Streaks on customer... help! - tanTALK

jjhill02 · 03-27-2011, 08:46 PM

If a customer says they have streaks, how do you fix it?? Or what do you suggest they do to fix it?
I sprayed a 12 yr old yesterday, and got a call from her mom today that she has streaks on her arm, and some on her face. I felt absolutly terrible so I went to her house to look at the situation. I definetly think she had to have done some sweating in her sleep, and that is what caused the streaks/funny lines. Anyway, I really wasnt sure how to go about fixing something like that....???

jjhill02 · 03-29-2011, 12:43 AM

Any ideas??

NatalieEllen · 03-29-2011, 08:04 PM

You could have her scrub with an exfoliating glove to smooth her skin & then lightly tan her again. You run the risk of making the areas that are already tan darker but it would not be as obvious as the streaking & if she exfoliated well you may not have an issue w/ the color at all. Good Luck!

jjhill02 · 03-30-2011, 01:47 AM

Thank you!

NatalieEllen · 03-30-2011, 10:01 AM

You are very welcome! I hope it works/helps :-) Just keep a smile on your face when dealing with the client & they will appreciate the great customer service & willingness to try to fix the problem :-)

03-27-2011, 08:46 PM	#1 (permalink)
jjhill02 Join Date: Jul 1 2010 Location: washington Posts: 142 Rep Power: 14	Streaks on customer... help! If a customer says they have streaks, how do you fix it?? Or what do you suggest they do to fix it? I sprayed a 12 yr old yesterday, and got a call from her mom today that she has streaks on her arm, and some on her face. I felt absolutly terrible so I went to her house to look at the situation. I definetly think she had to have done some sweating in her sleep, and that is what caused the streaks/funny lines. Anyway, I really wasnt sure how to go about fixing something like that....???

03-29-2011, 12:43 AM	#2 (permalink)
jjhill02 Join Date: Jul 1 2010 Location: washington Posts: 142 Rep Power: 14	Re: Streaks on customer... help! Any ideas??

03-29-2011, 08:04 PM	#3 (permalink)
NatalieEllen Join Date: Feb 15 2011 Posts: 172 Rep Power: 14	Re: Streaks on customer... help! You could have her scrub with an exfoliating glove to smooth her skin & then lightly tan her again. You run the risk of making the areas that are already tan darker but it would not be as obvious as the streaking & if she exfoliated well you may not have an issue w/ the color at all. Good Luck!

03-30-2011, 01:47 AM	#4 (permalink)
jjhill02 Join Date: Jul 1 2010 Location: washington Posts: 142 Rep Power: 14	Re: Streaks on customer... help! Thank you!

03-30-2011, 10:01 AM	#5 (permalink)
NatalieEllen Join Date: Feb 15 2011 Posts: 172 Rep Power: 14	Re: Streaks on customer... help! You are very welcome! I hope it works/helps :-) Just keep a smile on your face when dealing with the client & they will appreciate the great customer service & willingness to try to fix the problem :-)

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