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Old 03-30-2006, 05:55 PM   #1 (permalink)
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TAN FLAKING OFF

I am using the norvell solution for my spray tans . I have a customer that after spraying her, the color on her face and arms are flaking off. Anyone have this happen? Not sure what to do or change. New to this whole thing.
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Old 03-30-2006, 06:05 PM   #2 (permalink)
 
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Re: TAN FLAKING OFF

Wow. That sucks. I've heard a lot about Norvell, but never an issue with fading...That's weird. Is it just this one customer, or have others experienced it?

When is the flaking occuring? Immediately after spraying, the next day, or what?

Did she happen to have a sunburn when she came in? What condition was her skin in when she was sprayed?

Sorry - Lots of questions here!
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Old 03-30-2006, 06:11 PM   #3 (permalink)
 
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Re: TAN FLAKING OFF

Ask this person if she uses a generic lotion at home. Something with mineral oil would be what we are looking for. If they use it tell them to cut the crap. It's not allowing the solution to absorb...or they are just shedding.
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Old 03-30-2006, 06:21 PM   #4 (permalink)
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Re: TAN FLAKING OFF

it started flaking the next day. She did not have a sunburn, but she had tanned 3 times. I gave her directions for before and after her spray tan . No other customer has complained about flaking.
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Old 03-30-2006, 06:39 PM   #5 (permalink)
 
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Re: TAN FLAKING OFF

Ahhhh what now? She's using the self tanner or bed?
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Old 03-30-2006, 06:46 PM   #6 (permalink)
 
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Re: TAN FLAKING OFF

You sprayed way too much on her. The skin is only able to absorb just so much DHA at once. If you apply too much, to top, outer layer will not get absorbed. As that layer begins to sluff off, usually the next day, it may also pull the bottom layer off with it. Ease up with how much DHA you're applying
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Old 03-30-2006, 06:56 PM   #7 (permalink)
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Re: TAN FLAKING OFF

Now that makes sense. She wanted to be dark. So I went a little heavy on her. Thanks
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Old 03-30-2006, 07:00 PM   #8 (permalink)
 
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Re: TAN FLAKING OFF

She did not have a sunburn, but she had tanned 3 times.

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Old 03-30-2006, 07:25 PM   #9 (permalink)
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Re: TAN FLAKING OFF

she has a base tan from tanning while at college. She also tanned in my ergoline 300's three times. She wanted to be spray tanned to get a darker. Make sense now?
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Old 03-30-2006, 07:58 PM   #10 (permalink)
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Re: TAN FLAKING OFF

thats normal .. (tanning in the beds and spraying) so it must be too much spray?
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