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Old 09-07-2004, 02:11 PM   #1 (permalink)
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I have sent numerous E-mails, no resopnse
Please respond or I pwill take matters into my own hands!!!!! LINDA
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Old 09-07-2004, 02:14 PM   #2 (permalink)
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good luck...horrid customer service!
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Old 09-08-2004, 03:09 PM   #3 (permalink)
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Again glad to see that I am not the only one. I finnaly got service when I threatened to rent a booth in orlando and hand out flyers as to why clients should not buy dr kern. 24 hours later beds were fixed.. well should not say fixed because the same problems continue. New facial lamps, new ignitors, new ballast tray later and still the same wonderful problems.
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