Suggestions for creating client accounts - Page 2 - tanTALK

TSTans · 09-20-2012, 10:32 PM

I track how my clients heard of me, even if they just call for information from an ad they saw or google. It's one of the first questions I ask. I just put a notiation that they are a prospect, not a client, until they become a client. The ads don't do as well for me, most is word of mouth. But whatever you do, everyday you should tell at least one person what you do. I was chatting with the guy at Starbucks while waiting on my coffee one day and he turned into a cient. And I also think it's important to give back to your community. We have a Dancing with the Stars for local celebrities every year and I donate tans to the dancers every year and offer a silent aution gift. It helps the community and I've gotten great clients from it.

TSTans · 09-20-2012, 10:34 PM

Oh and I use Excel for tracking and info, but Quickbooks for my books, although, I'm not very QB savy either. I'm hoping to barter for some QB training:)

Brian Aviva Lab · 09-25-2012, 12:55 PM

Yes I love excel its up to your imagination and skill level and you can do quite a lot of things. What Kind of things do you like to track TS

TSTans · 09-25-2012, 01:37 PM

Mainly how my clients heard of me and I keep a list of the types of advertising I do and track what's working.

Brian Aviva Lab · 09-26-2012, 10:21 AM

yes that's very important. Too often people try to guess what works without hard data . If we spend the money in the promotion its nice to see if it even worked, so tat we can modify or create a new one next time.

puretan08 · 10-10-2012, 02:08 PM

I have been in the tanning business for 4 years now with 10 tanning beds. I have spray booth but also have been trying to expand my airbrush business lately. I have an employee that is very good and experienced with UV tanning and airbrushing. I have recently been having her airbrush spray my clients because she has good experience with that. She will come into work and sometimes she will spray clients and we don't have appointments she will work the counter. Some days she has 1 appointment and some 4 or 5. We schedule them in 20 minute time frames and sometimes she can spray several back to back. I gave her a little raise a few weeks ago because she works hard and sells well. I pay her a little over minimum wage per hour. She also get tips from spray clients from time to time. My question is: When she sprays the clients should I give her so much for each client she sprays in addition to her hourly wage or what is fair?

Cobella · 10-10-2012, 02:38 PM

Quote:

Originally Posted by puretan08

I have been in the tanning business for 4 years now with 10 tanning beds. I have spray booth but also have been trying to expand my airbrush business lately. I have an employee that is very good and experienced with UV tanning and airbrushing. I have recently been having her airbrush spray my clients because she has good experience with that. She will come into work and sometimes she will spray clients and we don't have appointments she will work the counter. Some days she has 1 appointment and some 4 or 5. We schedule them in 20 minute time frames and sometimes she can spray several back to back. I gave her a little raise a few weeks ago because she works hard and sells well. I pay her a little over minimum wage per hour. She also get tips from spray clients from time to time. My question is: When she sprays the clients should I give her so much for each client she sprays in addition to her hourly wage or what is fair?

This is not the right thread for this.

09-20-2012, 10:32 PM	#11 (permalink)
TSTans Join Date: Mar 25 2011 Location: Mobile Posts: 91 Rep Power: 0	Re: Suggestions for creating client accounts I track how my clients heard of me, even if they just call for information from an ad they saw or google. It's one of the first questions I ask. I just put a notiation that they are a prospect, not a client, until they become a client. The ads don't do as well for me, most is word of mouth. But whatever you do, everyday you should tell at least one person what you do. I was chatting with the guy at Starbucks while waiting on my coffee one day and he turned into a cient. And I also think it's important to give back to your community. We have a Dancing with the Stars for local celebrities every year and I donate tans to the dancers every year and offer a silent aution gift. It helps the community and I've gotten great clients from it.

09-20-2012, 10:34 PM	#12 (permalink)
TSTans Join Date: Mar 25 2011 Location: Mobile Posts: 91 Rep Power: 0	Re: Suggestions for creating client accounts Oh and I use Excel for tracking and info, but Quickbooks for my books, although, I'm not very QB savy either. I'm hoping to barter for some QB training:)

09-25-2012, 12:55 PM	#13 (permalink)
Brian Aviva Lab Join Date: Sep 18 2012 Location: Woburn Ma Posts: 43 Rep Power: 0	Re: Suggestions for creating client accounts Yes I love excel its up to your imagination and skill level and you can do quite a lot of things. What Kind of things do you like to track TS

09-25-2012, 01:37 PM	#14 (permalink)
TSTans Join Date: Mar 25 2011 Location: Mobile Posts: 91 Rep Power: 0	Re: Suggestions for creating client accounts Mainly how my clients heard of me and I keep a list of the types of advertising I do and track what's working.

09-26-2012, 10:21 AM	#15 (permalink)
Brian Aviva Lab Join Date: Sep 18 2012 Location: Woburn Ma Posts: 43 Rep Power: 0	Re: Suggestions for creating client accounts yes that's very important. Too often people try to guess what works without hard data . If we spend the money in the promotion its nice to see if it even worked, so tat we can modify or create a new one next time.

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