best interest of the salon owner to carry the specific product, ie. Salon owner can't sell tingle to save her life, but I have a spiff on a very high tingle, I am not going to encourage her to buy 3 cases of it just so I can get the spiff. I would rather build a rapport with the salon owner so that they trust and respect my opinion, and more importantly keep ordering from me BECAUSE the trust and respect my opinion. Sure it would be nice to make the quick buck, but in the long run, that helps no one. We are in such a volatile industry already, why try to sabotage it more.
I am sorry that you are so offended by my post. I was just hoping to see that salon owners don't look at all sales people as money hungry liars.

Tamar 07-16-2003 12:41 PM

Quote:
On 2003-07-16 10:21, lotiongirl wrote:

I was just hoping to see that salon owners don't look at all sales people as money hungry liars.


We don't.

Alias 07-16-2003 05:06 PM

There is a difference between those of us who call salons looking to be able to invest our time in them and help them in being able to make decisions about what is and isn't going to work well for them and educating them on the different products, and there are those distributors who have hundreds of employees making hundreds of calls a day, even calling the same salon multiple times, just trying to "undercut" those of us out there who actually care about our salons and salon owners. What I am saying is that there are two types of sales people; those of us who care and those who don't. It isn't like we are those telemarketers who call people at home at dinner time for a service that they don't need b/c obviously they already have a phone that you are calling to bug them on. We are offering services to salon owners who all could benefit from learning something new... Did you know that your own dry skin can repel 50% of UV light? Try that next time someone doesn't want to purchase a lotion b/c they don't see the need to. Would you pay for a car and only use half of it? Of course not!

lotiongirl 07-16-2003 05:14 PM

I am sorry, I think that you have missed the point of this post entirely. It is a poll for salon owners to see how they view distributors. Instead of bickering, perhaps all of the DISTRIBUTORS who care could sit back and see what our valued CUSTOMERS have to say for themselves. Maybe we could all learn something!

Tamar 07-16-2003 05:52 PM

I think you gals are on the same page (at least you seem to be, reading through comments you've made elsewhere). It is so easy to misread the "tone" of a post when communicating this way. Let's get back to tanning!

Alias 07-16-2003 07:12 PM

"What do you as a salon owner think your sales reps are really up to? In your opinion, who are they really looking out for"?
When you say YOUR sales rep, that is implying that it is the company that a salon owner is using. Do you really think as a salon owner, they are going to choose a distributor that they think is "shady" or in it for the wrong reasons? That is the whole advantage of having so many distributors out there now.... you get to be selective and use the company that you feel best about. Am I wrong?

lotiongirl 07-17-2003 08:54 AM

No, you are not wrong, in fact that is precisely my point!

TanningEmporium 07-17-2003 03:57 PM

As a salon owner, I dont like getting call after call for someone trying to solicit lotions. If you want me to try your lotion, send me samples, if we like it I will order it. If not, Please dont keep calling me, especially during tanning season, I am to busy to worry about buying lotions, I have never used or even heard of.
Margaret

sunsationaltan 07-17-2003 05:31 PM

It annoys the heck out of me!!! I tell them the same spill about sending me samples. I don't have time for it. So I put my number on the do not call list. I can't wait to see if it works.

OhioTanMan 07-17-2003 07:24 PM

Quote:
On 2003-07-17 16:31, sunsationaltan wrote:
It annoys the heck out of me!!! I tell them the same spill about sending me samples. I don't have time for it. So I put my number on the do not call list. I can't wait to see if it works.


If you are talking about the national do not call list sorry it will not help stop calls at your salon, it is only for residences not biz to biz sales.

sunsationaltan 07-17-2003 07:33 PM

Wow didn't know that. Thank for the info. Oh well guess I will still get all of the calls!!! LOL

Ezliving_Jim 07-17-2003 08:52 PM

I got 4 calls today.....

My standard reply is that I don't buy new lotions over the phone from someone I don't know based on a "hot deal" or because the manufacturer bought an ad on page la-de-da of yadda-yadda-yadda tanning magazine last month.

You have my address: send me samples and your deals in writing or don't bother me.

If I and my staff like your product and we can sell it at "double keystone" margins for the suggested retail price, then I will buy in product. I don't buy samples to try.


_________________
Jim.
Entrepreneur Extraordinaire[ This Message was edited by: Ezliving_Jim on 2003-07-17 19:54 ]

engfant 07-17-2003 09:19 PM

Oh my GOD I can't stand that! Because they have an ad in TANNING TRENDS I'm supposed to believe that thier lotion is any good. I'm so glad I don't get tanning trends as it seems that all the "top lotion manufacturers" seem to have their ads in there. Buy 12 and we'll send you 36 free! Oh man. What a deal. And it's always tingle lotion.

TanningEmporium 07-18-2003 10:00 AM

Like you can sell all those lotions to someone. What sucks if you dont like it, you cant do anything with it. Thats why I want samples first. You are suppose to be able to send them a letter in writing telling them not to call you. I did that last year and they still call me. The kicker that really gets me is that when you get one call it seems all of them florida seller calls the same day.
My things is, if you can afford that ad you can afford to send out samples. Media is not cheap.
Margaret


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