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Old 11-03-2009, 01:02 PM   #11 (permalink)
 
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Re: Need a Little Help with VersaSpa :)

It's def not the same! I have tried a couple different kinds.
I use savvysunless in mine now, and yesterday I put the savvy in one slot
and put the versa spa solution in one of the other slots.

I'll be using both for now. There are some people that can still use the versa spa spray just fine so I kept that in there for them and use the savvy sunless on the people who were having issues with the versa spa bronzer washing off.

I sure hope they come up with something to remedy the situation soon!
I know I've lost alot of money, I'm sure versa spa has too. I know, personally I'm not ordering their solution anymore. I'm just using what I have left until they fix the problem. :-/
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Old 11-25-2009, 11:26 AM   #12 (permalink)
 
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Re: Need a Little Help with VersaSpa :)

For anyone experiencing problems with their VersaSpa or solution performance, I wanted to let you know that the head of our technical support department, Mike Overbeck, will personally assist you to ensure you are getting the best possible performance from your machine. He can be reached directly by email at mikeo@mt-ind.com.
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Old 11-25-2009, 12:19 PM   #13 (permalink)
 
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Re: Need a Little Help with VersaSpa :)

Thanks Kimbo, but I called Mike 3 times and never got a call back. And that was months ago. I'm sure he was being bombarded with calls just like mine.
I really don't think there's much he can do because it isn't the
machine that's the problem.
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Old 11-27-2009, 11:12 PM   #14 (permalink)
 
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Re: Need a Little Help with VersaSpa :)

I have moved on too to another solution and I am back in the spray tan business again without problems which is unfortunate because all of us loved the original solution from Versa. I went through the promises of help and phone calls that never came. So sad.

Last edited by CrystalSS; 11-27-2009 at 11:18 PM.
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Old 12-01-2009, 01:23 AM   #15 (permalink)
 
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Re: Need a Little Help with VersaSpa :)

if you need help with these and other issues and if magic tan tech support cannot be reached you can also call me and I can be of help I have been a tech for magic tan since day one of the introduction of the versaspa and with the units previously offered. I provide tech in southern california and available pacific time business hours.
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Old 01-06-2010, 04:38 PM   #16 (permalink)
 
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Re: Need a Little Help with VersaSpa :)

With the Versa Spa can you insert another brand of solution or is it built to only hold Versa Spa solution ? Considering purchasing the VersaSpa.

Quote:
Originally Posted by CrystalSS View Post
I had the original spray and it was perfect. Then it got bad and they seem to have made a change AGAIN and it is a bit better but still with issues.

Am shopping it out now. Just the smell of the latest is enough to tell me it is not the original stuff we started out with.
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Old 01-06-2010, 07:44 PM   #17 (permalink)
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Re: Need a Little Help with VersaSpa :)

if you have the old jugs, you can refill them with whatever solution you want and calibrate it to work with that solution .

As mentioned above, someone is using savvy solution in theirs.

www.savvysunless.com

That's also the solution i use for my magictan booth (older style)

Here is a testimonial on their website from someone i suggested they try savvy in their VersaSpa. She also gave the settings on what to set your booth to if using Savvy in your VersaSpa
Quote:
Originally Posted by SavvySunless.com Testimonial
Savvy Sunless works great in Versa Spa machine - Thanks DIN for referring me to Savvy Sunless when the versa spa bronzer went out of wack! I couldn't take the complaints anymore from the new batch of solution versa spa is sending out. I lost so many clients due to that! I was scared to try something else but i'm so glad I did! My customers love it! It smells amazing, not sticky, and gives a really nice natural tan! It's more of a real suntan color than the versa spa. And I'm getting so much more for my money! I've been using it in my versa spa machine with no problems. The hardest part was finding the right settings because the solution is alot thinner than versa. In case anyone has the same questions as I did, I got my settings on Level 1 124 Level 2 135 Level 3 146 You could start there and test it out to see if you need to go higher or lower. Or you can message me for any info you may need. In case anyone wants to check it out the website is savvysunless.com

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Last edited by Din; 01-06-2010 at 07:48 PM.
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Old 01-11-2010, 08:38 AM   #18 (permalink)
 
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Re: Need a Little Help with VersaSpa :)

hate the bags, switched to 4 seasons they carry the versa solution in jug and much cheaper
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Old 01-26-2010, 03:21 PM   #19 (permalink)
 
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Re: Need a Little Help with VersaSpa :)

I have a question I am new to this Tan Talk so please forgive me if I have posted in the wrong spot? I Purchased a Magic Tan T3000 (Used) and I guess the timer did not come with and am looking to get one. Does anybody have any idea if you have to use the magic tan Tmax Timer I was told it has 123 and a start button. If anyone has any idea's on this one please let me know or if anyone has one for sale.
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Old 02-16-2010, 08:43 PM   #20 (permalink)
 
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Re: Need a Little Help with VersaSpa :)

Sunhut, please call (440) 836-0199 and ask to speak to the tech dept. They will be happy to email you an owners manual.

To those using other than VersaSpa® brand solutions in your system, please know that MT Industries, the manufacturer of the VersaSpa has made many improvements on our formulations. There are many benefits to using the solution that was developed by the makers of your system. Our Customer Service & Tech Dept welcomes the opportunity to earn your business back.
Please phone us at (440) 836-0199 or email me, Kim@mt-ind.com Kim Carrasco (VP of Customer Service) with your challenges and let us discuss these benefits with you personally.

~Kim
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