Re: Lumiere (Anyone making money?)
 

Thank God for that, considering you can't believe what the "corporate" office says from day to day. So HOT, in the interest of promoting not only your Lumiere business but also your Lumiere sales business, maybe you would see your way to post specifically what it is you do to market and promote Lumiere to the consumers in your market. RAI may have lost their credibility, but you still have plenty as far as I'm concerned. It could be a big help to some folks out there could make end up making life very miserable for others if they don't start seeing the income they were promised by the "corporate" office. -Belvy

Re: Lumiere (Anyone making money?)
 

Tom,
Why is expecting to receive, what I and others, where promised preceived as a bad attitude? There is a fine line between being a salesman and a liar... I am 100% saying Tony and RAI corporate LIED. I do not treat my customers this way and do not appreciate the treatment. I would suggest, since you where not involved in the deception and come on later in the game, you quit commenting on it.. Stick to what you do know about, which sounds like an honest sales pitch.
RAI needs to make it right with each store that promises where made to, this is not your responsibility. May I suggest that you use some empathy and agree with the store owners, that being manipulated and lied to is certainly not good business practices. I see you are offering to help, please post or PM your "direct" link, so I can get an idea of what is working in your area.

Re: Lumiere (Anyone making money?)
 

QUOTE: Malibu tan; PM me and I will send you a link to my site that has some good marketing info on it.


HOT, what is your "link" .. you are the only one offering help.

Instead of being an area REP, you should be the National Sales Manager so we can all get some help.

Re: Lumiere (Anyone making money?)
 

Tell me about it! Personaly, I would rahter be a national marketing manager for RAI.

Sorry if I sound harsh, but when I am speaking on that matter (National PR), I am NOT speaking as a rep for RAI, but as a Lumiere owner. [I got stuck too, I just chose to take things into my own hands]

As per your request, I shall speak on that matter no more.

I need a persons E-mail addy so I can send an invitation to my private forum. But it is a forum to share ideas and to post what did and did not work so we can all learn from each other. I do not allow B****ing, because that gets nowhere. My forum is for improving your Lumiere business.

Mr. B, If RAI paid me to sit around and help people improve their business all day, then I would. But JUST FOR YOU, I will try to find some time to put together some bullitt points for everyone.:pimp:

Re: Lumiere (Anyone making money?)
 

Thanks Tom. You're an officer and a gentleman. I appreciate your honesty and willingness to help others (I know you're not really doing it just for me.). -Belvy

Re: Lumiere (Anyone making money?)
 

Wow! This is exactly what I was after. Some real response to a situation that a lot of salons have been sucked in to, but just aren't talking about. So....what are we going to do about it? Tom, you are doing great with lumiere I think that's comendable since you did it with no help from the company who sold it to you. I am all bout lumiere in my salon. I talk it up to as many people as I can every day. But why should people in my small mid west town believe that I have a machine like this that the movie stars are supposed to be using , but they have never seen it on TV, Heard about it on the news, or read about it in any of the magazines that promote things like this. Other units are all over the magazines that RAI claims don't hold a candle to lumiere. People believer what ever they are exposed to on the talk shows and national news shows. Even info merchals. We aren't asking you to defend RAI anymore Tom. We want RAI to get on here and defend themselves. They were all about helping tanning salons two years ago. Well, we need help now (thanks to them) so where are they? Again I ask......What are we going to about this ?????? Maybe we should all ban togetheer and hire an attorny....................

I'll private youre personal help Tom.........Keep up the good work in Ft. Wayne

Please excuse any typos or mispelling. I must go take my wife out to dinner for Valentine's Day so ..............see ya

Re: Lumiere (Anyone making money?)
 

Third page of Hot Topics?! After an entire working day?! ~Pity~ Listen folks, this is going to go the way of spray tanning for all of us; it's inevitable. Or, it is going to die a quick death like the cure for cancer did. But that's another topic. Allow me to bottom-line some things for everyone on this matter (I know we all hate long posts, and I generally refrain from anything "serious" in my posts about this industry. As you know, I generally leave the serious guessing to others and just crack you up, and sometimes, hopefully, I make you think a little).

1. The system really works the way the way they say it does
2. Consumers that have used it have seen and raved about their results
3. It is a cost-comparative alternative to the expensive, sometimes painful, and always inconvenient methods that are better known to the consumers
4. It is not opposed by the "accepted" medical community
5. It is not regualted by the AMA, FDA, or PTA
6. Unfortuantely, it is not known by consuming public (which Tony of RAI promised would happen if we bought)
7. Unfortunately, it has not been the "end of slow season", which Tony of RAI promised it would be
8. Unfortunately, the service from RAI has sucked (Tony of RAI never promised that)
9. Unfortunately, RAI has reneged on the promises that we primarily based our decision to buy on
10. Fortunately, others are taking notice now

Let's dispense with the pleasantries and secretiveness, and get down to the business at hand.

Re: Lumiere (Anyone making money?)
 

Ok Belvy, SERIOUSLY do you own a lumiere, if so have you used it, if so how is it for your salon?

Re: Lumiere (Anyone making money?)
 

Good Idea Belvy.

I can't believe we haven't had one post raving about how much money they are making with lumiere and how they are so happy with Raymond Anthony International and their support after the sale. Please, lets hear from a salon that is at least making their payments, covering their advertising, are just happy to spend there time promoting lumiere (which did not eliminate their slow season) and glad that it gives them something to do in their spare time.

Re: Lumiere (Anyone making money?)
 

http://tantalk.com/open-forum/2355375-rai-news.html

We Do work hard to get hits in the media, we have just had "no so good" of luck getting into the National media. 5 more like this one in the last 30 days.

Thanks Matt for podting this.

Re: Lumiere (Anyone making money?)
 

Yes, yes, and: it can be a very tough sell for some staff - it requires genuine sales skills and techniques, the presentation process to a potential client can take as long as 10 to 15 minutes minimum from the time you start talking about it until the time the customer says yes or no - it's not like selling tanning or lotions because the majority of new customers that come in to the salon already know what that "stuff" is, and they have already pretty much made a decision to buy that, it's just a matter of finding the right package and lotion to ring up, and finally, repurchase after the initial regimen is a tougher sell because the thing works a little too good IMO. Sorry about the tangent. We're doing crummy with it right now, but I think it will pick up now that we have more faces coming in for season. -Belvy

Re: Lumiere (Anyone making money?)
 

WOW!!!! That's exactly the kind of awareness exposure we need. Tell us about that news spot Tom. Was it done by Planet Beach? Did they arrange it themselves? Why can they advertise $49 sessions when our posters say $60.00 and only available to persons who have completed one of the posted regimes?

Re: Lumiere (Anyone making money?)
 

It was a collaboration.

PB does this "one session thing". If you really wanted to offer it that way, go right ahead, you won't catch me doing it that way.

You are actually less expensive at $499.99 for 12 ($41.67/session) plus the customer gets the product. I belive in long term customers, maybe PB has a different approch.

I don't see a problem either way, I just feel that the regimes make more $ than singles. I offer an EFT program to my customers as well. The price comes out to the same at the end of the year, but I have them locked in for $1060.00 for the year plus their extra kit purchases of $400.00 plus any extra session that they want to buy as a "VIP" member @$40.00. (Just think what 200 customers equalls)

You can get creative, but I would stick with packages not singles. (IMHO)

Re: Lumiere (Anyone making money?)
 

TJ, contact your local TV stations and see how to submit ideas for the news. PM me and I can help you from there.

Re: Lumiere (Anyone making money?)
 

For the record, I'm not whining because I got the meachine and that I am not doing as well with it as I would like to be. I'm whining because RAI has not followed through with their marketing and promotion plans that they told us about in the sales pitch. And honestly, had it not been for the part "We are using Mystic Tan's marketing and promotion formula and have hired the same PR firm ..." I never would've bought the system when we did.

Another key point in the sales pitch is that system appeals to over 50% of the consumer base in any market, while indoor tanning statistics at the time said only 8-10% of the consumer base spends money on indoor tanning. "Lumiere will mean the end of 'Slow Season' for salon owners because of the increased potential customer pool." Well that's fanfriggintastic, but you can't get those customers unless they know about the **** thing. Which reminds me, it really burned my cookies when RAI removed the salons that had Lumiere from their locator page on their website.

Bottom line - business is about risk, especially this one. I accept that. But when a vendor makes statements about what they're going to do when they want $30,000.00 from you, then they don't follow through, I get a little cranky if you know what I mean. I could put up with the rest of the BS I mentioned in earlier posts, but this cannot be allowed to pass for "good business". Just wanted y'all to hear my side. -Belvy

Re: Lumiere (Anyone making money?)
 

That's right Belvy. Everything you've mentioned above is exactly what I was told in the sales pitch for lumiere. And, like you, I would not have been able to purchase the machine at that time if it hadn't been for all those PROMISES. I just wish RAI would defend themselves on this site and admit that they screwed us. Instead, they say we misunderstood. They said that the marketing company had learned a few things from the Mystic Tan marketing venture and were ready to make lumiere the next skin care craze in the United States. And yes, I know I keep harping on the statement " Eliminate the slow season" but it makes me furious when I think about it. Did you see Ray and Tony perform with guitar and harmonica at the Nashville show a song about the Death of the Slow Season? They think we forgot all about that. Well, I didn't and I won't .

Re: Lumiere (Anyone making money?)
 

I hate to butt in again, but...the issue is making money and return on investment. To help allevieate the perception that this thread is turning into an infomercial for a specific product I would like to reiterate a few key points.

1. Our medical LED machine works the way the manufacturer says it does.
2. Consumers that have used it have seen and raved about their results
3. It is a cost-comparative alternative to the expensive, sometimes painful, and always inconvenient methods that are better known to the consumers

3a. Let's compare cost. Luminere $30,000.00, Our machine less than 10K. Any woman or man who has had a licenced aesthetician or dermatologist do a service on their face, let's use me as an example, understands that for there to be any significant and noticable results there must be some interaction with the epidermis and underlying layers of skin.

I have never felt pain nor have I been inconvienienced by having to lay and have my face tended to in a relaxing environment by a skilled technician (pretty too). Yes, most women and men who have these services do know and expect the effects and the results of these treatments and keep coming back for more.

4. Ours is a medical device and doesn't need to be recognized by anyone.

5. What do regulations have to do with the workings of the device? I would think as a consumer if it is unregulated it must not offer any benefits at all. We are dealing with the largest human organ here.

6. Unfortuantely, it is not known by consuming public (which Tony of RAI promised would happen if we bought) Wa wa wa. There are hundreds of non-medical devices out there that make the same claims, and are unregulated and end up in nail salons and low end skin care businesses all over the country.

What, really will a national advertising campaign do, but bring the device under scrutiny by the skin care skeptics and critics who might just do a consumer report that is negative on a national scale? Do your own marketing and make it work for your area, who cares what the rest of the nation is doing?

7. Let's not blame anyone for the slow season. We are in Florida and we don't have a slow season. Sure, tanning drops off. That is when we really promote skin care and related products. If you know in advance you are going to be in a seasonal business and don't prepare for it, shame on you.

8. Service after the sale generally sucks, that is the new American Way. There are few companies out there that really care about the after sale provision of service. They got your money already.

9. Did you get those promises in writing? If you were smart you did. Now you have some legal ammo. If not, the check is in the mail etc. etc.

10. Fortunately, others are taking notice now. And that is a good thing, because things start happening when people take notice and voice their opinions and speak with their pocketbooks.

My advice, take care of your business and it will take care of you. No national ad campaign will help you if you don't do something to promote your business yourself. It is selling your product and servicing what you sell that makes you money.

Don't listen to hype, do some research and find out what is going to work for you in your market.

Success to all and to all see ya!

Geterdone

Re: Lumiere (Anyone making money?)
 

What is it you're trying to sell exactly? I must've missed it. But thanks for condensing the issues into bullet points. This has nothing to do with whether the thing is a piece of crap, over-priced, or threatens all the other painful methods out there that claim to achieve similar results. It is, however, about a 30k investment I made in a system based on what the president of the effun company told hundreds of people at the Orlando ITA show. If you want to sell something, then sell it, (unless it's Ultra Sun, because those beds are a nightmare, but a little better than the service). And thanks for playing. -Belvy

Re: Lumiere (Anyone making money?)
 

AMEM.............Belvy

Re: Lumiere (Anyone making money?)
 

My, my, my

The only thing I am selling dear friends is a little common sense. I didn't realize this thread was started so someone could sell something. I was just offering my opinion on how as consumers even we seasoned sales people want to believe everything we hear. "Step right up and buy this wondrous elixir folks, it cures what ails ya!"

We do so little research, jump on the bandwagon and then complain when what was promised isn't provided.

There are two options in dealing with this situation. Accept the fact you aren't getting what you were promised and work on marketing from your end, ergo make it work on your own, or stay on the phone day and night with the powers that be until you get some satisfaction.

Venting on this thread only makes you feel better for a short period of time, but the problem remains and this thread aint gonna fix it.

I hope that is direct enough for you. If not:

1. I am not selling anything.
2. It seems you have a history of not being happy with products and services
3. I wont turn this thread in to an UltraSun thread, but to say we have used them for the past ten years in both of our salons with only great success and durability and as a distributor I am responsible for making my clients happy.
4. We are all in the same boat, why bash each other when it isn't necessary?


Nothing Succeeds Like Success

Re: Lumiere (Anyone making money?)
 

thanks for all the replies about the lumiere machine. looks like i have my work cut out for me in promoting and making a success out of this. i really appreciate all your ideas and information. i am new to this business and i have learned so much just from tan talk already. thanks for helping.

nancy

Re: Lumiere (Anyone making money?)
 

No no, you're absolutely right. We cannot believe anything any of the manufacturers and distributors say at indoor tanning shows. The only part they (Luminere) lied about was what they were doing to promote the system. Sorry I lashed out. Speaking of research, I'd like to see your findings to back up #2: "It seems you have a history of not being happy with products and services." That may be true, but only the crappy ones, and I'm equally dissatisfied with the liars who sell them. Nonetheless, I'd love to see your research.

Also, I'd like you to explain who and what you were talking about here: 3a. Let's compare cost. Luminere $30,000.00, Our machine less than 10K. Any woman or man who has had a licenced aesthetician or dermatologist do a service on their face, let's use me as an example, understands that for there to be any significant and noticable results there must be some interaction with the epidermis and underlying layers of skin.

I suppose that's enough for now. Clear those two up and we'll hit some more. Also, I apologize if you felt my professional assessment of your line of beds was "bashing". You must understand, I'm not bashing you TanTalker, just a problematic line of equipment with less than mediocre technical support. But since we're all in the same boat, and none of this is personal of course, I will say they make a darn heavy machine. Anything that heavy must be good; or at the least hard to lift.
-Belvy the :spammer: (I'm so ashamed I believed a reputable company. Or so I thought.)

Re: Lumiere (Anyone making money?)
 

P.S. Whoever it was that dinged me for my first rebuttal to Tantalker: what are you afraid of? Put your name on there, tell me what you didn't like about what I said, or just say "I've never like you FatBastard." I promise I won't ding you back for your opinion of my post, but I would like your feedback as to what it was that ****** you off. -Belvy

Re: Lumiere (Anyone making money?)
 

Just curious, for those of you that have purchased the Lumiere-----would you do it again or do you regret your purchase----since many of you seem to agree that it DOES work??????

Re: Lumiere (Anyone making money?)
 

No, I don't regret bringing it in, it has huge potential to be a lucrative system for us; just as it has been for a few others.

Re: Lumiere (Anyone making money?)
 

I'm with TJ. IS there anyone out here that has lumiere and doing well with it??? Would you mind with some helpful hints on closing the sale to clients? I have people who seem interested but can't get them to committ to the financial obligation?

Re: Lumiere (Anyone making money?)
 

Sell them on an EFT program, if you can't close higher price points.

EX.

$99.99 down, $79.99 month (12-month EZ-Pay) = $1,059.87 for the year

$79.99 a month sounds much better to a client than one thousand dollars.

Just think what 50 customers on this plan can do to your bottom line. When you consider that after COGS you are left with a profit margin of 81%

So... $1059.87 x 50 @ 81% = $42,924.74

Just fifty customers!

Write an advetorial, or do "mini" magazines with a good refined mailing list of Women ages 40-75. Go and set up a booth at womens expos (spend some money and make it look good though). Work on seting up referal programs that pay CASH or GIFT CARDS to hair stylest, massage and nail techs. They talk all day long to women who spend money on beauty products, why not have them talking about your salon and Lumiere?

Go door to door (local area stores) and offer a good discount to the owner/manager to put up a display. Work trade angles, Join a women's networking group. Host "Lumiere partys" ECT.

****, try skywritting! Just a joke ;)

The offer still stands, PM me and I can help. (but yet, no one takes me up on it?)

-Tom

Re: Lumiere (Anyone making money?)
 

Thanks Tom. You da man. -Belvy

Re: Lumiere (Anyone making money?)
 

Well, I just read all this info and must put my 2 cents in since I am one of the dissastified people with a Lumiere.
I hope everyone does realize that House of Tan does NOT have his machine in a tanning salon. It is a Lumiere salon and his employees do nothing but sell Lumiere. They can be trained exclusively on that and do not have to split their time handling hundreds of tanners at the same time.
* Our issues are:
We were mislead by Rai also. "If you buy a machine now your salon name will be the only salon mentioned when we have our local campaign in all your tv and magazine ads". So we were told that within 2 months of us purchasing a Lumiere the local news and magazines and newpapers would be FILLED with ads and info on this service and at the end it would be saying " found only at xxxxxx salon"
* So if you were told this as a sales pitch that would be pretty inviting, right?
Well, we fell for it and IT never happened.
We spent over $10,000.00 advertising. We did direct mail, newspaper, Huge banners on our buildings. Free sessions. anything, we tried anything.
People do not believe you when they have never heard of it. One free session just backfires on you because you can see results with just one session (unlike the mystic or tanning).
So people would do one session, then go home to see how it worked even though we personally (not just employees) were telling them that it is not how it works. So what do you think happened when they saw nothing from one session? That's right, they bought nothing.
We had numerous people do a few months worth of Lumiere but decided not to continue cause the results were not "drastic enough" for them.
Yes, I agree it works to an extent. But most people are just too lazy to continue to do it and just do not have the money to do it.
Now, House of Tan claims they made 6,000.00 a month which comes to $72,000.0 a year. Yes, we can make that on one tanning unit. And when over 200 people a day are coming in to tan, over 300 in the busy season,the time cannot be devoted to the Lumiere device.
We actually had tanners trying to avoid us cause they were tired of hearing about the Lumiere.
IT DOES NOT BELONG IN A TANNING SALON, just my opinion. Been in the industry 15 years and have 3 very successful salons.
If the results were dramatic enough, the machine would sell itself. The clients we had do it for several months should have sent more people in and it shoud have snowballed if it was that good.
*So where is it now you ask?
It is in my living room behind my recliner. We had to remove it fron the salon. It was taking up a room that I needed to add a tanning bed to so I could make money on that room.
Congratulations to the people making it work. I know how challenging it is. You are definitely better sales people than I. i have met you, Tom, and seem like a good person, but do not know you well enough. Also, to those people, if you are ready to buy another machine, Mine is for sale for $20,000.00.

Re: Lumiere (Anyone making money?)
 

The hits just keep on coming, don't they? Tom, what do the powers at RAI say about all this free publicity they're getting here? Are they worried about their reputation at all? Are they taking any action at all that you can share with us?

Re: Lumiere (Anyone making money?)
 

At first I was angry at someone attacking the device and saying that it does not work that it is "product driven". Then I thought this might be a chance to help some owners by sharing some advice. But...

No one has bothered to ask any questions on how to make it work, maybe 1-2 posts. Everyone wants to get vengance.

Do you think RAI made any promises knowing that they were lieing? Or maybe, they actually thought they could do what they were saying. I think like most businesses, RAI pehaps was invisioning gold lined clouds when they started. It did not happen that way, but they have been tring to get the word out into the media. If you have not relized by now; THE MEDIA HATES TANNING SALONS WORSE THAN TOBACCO DEALERS. It is very difficult to work with the media when you say, "oh, by the way it is in a tanning salon"

I can't speak for RAI as I am not them (I am an independant sales rep). My veiws and opinions are my own and I will chime in for time to time. However Belvy, I can not give a statement for RAI.

I will say:

We are reminded in our sales meeting to NEVER promise any form of media hit(s)
this is what leads me to belive that in the begining they were not saying this to move machines, but rather they thought that the media hits would roll in. (Very tough lesson learned)

I have NEVER promised any one of my clients media hits.

Rai has and continues to push for meda hits, even to the extent of fireing several PR firms for lack of movement.

My clients are doing well.

I am doing very good. And yes... As nstan put it, my salon is for the most part a Lumiere salon. We do have spray tan as well ;)

The device works. At 30 days, good results; at 60-90 days, even better; Anyone who has finished a year with us, they are now clients for life.

I have seen Lumiere work in everything form of salon from 7 beds to 36 beds, big city to small towns. I have also seen it fail in thoses exact same situations. I guess it boils down to the same reason that you can also find nice salons for sale with UWE equipment. What is the owner interested in pushing and what direction do they want to take their business.

No one is wrong or right in that last statement, **** that is what make America great; you can run your business in what ever direction you want to. :america:

Me... I like my business model: 1500 square feet prime space, low overhead, max of 1 employee per shift and gross profit margin of 81%. Best of all LESS CUSTOMERS = LESS HEADACHES.

If you like 300 curtomers a day for 5 months out of the year and 3,000-4,000 sq/ft of dead space in Sept. and Nov. GREAT, keep on keepin on! Sell you machine and focus on what makes you money and keeps you happy.

Tom

Re: Lumiere (Anyone making money?)
 

If you have Lumiere in a tanning salon they can keep on tanning and keep their skin young at the same time as well as repair earlier damage, that is the fit.

nstan, you are very correct, this does not sell itself, and if your business model does not allow the proper time with the customer, the salon will strugle.

Best of luck nstan, I do remember talking to you. Maybe I'll buy that unit in a month or two.

-Tom

Re: Lumiere (Anyone making money?)
 

Well, that's the end of that then. Thanks for sticking with it Tom and honestly trying to help. Where do you suppose we could sell our machines to get out if we wanted too. Are there buyers in Europe that would by these machines for $20k if we posted them on e-bay. What's the market like out there? I won't hold you to anything, just looking for options. Thanks again. -Belvy

Re: Lumiere (Anyone making money?)
 

That's exactly what we need Tom. Some help for the people who just aren't making with lumiere. Some of us don't have the time or funds to market it the way it needs to be marketed. Why can't RAI help us get rid of these machines without losing our butts since there seem to be market areas where they are in demand (according to you). Ok....they made a mistake in the begining, but please there are a lot of us that could use a little help. Don't just say, we made a mistake and "Sorry but you're just out $30,000" It might mean placing some used equipment out there instead of selling new ones, but they owe us that. Unless they just plan on selling as many machines as they can and then disapearing from the industry. Hmmmmmm....................That could just be the plan ???????? Bank accounts grow quickly at $30.000 a pop. Especially now that they are selling to Franchises in huge quantieies. Wow! $900,000.00 just to Planet Beach at one trade show. Plus the ones we haven't heard about
Man, I hope I can make a $299 sale tomorrow. I have another $700 payment coming up.

Re: Lumiere (Anyone making money?)
 

Call corporate, they may be able to help you with selling a used machine but I really don't know.

It was not easy for me either and I spent allot of $ on advertising that did not work (and still make a bad choice every now and then). But some advertising is just amazing for this offering.

Remember I am not the CEO or even the shipping clerk, I am a salon owner and an independent rep. I have no voice in how things are handled. I give out advice online to try and help in a capacity that I can handle.

Thin line to walk, don't beat on me to hard, unless your a hot chick with a whip... but that's another story ;0

Re: Lumiere (Anyone making money?)
 

This http://www.tantalk.com/gallery/files...ngasian0el.gifdoin' anything for you? Huh?! Daddy like, am I right?! Just kiddin' Tom. Hey, we're not beating up on you at all! You're the only one that will talk about the problem. I'm sure this has all come up in the weekly check-in, and I wouldn't be surprised if the dynamic duo haven't been monitoring this thread. I apologize if anything I have said seemed "pointed" at you in anyway. It was unintentional if I did. Again, thanks for hanging in there with us, and maybe you could ask at the next conference call about the overseas used market for the machines. Either that, or how many machines will you be able to pick up in a couple of months at a discount? -Belvy

Re: Lumiere (Anyone making money?)
 

Daaaayyymn, she's hot. I am not even going to ask why you have that image on your computer in the first place.

Re: Lumiere (Anyone making money?)
 

It pleases me. So what do you say, will you find out about the used market for us?

Re: Lumiere (Anyone making money?)
 

You will need to call corporate for that, I don't know if they can help you out or not. I know that I have way to much on my plate to handle anything else right now.

Re: Lumiere (Anyone making money?)
 

On behalf of Lumiere, we purchased Lumiere at the end of November 2005. During the first month, I did not do any advertising as I wanted to experience the results myself. Quite frankly, I feel that I have gained some of the benefits of Lumiere. I am 48 years old with a few lines on my forehead, along with the two lines above the bridge of my nose. I also had a very light age spot on the side of my left cheek. I followed the intensive program of 12 visits to the recommendations of Lumiere. Over the course of my 12 visits, I started noticing the effects. I was excited about the results. I have continued using Lumiere as a maintenance program. My skin is much tighter and softer. The fine lines and wrinkles have softened but not completely gone. The age spot is completely gone. I do not wear any base makeup, just blush along with eye makeup. I have been receiving many compliments from my customers on my skin. Yes, I own a tanning salon!! I am a new salon owner of 1 1/2 years. I saw Lumiere as another way of increasing my business and offering another service to my customers. In the second month of Lumiere, I started advertising and talking to customers as they came in to tan. In two months, I have sold 17 regimes, 9 of the starters, 7 of the intensives and 1 clearing. Yes, it takes a little advertising but it takes excitement when you speak with a customer. They hear it in my voice and I show them my results. I offer them the first session for FREE as a way of securing the sale. I also offer them to pay in two payments. They sign an agreement that the second half will be paid by a specified time. When they arrive for their appointments, I am here to help them in the room. I am always talking to them. It takes a lot from me, along with running my salon. I'm still learning. I call and ask various questions when needed. Besides calling my distributor, I also call California. Lumiere did not promise us anything. I knew from the start it would take me promoting it day in and day out. My client base is mostly women and women talk. I know what some have been doing, such as botox, etc. I ran an ad with a local magazine and was blasted with calls. It was a chance that I was willing to take!!
We personally met with Tony at RAI at the Nashville Tanning Expo. He did not promise us anything but promoted the opportunity to increase our business.

Don't give up.. Give it time and use it yourself.....