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Tanning Biz Newbies Are you a future salon professional and new to the Industry?

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Old 07-01-2005, 08:03 AM   #11 (permalink)
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I am a fan of the Caltan unit...half the spray and no coffin.
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Old 07-01-2005, 08:43 AM   #12 (permalink)
 
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YOu never asked if you wanted booth or gun... So now you get everyone that has a unit or wishes they had a unit.

Gee...Can I say CELEBRITY TAN? This is a first. If you want to learn about spray tanning, and not the mumbo jumbo you get from those that eat up the propaganda, just ask.

And before you ask, yes, I promote the Celebrity Tan, so don't ask. However, I also do something that none of the others will do and that is give you the information on the FDA warnings, the truth about the solutions and I'll even tell you where to buy the cheapest supplies. Get the others to give you that much help. HAH!!! Take that.!!!
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Old 07-01-2005, 03:51 PM   #13 (permalink)
 
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Hello Ramcat,

I got a question for you. We owned a Celebrity Tan booth from you 6 months ago, and we used it as a demo booth. Hopelessly we cannot keep it today because we must close our shop. I have read your messages in different topics, and we all can see that you're very emphatic about Celebrity Tan and the service you can provide your clients with.
But I have a question for you : it's now 21 days I sent you an email asking you about buying back our booth at any reasonnable price you could resell it at a very promotionnal price for any of your future clients... Can you explain me why we've NEVER received any answer from you, NOR any offer to help us about that ? That's what you call "service" ?!!!

I really think Celebrity Tan is the best booth on the Market (concerning the tan quality), but I'm sure of something : if you want to enter the top 5 listed tanning booths companies, you MUST improve your service. Maybe this message is the occasion for you to make a first step towards success ? I hope so...
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Old 07-02-2005, 12:56 PM   #14 (permalink)
 
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We have great results with the Mystic Tan booth. Customer/Technical Service though can definitely improve. The people are knowledgeable and friendly, but their processes need work. We just paid for overnight delivery to get the wrong part. So, we will spend the 4th of July weekend using a wet/dry vac to drain the unit after every use. And of course, this stuff always happens on a Friday!!
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Old 07-03-2005, 03:09 AM   #15 (permalink)
 
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Has Anyone purchased the new Hex sunless booth or tried one out? If so, what is your opinion? I requested information from the Hex site and was sent a sample of the solution to try. I sprayed it on and like the coloring as well as the bronzed appearence that came about a couple of hours later. Anyone know what they are selling for? Thanks!
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Old 07-03-2005, 10:47 AM   #16 (permalink)
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I have the same question...does it need plumbing? I need a unit with a dressing room and no plumbing...if it is out there?
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Old 07-03-2005, 12:26 PM   #17 (permalink)
 
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MagicTan is by far the nicest looking booth and you will not have to worry about the technical issues. It is designed to be Maintenance free. It does not have all the moving parts like the others. I have a couple of them and helped install several others.

Not one service call yet on their MT-2000 or 3500 which came out last year. They too have all the celebrities tanning on it. They even had a head to head competition in Hollywood and MagictAn won.

Mystic does have a pretty strong PR machine but clients will prefer Magic if they try them both.


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Old 07-03-2005, 01:47 PM   #18 (permalink)
 
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D, I posted in the other forum about this same topic. MiracleMist has a built in changing room available (list is about $1k, but negotiate with Patrick) and no plumbing needed at the booth. Older units have had some issues, but Patrick (actually Roman or one of the others) is quick to get parts out. There is also a new retrofit for those of us who have issues related to unit with low volumes of customers. I should be getting mine within a week
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Old 07-04-2005, 08:43 AM   #19 (permalink)
 
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No One mentioned Mist On Tan. I have over 2000 sessions and have NEVER had a complaint. Anytme I call for info on a problem, whilch is very rare, I have someone available to answer it and walk me through a repair or adjustment. They have yet to have to come out and do anything to it. It is a perfect operating machine giving a great looking tan EVERY TIME. I recommend it highly. may ber a little more expensive initially than some of the others, but in the long run you get what you pay for.
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Old 07-08-2005, 08:16 AM   #20 (permalink)
 
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Quote:we have a mystic tan booth,for the first seven months we had comebacks all the time people saying it missed parts of their body are it did not work at all,we at too give loads of refunds ,it was very close to closing are shop down ,we could not get in touch with mystic tan themselfs/at first they tried to blame my customers until we said we had used it,we found out that we were using californatan instead of mystic tan,every time we asked for mystic tan we got cal tan,in the end they said the company we went through to buy it ,called blue was no longer with them and ergaline was taking over,they come out with mystic /and recalabrated the booth,that was in january since than it as been find,no thanks to mystic, the booth cost a lot of money in the uk ,but soon after we got it,when we had all the trouble they could not give a poopoo,after losing all that money they had the cheek to offer us a free barral of cal tan,i would never buy a new mystic booth again,they promise you everything when you buy it,to cut it short and not boar the arse of you,the booth is not bad, its the company that poopoo

Hey LiverpoolKing,

Sorry to hear the crap you have had with Mystic/Blue.

I am also a Mystic owner in the UK also through Blue. Had no problems whatsoever. If you purchased the unit through Blue than if less than a year old Blue will continue to maintain the unit through warranty. If however the unit is over a year old you should be able to purchase an extended warranty through blue again to continue to maintain the unit. I am aware though that recently they have been snowed under with busy season and have found t difficult to cope with all of the calls.

Cal Tan soloution aint a problem. In fact it is all i have ever used (Cal Tan Premium lot cheaper than Mystic). Blue have stopped selling unit and have moved over to the new Cal Tan Sunless Unit, however haven't forgotten about us Mystics out there.

If you ever have any maintenance queries call Blue & ask for Callum. Top lad, will drink you outta tea though.
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