03-02-2006, 10:13 PM | #1 (permalink) |
I love Derf!! Join Date: Feb 21 2005 Location: NEw York Age: 47
Posts: 1,035
Rep Power: 27 | PEOPLE HAVE NERVE! OK ... so I get this call from a lady asking if we do spray tanning .. I said, we do airbrush tanning ... would you like to make an appt? She says no, the reason for my call is i got spray tanned and its horrible and they made me look horrible and they have nothing to fix it! I said well I am sorry I can not help you over the phone.. so please come in and we can try something but at this point (mind you she told me it has been over 24 hrs) thats gonna be your color for a few days... I said when it subsided I would be more than happy to do a touch up... She was like no thanks I will not be doing this for a long time... Then proceeded to ask me again am I sure I cnat do anything for her,so I got mad and said.. well you will need to go the salon you went to and they need to resolve your issue.. She didnt get it.. I dont think she realized that all salons arent owned by the same people LOL
__________________ OFFICIALLY MRS. V !! HOLLA! |
03-02-2006, 10:32 PM | #2 (permalink) |
Join Date: Mar 1 2006 Location: ND
Posts: 42
Rep Power: 0 | Re: PEOPLE HAVE NERVE! isn't it funny how they always want someone else to fix the problem except for the one who gave them the problem in the first place?!?!?! And they want you to fix it for free....like you should feel sorry for them that they got something bad. People in this business are WEIRD!!!!! It's hard to be nice sometimes. |
03-03-2006, 07:23 AM | #5 (permalink) | |
OFFICIAL BFF MEMBER Join Date: Jan 7 2005 Location: BFF Headquarters Age: 51
Posts: 1,540
Rep Power: 113 | Re: PEOPLE HAVE NERVE! Quote:
__________________ No longer a ban virgin. I feel so dirty. | |
03-03-2006, 07:40 AM | #6 (permalink) | |
Join Date: Jul 13 2002 Location: CT Age: 52
Posts: 759
Rep Power: 24 | Re: PEOPLE HAVE NERVE! Quote:
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03-03-2006, 08:34 AM | #8 (permalink) |
I love Derf!! Join Date: Aug 16 2004 Location: nunya Age: 58
Posts: 1,849
Rep Power: 107 | Re: PEOPLE HAVE NERVE! I just had a lady call the other day because she was angry with her salon. Salon xyz does a program like the eft's but doesn't have the set up to do it automatically. The salon charges a membership fee, and then the customer has to come in and pay $15 each month for their unlimited tanning. Well the lady couldn't make it to the salon on time to make her payment, so the salon dropped her from the program and was going to charge her another membership fee to re-sign up. She was ticked off and wanted to know if I would offer her the same deal she had been getting at the other salon. She wasn't any happier when I explained to her that I would be more than happy to start her on our program, but it is not $15 per month!!!! Salon XYZ can go broke if he wants to, but I am not. |
03-03-2006, 11:04 AM | #10 (permalink) |
I love Derf!! Join Date: Aug 16 2004 Location: nunya Age: 58
Posts: 1,849
Rep Power: 107 | Re: PEOPLE HAVE NERVE! I hear you glam. Unless the comp gets a deal on their electrical bill, I don't know how they can keep doing this. They already sell their lotions at barely above wholesale pricing so I don't know where they are making their money. |
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