SunsationalTan1

I've been a salon owner since July 2013 so I'm new to this business. For some reason my Sunstar 332 started making a noise. Right after the facial bulbs turn on there is a loud noise for a few seconds. Hard to describe the noise but it sounds awful. A couple months ago customers said the facial bulbs were shutting off one at a time near the end of their session. A repair man came and said nothing was wrong with it and it never had issues again now something is making noise. I don't want to have him come back because he charges a lot for mileage. Anyone ever have this problem?

tanu01

maby a socket going bad

SunsationalTan1

Dumb question, where do I find the socket?

Ken

The lamp sockets for the facial are on both sides of each facial lamp.

Regarding the noise, is it a mechanical noise (like something getting hit by a fan) or is it an electrical noise (like popping and buzzing)? Is the noise actually coming from the area near the facials or is it coming from some other area of the bed?

SunsationalTan1

I guess mechanical noise like something is getting hit. the noise is behind the facials, so i guess its the fans

tanu01

all 332's make a loud noise when lamps are igniting

tantech1985

It is the facial ballasts in the canopy. they are on the foot end and make a loud noise when the facials come on. Not going to hurt anything. just annoying

rowlandc

We have several 432's and have had the same problems with the facials turning off near the end of the session. It's probably either the cooling fans are not running causing too much heat buildup or the thermostats need replacing. I've never had a problem with the fans, usually replacing the thermostats solved the problem. If the lamps are igniting, then your lamps and sockets are probably okay. I'm saying "probably" because I'm not a technician, just an unpaid maintenance man for my wife's salon.