PC marketing.. worst customer service.. - tanTALK

tcusa · 05-24-2010, 06:26 PM

What is wrong with these guys? Are they on the verge of bankruptcy? Ive been trying to order parts for my UWE bed and all I get from them is "we'll call you right back." They have been saying that they would call back right away for over a week now and they never called back. It seems like they dont want my money. I actually find it easier to get parts for my Dr. Mueller bed which is officially out of business. WTF

MATT A · 05-24-2010, 06:43 PM

What kind of bed and what part?

tcusa · 05-24-2010, 07:27 PM

It's an S-class. Im trying to get acrylics and an air hose.

MATT A · 05-24-2010, 07:33 PM

Common parts they should have they have always been a stand up company have you tried contacting Korri Harris?

ljtan · 05-24-2010, 08:32 PM

Korri's the man, he always calls back.

Brian Oshman · 05-24-2010, 08:49 PM

I carry acrylics for S Class. Call for a quote.

On Bronzer · 05-25-2010, 06:08 AM

Correct. Korri is the MAN!!!

tcusa · 05-25-2010, 06:45 PM

Finally, got the stuff shipped off... I guess Korri was not around up until today.

paulm61 · 05-26-2010, 07:54 AM

To anyone....please call me at PC Marketing if you should have any opinions to voice or concerns. We try to meet all customers needs in a timely manner and if not please let me know.

Thank you.

Paul Manke
VP of Sales.
1.800.327.8826, extension 3261.

Have a fabulous week and safe holiday weekend!

Maria99 · 05-27-2010, 01:09 PM

Agreed--Korri is solid. Never a problem.

Paul is always concerned for his customer--nice to see the offer online w/ direct contact should the need arise.

05-24-2010, 06:26 PM	#1 (permalink)
tcusa Join Date: Mar 16 2004 Posts: 137 Rep Power: 21	PC marketing.. worst customer service.. What is wrong with these guys? Are they on the verge of bankruptcy? Ive been trying to order parts for my UWE bed and all I get from them is "we'll call you right back." They have been saying that they would call back right away for over a week now and they never called back. It seems like they dont want my money. I actually find it easier to get parts for my Dr. Mueller bed which is officially out of business. WTF

05-24-2010, 06:43 PM	#2 (permalink)
MATT A I'm Banned Join Date: Sep 6 2004 Posts: 13,921 Rep Power: 0	Re: PC marketing.. worst customer service.. What kind of bed and what part?

05-24-2010, 07:27 PM	#3 (permalink)
tcusa Join Date: Mar 16 2004 Posts: 137 Rep Power: 21	Re: PC marketing.. worst customer service.. It's an S-class. Im trying to get acrylics and an air hose.

05-24-2010, 07:33 PM	#4 (permalink)
MATT A I'm Banned Join Date: Sep 6 2004 Posts: 13,921 Rep Power: 0	Re: PC marketing.. worst customer service.. Common parts they should have they have always been a stand up company have you tried contacting Korri Harris?

05-24-2010, 08:32 PM	#5 (permalink)
ljtan Join Date: Jan 10 2005 Posts: 268 Rep Power: 20	Re: PC marketing.. worst customer service.. Korri's the man, he always calls back.

05-24-2010, 08:49 PM	#6 (permalink)
Brian Oshman Guest Join Date: Apr 29 2001 Location: Stewartsville, NJ Age: 55 Posts: 3,121 Rep Power: 0	Re: PC marketing.. worst customer service.. I carry acrylics for S Class. Call for a quote.

05-25-2010, 06:08 AM	#7 (permalink)
On Bronzer I'm Banned Join Date: Jan 30 2006 Location: Michigan Posts: 780 Rep Power: 0	Re: PC marketing.. worst customer service.. Correct. Korri is the MAN!!!

05-25-2010, 06:45 PM	#8 (permalink)
tcusa Join Date: Mar 16 2004 Posts: 137 Rep Power: 21	Re: PC marketing.. worst customer service.. Finally, got the stuff shipped off... I guess Korri was not around up until today.

05-26-2010, 07:54 AM	#9 (permalink)
paulm61 Tan Talk Industry Pro member Join Date: Nov 15 2007 Location: Rdigefield, NJ Posts: 3 Rep Power: 0	Re: PC marketing.. worst customer service.. To anyone....please call me at PC Marketing if you should have any opinions to voice or concerns. We try to meet all customers needs in a timely manner and if not please let me know. Thank you. Paul Manke VP of Sales. 1.800.327.8826, extension 3261. Have a fabulous week and safe holiday weekend!

05-27-2010, 01:09 PM	#10 (permalink)
Maria99 Join Date: Aug 11 2004 Posts: 63 Rep Power: 0	Re: PC marketing.. worst customer service.. Agreed--Korri is solid. Never a problem. Paul is always concerned for his customer--nice to see the offer online w/ direct contact should the need arise.

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