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Old 10-10-2012, 11:21 AM   #1 (permalink)
 
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dr muller orbit - "pop" then funny smell according to customer

I just got a call from one of our workers and she said that a customer was tanning in our orbit when they heard a pop, and the bed shut off. Also they said they noticed a smell. Is there anything to look for? I'm on my way down there now but could use some help determining where to start. I know a couple of the facial buckets had shoddy grounds but I wouldn't think that would kick off the entire bed, also one of the ballasts was looking a little burnt around the connection points but again, from the the way it was described it was totally dead. I'm wondering if it could be the buck booster even

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Old 10-10-2012, 01:13 PM   #2 (permalink)
 
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Re: dr muller orbit - "pop" then funny smell according to customer

just got in, breaker trips as soon as i turn it on, smell coming from behind bed. leaning towards buck booster either going or a wire popping out in it. just waiting on someone to watch the store so i can start pulling things apart
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Old 10-10-2012, 01:37 PM   #3 (permalink)
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Re: dr muller orbit - "pop" then funny smell according to customer

My first thought (due to smell & pop noise) is check the capacitors. But that should not cause the bed to not turn on. Maybe a few lamps due to lack of starting power... but the whole bed???
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Old 10-10-2012, 04:52 PM   #4 (permalink)
 
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Re: dr muller orbit - "pop" then funny smell according to customer

^I was actually thinking along those lines and that maybe it tripped one of the internal breakers but when i got here i followed the lines back from the bed to the buck booster and then to a junction box. opened the junction box first as i was going to unhook the booster and see if the breaker tripped, just to rule out a problem in the line. one of the wire nuts was toasted and the inside of the box had some soot on it. stripped and re secured the wires and the breaker stayed on. Bed still wasn't showing any signs of life. tested both legs at the internal breakers and was getting 120 on each but nothing between the 2. Turned out that the buck booster is fried. Swapped it out but i only had a +24v (last was +36 and our mains voltage is crap) so now it works but not all the lamps kick on. Beats having to pull apart the ballast tray i suppose
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