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Old 07-19-2011, 04:05 PM   #1 (permalink)
 
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so tired of "mobile" salons!

I know this is going to p*** alot of people off but I am so sick of someone buying a $200 gun and calling themselves "salons" ugh! Several of my customers have done this and got accounts with four seasons... then they tell my other customers MY costs saying I'm ripping people off.. I charge only $25 per airbrush tan .. my solution only costs a few $$ per customer BUT I pay for employees, rent, utilities, insurance! Why does four seasons and other companies made for SALONS sell to these mobile people???
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Old 07-25-2011, 07:06 AM   #2 (permalink)
 
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Re: so tired of "mobile" salons!

just hang in there & sell yourself based on quality & skill. they will quickly learn there is an art to spraying, being professional, etc. and people are turned off by a bad spray... soon they will be running back to your salon.
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Old 07-26-2011, 02:50 PM   #3 (permalink)
 
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Re: so tired of "mobile" salons!

Kimmie is sooo right! Ive had three clients try the "to their door tan", and "tan in a can" only to have their bathrooms covered in overspray, orange and spotted tan, and then calling me to get it "fixed". !! Im sure there some very good mobile tanners that have done their homework for sure, but there are lots of folks just trying "to catch the wave" and cash in on a fast buck. Just stay the course, the novelity will wear off and after a few bad tans, the word gets out real fast around town.
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Old 07-26-2011, 02:56 PM   #4 (permalink)
 
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Re: so tired of "mobile" salons!

The bad thing about the bad sprayers is that some people will assume that is how sprays just are, and not ever try a second spray from someone with proper training.
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Old 07-26-2011, 05:45 PM   #5 (permalink)
 
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Re: so tired of "mobile" salons!

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Originally Posted by delany View Post
The bad thing about the bad sprayers is that some people will assume that is how sprays just are, and not ever try a second spray from someone with proper training.
I understand this issue completely!! Maybe have in place a referral program because word of mouth is absolutely the best advertising you can have. There is a major chain in our area that gives free sprays and people turn orange & blotchy -- clients come to me for "repair" and word is slowly starting to turn around about who's good in town and who's not. That's the first concern a lot of people have... "am I going to be streaky or orange"... just hang in there and spray the heck out of people - offer to spray for bikini contests, whatever can spread the word about your quality. I agree there are a lot of good mobiles, and also a lot of people trying to catch the wave as mentioned. They won't survive long.... hang in there!
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Old 07-27-2011, 12:40 AM   #6 (permalink)
 
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Re: so tired of "mobile" salons!

I feel for you. I charge 25$ an airbrush tan, and i feel as though i have done plenty of homework- two separate certifications, etc.

Although I am soley mobile, but i dont find your post offensive because i have feared too that some of my customers might steal my clients. Some that ask too many questions or just seem "fishy". It is hard because i try to hold myself at a high standard of giving the bEST comfortable customer service possible... yet you never know when it may cost you.


Sorry about your luck. Hang in there. If your heart is in it, it will show.
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Old 07-27-2011, 12:30 PM   #7 (permalink)
 
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Re: so tired of "mobile" salons!

Agreed... if your heart is in it, then it will show!! :)
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Old 07-27-2011, 04:04 PM   #8 (permalink)
 
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Re: so tired of "mobile" salons!

I totally agree with you all. People here in Southern California think that they can just buy a gun and solution and go spray tan . Clients come to me to have their tans fixed and tell me what companies sprayed them. Since I do teach on spray tanning classes, I wish I can tell those companies what they are doing wrong. I've been in business for over 5 years now and have 20 years experience in airbrush arts. Airbrush Tanning is an art.
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Old 07-27-2011, 04:22 PM   #9 (permalink)
 
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Re: so tired of "mobile" salons!

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I totally agree with you all. People here in Southern California think that they can just buy a gun and solution and go spray tan. Clients come to me to have their tans fixed and tell me what companies sprayed them. Since I do teach on spray tanning classes, I wish I can tell those companies what they are doing wrong. I've been in business for over 5 years now and have 20 years experience in airbrush arts. Airbrush Tanning is an art.
WORD! I have seen many companies come and go.
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Old 07-27-2011, 04:35 PM   #10 (permalink)
 
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Re: so tired of "mobile" salons!

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WORD! I have seen many companies come and go.
Yep same here. When I first started my company and I am mobile only, other companies hoped that I would go away and even tried to make me go away but I went nowhere except moved forward and kept succeeding and I became stronger. And now those companies who wished me gone are gone themselves.
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