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Old 12-05-2014, 12:20 PM   #1 (permalink)
 
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Norvell VIP aka TE Pro - loose part?

I was just wondering if anyone else has had this issue with their Norvell VIP aka Tanning Essentials Pro unit.

Yesterday I was cleaning the bottom air filter and heard a loose part rattling around inside the unit. I managed to get it to a spot that I could see what it was and it appeared to be a screw or bolt.

On closer inspection I could see the unit housing was held on by screws which I removed and I did manage to get the piece out but unfortunately I could not access the actual motor to see where it came from and if I could still use the unit safely.

Just wondering if anyone has experienced and this problem and thought I would share what the machine looks like inside.

Let me know...I know Paradise Bronz you are also a fan of this machine. :)
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Old 01-05-2015, 01:15 AM   #2 (permalink)
 
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Re: Norvell VIP aka TE Pro - loose part?

I own about 20 TE Pros. The motor is mounted on by 4 screws. For some reason those screws break off easily. The machine will still work if one screw is missing.
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Old 02-09-2015, 11:00 AM   #3 (permalink)
 
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Re: Norvell VIP aka TE Pro - loose part?

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Originally Posted by Paradise Bronze View Post
I own about 20 TE Pros. The motor is mounted on by 4 screws. For some reason those screws break off easily. The machine will still work if one screw is missing.
Thanks Paradise Bronze!

I haven't been checking in as much lately.

That is the most straight-up answer both my distributor and Norvell did not bother to reply and after several attempts contacting TE they basically said if it works just keep using it.

I really wanted to know how many screws/bolts were holding the motor so mentally I could feel more secure LOL!

I usually carry a mini-mist back-up but you know I love this machine, as do you! Crikey 20 machines?? In my dreams!

Cheers!
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Old 02-09-2015, 12:01 PM   #4 (permalink)
 
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Re: Norvell VIP aka TE Pro - loose part?

Mines been running trouble free for a few years now. We're a busy spray salon to!
Neat to see the inside I would so take it apart myself as well and fix it. lol
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Old 02-18-2015, 03:36 PM   #5 (permalink)
 
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Re: Norvell VIP aka TE Pro - loose part?

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Mines been running trouble free for a few years now. We're a busy spray salon to!
Neat to see the inside I would so take it apart myself as well and fix it. lol
It's interesting looks so simple inside. I keep having to stop myself from taking one of the guns a part as it was acting up and Paradise Bronze said she had but they break easily with all the plastic.

What stops me is I only have 1 of these machines and PB has 20!!!

I like the design and it seems to spray well. A little disappointed in TE's customer service and the hose was an issue at the year mark and now the motor restraint. We'll see how it goes seems fine so far.
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Old 03-17-2015, 11:09 AM   #6 (permalink)
 
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Re: Norvell VIP aka TE Pro - loose part?

I just purchased the TE Pro unit and was wondering what setting you keep your gun and unit on. My friend also bought one and says her gun is sputtering? Anyone have any issues with this? I'm still waiting for my unit to come and and praying I don't have any problems. Any feedback would be greatly appreciated!
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Old 03-19-2015, 05:06 PM   #7 (permalink)
 
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Re: Norvell VIP aka TE Pro - loose part?

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Originally Posted by kmarie30 View Post
I just purchased the TE Pro unit and was wondering what setting you keep your gun and unit on. My friend also bought one and says her gun is sputtering? Anyone have any issues with this? I'm still waiting for my unit to come and and praying I don't have any problems. Any feedback would be greatly appreciated!
Hi KMarie!

I mainly spray with the air flow dial on the turbine at 3/4 and 5 on the gun which I believe was what was initially recommended. I HIGHLY recommend posting some paper towels in your shower using painters tape and using training spray to test the settings to see the difference in spraying when you switch the air and the amount of solution. I sprayed at 3 for awhile doing several layers on clients but had a difficult time seeing the guide colour because it was just too light. Several techs on here spray regularly at 8 but it really depends on YOUR comfort level and keeping a nice steady speed.

If you did not get training spray just use sample solution that you don't really like or I think I read online that the owner of Hollywood Airbrush Tanning used a couple drops of food colouring in water when she was teaching herself to spray.

There could be a couple issues with "sputtering" the solution cup might not be tight enough or not enough solution in the cup which results in air bubbles. The reason why some prefer gravity cups rather than suction feed. It could also be not clean or after all else is ruled out maybe it needs to be replaced. I think they have a 1 year warranty so it should not be a problem. Most times I have had a problem it can be ruled out by "user error" for lack of a better term.

ParadiseBronze is an amazing resource for this machine and has many of these machines! Please keep me posted if that problem is solved and how you like your new unit.
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