04-10-2012, 06:01 PM | #1 (permalink) |
Team TanTalk Join Date: Oct 21 2003 Location: The Fort
Posts: 942
Rep Power: 21 | New Book Recommendation Since some on here have publicly and privately said they appreciate my book recommendations; here is a great one. ‘Secret Service’ by John DiJulius III “Hidden systems that deliver unforgettable customer service” ISBN-10: 0-8144-7171-4 Amacom www.amacombooks.org $17.95 The reason I recommend this book is due to the fact that the author (John D. III) owns hair salons and spas. Almost all of the ideas and principles in the book can be DIRECTLY APPLIED to your Tanning or Spray Tanning business. Do you want to increase your price point and be more popular in the marketplace than ever before and NOT be considered just another commodity (a place to tan)? His salons net an average of 1,000 new clients a month and boast a retention rate of 80%+; all this with haircuts as expensive as $100, just for the cut. Want to know how they do it? Read the book. It’s just a small investment of $18 and 3-5 hours of your time.
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