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Old 06-02-2011, 09:37 PM   #1 (permalink)
 
Join Date: Apr 27 2011
Location: Camarillo California
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Who Services Your Machine?

I have the Infinity Sun Theater System and love it! Not the solution so much. That being said, it needs work from time to time and the technician that is supposed to help never calls me back. What would a person who works on tanning beds and equipment be called? I need to find one in my area.
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Old 06-03-2011, 10:34 AM   #2 (permalink)
 
Join Date: Apr 25 2010
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Re: Who Services Your Machine?

why not give IS a call directly? in my experience their customer service is impeccable
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Old 06-03-2011, 10:38 AM   #3 (permalink)
 
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Re: Who Services Your Machine?

give steve rumsey a call if you want a bed tech outside of IS
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Old 06-05-2011, 05:19 PM   #4 (permalink)
 
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Re: Who Services Your Machine?

IS has a guy named Jose work on there equipment. He is located deep in LA and I am in Ventura County. He has flaked on me so many times and he is an independent contractor so Infinity is not responsible for his horrible customer service. :( I need someone that can service my unit her in Ventura County. I will pay the $$. I just need someone that will show up when they say they will.
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