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-   -   Crazy client! (http://tantalk.com/sunless/2388735-crazy-client.html)

ShoreGlo3 04-19-2012 09:40 AM

Re: Crazy client!
 
I agree! I love all of my clients and am grateful for them because they make us successful business owners, but the few who try to ruin our day are the worst!!

delany 04-19-2012 11:34 AM

Re: Crazy client!
 
I have noticed that I get more of the break kind from daily deal sites. I wont be doing one of those again. But yes, I have some awesome clients, that make all the stress worth it.

Paradise Bronze 04-19-2012 11:52 AM

Re: Crazy client!
 
That client of yours could of been on of your competitors you know. A similar incident happened to me like that back in 2010. It was a tanning party of 3 and I sent one of my technicians to tan them. One of the girls was touching her tan, moving around, wanting to go super dark and then called me and complained about their tans being pink and brown and blotchy after an hour from being tanned. I then came to find that the people who were suppose to be clients was actually my rivals. I now have a pending lawsuit on them. They ruined theor tans on purpose. Whatch out for people like those.

delany 04-19-2012 12:37 PM

Re: Crazy client!
 
I have had a couple like that. Those usually post yelp reviews complaining then promote the salon they work at. I have sent my personal assistant to my comps to get sprayed...you can always learn something from another person. BUT I always have her act as if she has never had a spray, be polite, etc. They never know she was "shopping" them. She comes back and fills me in on things I could add, things I do differently etc.

Paradise Bronze 04-19-2012 03:17 PM

Re: Crazy client!
 
Very true, you can always learn from another person. I learn through my clients who went to other companies before coming to me. They tell me everything that the other company does, and I don't even have to ask. The client who ended up being my comp wanted to sue me but I caught them in their lies. Not good on their part.


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