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Old 02-27-2006, 10:55 AM   #71 (permalink)
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Re: Lumiere (Anyone making money?)

At first I was angry at someone attacking the device and saying that it does not work that it is "product driven". Then I thought this might be a chance to help some owners by sharing some advice. But...

No one has bothered to ask any questions on how to make it work, maybe 1-2 posts. Everyone wants to get vengance.

Do you think RAI made any promises knowing that they were lieing? Or maybe, they actually thought they could do what they were saying. I think like most businesses, RAI pehaps was invisioning gold lined clouds when they started. It did not happen that way, but they have been tring to get the word out into the media. If you have not relized by now; THE MEDIA HATES TANNING SALONS WORSE THAN TOBACCO DEALERS. It is very difficult to work with the media when you say, "oh, by the way it is in a tanning salon"

I can't speak for RAI as I am not them (I am an independant sales rep). My veiws and opinions are my own and I will chime in for time to time. However Belvy, I can not give a statement for RAI.

I will say:

We are reminded in our sales meeting to NEVER promise any form of media hit(s)
this is what leads me to belive that in the begining they were not saying this to move machines, but rather they thought that the media hits would roll in. (Very tough lesson learned)

I have NEVER promised any one of my clients media hits.

Rai has and continues to push for meda hits, even to the extent of fireing several PR firms for lack of movement.

My clients are doing well.

I am doing very good. And yes... As nstan put it, my salon is for the most part a Lumiere salon. We do have spray tan as well ;)

The device works. At 30 days, good results; at 60-90 days, even better; Anyone who has finished a year with us, they are now clients for life.

I have seen Lumiere work in everything form of salon from 7 beds to 36 beds, big city to small towns. I have also seen it fail in thoses exact same situations. I guess it boils down to the same reason that you can also find nice salons for sale with UWE equipment. What is the owner interested in pushing and what direction do they want to take their business.

No one is wrong or right in that last statement, **** that is what make America great; you can run your business in what ever direction you want to.

Me... I like my business model: 1500 square feet prime space, low overhead, max of 1 employee per shift and gross profit margin of 81%. Best of all LESS CUSTOMERS = LESS HEADACHES.

If you like 300 curtomers a day for 5 months out of the year and 3,000-4,000 sq/ft of dead space in Sept. and Nov. GREAT, keep on keepin on! Sell you machine and focus on what makes you money and keeps you happy.

Tom
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Old 02-27-2006, 11:10 AM   #72 (permalink)
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Re: Lumiere (Anyone making money?)

Quote:
Originally Posted by nstan
One free session just backfires on you because you can see results with just one session (unlike the mystic or tanning).
So people would do one session, then go home to see how it worked even though we personally (not just employees) were telling them that it is not how it works. So what do you think happened when they saw nothing from one session?
Make sure to let them know that it is like going to the gym to build and tone mucle. After one day do you see anything? 1 Week? 4 Weeks? 3 Months?
That helps.

We had numerous people do a few months worth of Lumiere but decided not to continue cause the results were not "drastic enough" for them.
What size Mega Pixle camera do you use? Use a 6.0 or higher. We are getting ready to buy a 9.0 Canon photo station with UV picture technology (the pics where your face looks blue and purple; it helps to point out sun damage and oil/infection areas) Great sales tool, it scares the **** out of people.
If you have Lumiere in a tanning salon they can keep on tanning and keep their skin young at the same time as well as repair earlier damage, that is the fit.

nstan, you are very correct, this does not sell itself, and if your business model does not allow the proper time with the customer, the salon will strugle.

Best of luck nstan, I do remember talking to you. Maybe I'll buy that unit in a month or two.

-Tom
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Old 02-27-2006, 04:32 PM   #73 (permalink)
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Re: Lumiere (Anyone making money?)

Well, that's the end of that then. Thanks for sticking with it Tom and honestly trying to help. Where do you suppose we could sell our machines to get out if we wanted too. Are there buyers in Europe that would by these machines for $20k if we posted them on e-bay. What's the market like out there? I won't hold you to anything, just looking for options. Thanks again. -Belvy
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Old 02-27-2006, 06:13 PM   #74 (permalink)
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Re: Lumiere (Anyone making money?)

That's exactly what we need Tom. Some help for the people who just aren't making with lumiere. Some of us don't have the time or funds to market it the way it needs to be marketed. Why can't RAI help us get rid of these machines without losing our butts since there seem to be market areas where they are in demand (according to you). Ok....they made a mistake in the begining, but please there are a lot of us that could use a little help. Don't just say, we made a mistake and "Sorry but you're just out $30,000" It might mean placing some used equipment out there instead of selling new ones, but they owe us that. Unless they just plan on selling as many machines as they can and then disapearing from the industry. Hmmmmmm....................That could just be the plan ???????? Bank accounts grow quickly at $30.000 a pop. Especially now that they are selling to Franchises in huge quantieies. Wow! $900,000.00 just to Planet Beach at one trade show. Plus the ones we haven't heard about
Man, I hope I can make a $299 sale tomorrow. I have another $700 payment coming up.
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Old 02-27-2006, 07:45 PM   #75 (permalink)
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Re: Lumiere (Anyone making money?)

Call corporate, they may be able to help you with selling a used machine but I really don't know.

It was not easy for me either and I spent allot of $ on advertising that did not work (and still make a bad choice every now and then). But some advertising is just amazing for this offering.

Remember I am not the CEO or even the shipping clerk, I am a salon owner and an independent rep. I have no voice in how things are handled. I give out advice online to try and help in a capacity that I can handle.

Thin line to walk, don't beat on me to hard, unless your a hot chick with a whip... but that's another story ;0
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Old 02-27-2006, 07:55 PM   #76 (permalink)
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Re: Lumiere (Anyone making money?)

This doin' anything for you? Huh?! Daddy like, am I right?! Just kiddin' Tom. Hey, we're not beating up on you at all! You're the only one that will talk about the problem. I'm sure this has all come up in the weekly check-in, and I wouldn't be surprised if the dynamic duo haven't been monitoring this thread. I apologize if anything I have said seemed "pointed" at you in anyway. It was unintentional if I did. Again, thanks for hanging in there with us, and maybe you could ask at the next conference call about the overseas used market for the machines. Either that, or how many machines will you be able to pick up in a couple of months at a discount? -Belvy
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Old 02-27-2006, 08:35 PM   #77 (permalink)
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Re: Lumiere (Anyone making money?)

Daaaayyymn, she's hot. I am not even going to ask why you have that image on your computer in the first place.
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Old 02-27-2006, 08:37 PM   #78 (permalink)
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Re: Lumiere (Anyone making money?)

It pleases me. So what do you say, will you find out about the used market for us?
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Old 02-28-2006, 08:45 AM   #79 (permalink)
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Re: Lumiere (Anyone making money?)

You will need to call corporate for that, I don't know if they can help you out or not. I know that I have way to much on my plate to handle anything else right now.
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Old 02-28-2006, 11:29 AM   #80 (permalink)
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Re: Lumiere (Anyone making money?)

On behalf of Lumiere, we purchased Lumiere at the end of November 2005. During the first month, I did not do any advertising as I wanted to experience the results myself. Quite frankly, I feel that I have gained some of the benefits of Lumiere. I am 48 years old with a few lines on my forehead, along with the two lines above the bridge of my nose. I also had a very light age spot on the side of my left cheek. I followed the intensive program of 12 visits to the recommendations of Lumiere. Over the course of my 12 visits, I started noticing the effects. I was excited about the results. I have continued using Lumiere as a maintenance program. My skin is much tighter and softer. The fine lines and wrinkles have softened but not completely gone. The age spot is completely gone. I do not wear any base makeup, just blush along with eye makeup. I have been receiving many compliments from my customers on my skin. Yes, I own a tanning salon!! I am a new salon owner of 1 1/2 years. I saw Lumiere as another way of increasing my business and offering another service to my customers. In the second month of Lumiere, I started advertising and talking to customers as they came in to tan. In two months, I have sold 17 regimes, 9 of the starters, 7 of the intensives and 1 clearing. Yes, it takes a little advertising but it takes excitement when you speak with a customer. They hear it in my voice and I show them my results. I offer them the first session for FREE as a way of securing the sale. I also offer them to pay in two payments. They sign an agreement that the second half will be paid by a specified time. When they arrive for their appointments, I am here to help them in the room. I am always talking to them. It takes a lot from me, along with running my salon. I'm still learning. I call and ask various questions when needed. Besides calling my distributor, I also call California. Lumiere did not promise us anything. I knew from the start it would take me promoting it day in and day out. My client base is mostly women and women talk. I know what some have been doing, such as botox, etc. I ran an ad with a local magazine and was blasted with calls. It was a chance that I was willing to take!!
We personally met with Tony at RAI at the Nashville Tanning Expo. He did not promise us anything but promoted the opportunity to increase our business.

Don't give up.. Give it time and use it yourself.....
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