Sad, Customers with Family deaths - tanTALK

TANtalize · 11-15-2001, 02:45 PM

Yesterday I had a 17 year old customer die in a needless car accident. I will miss her smile.

She has several relatives that tan here.

I also have two older customers that have lost mother/father this week.

How does everyone console those faithful customers during their times of loss?

Our customers look to us to brighten their day and to escape some of the stress in their lives for a few minutes of their day.

Tracie Williams · 11-15-2001, 02:56 PM

TANtalize,

I am truly sorry. We get so close to our customers and when something like this happens it does affect us. We too just had a customer pass away and not sure of the case of death.

We usually send a floral arrangement or plant to the home or funeral home with a sympathy card attached for the family.

Other than that act of kindness, I can't help much on how to handle the emotional aspect except to be strong and keep remembering that pretty smile!!

Forever Tan · 11-15-2001, 03:33 PM

Tantalize,

It is a sad time whenever a customer or someone close to a customer passes away, most of my customers are like really good friends to me.

What I usually do is send a floral arrangement to the funeral parlor, and also a goodie basket to the customers house, I get this from the florist as well, it usually contains food.

nantan · 11-16-2001, 05:17 AM

This past spring a young man that had been a customer of mine for years killed himself. I am still sad and miss him. A good looking young man with a good personality..... we all loved to tease him about girls and such. Why, why, .....I don't understand? His brother came in and I expressed my sorrow to him. I hope he saw I genuinly meant it. I did send flowers and a card to the family, but it just doesn't say enough.

Chippp · 11-16-2001, 09:37 AM

you said " . A good looking young man with a good personality..... we all loved to tease him about girls "

I hope he wasn't ***?
I saw on TV last night young gays have high suicides rates from the pressures and insensitive comments people make to them.
Like assuming they are straight.
If he was *** and you teased him about girls.

nantan · 11-16-2001, 04:53 PM

This young man had a girlfriend and I believe they were having a fight that prompted such a drastic reaction. But your comment was well noted, Chippp.

Bronze Star · 11-17-2001, 01:45 PM

Before I got to Chippp's response that was my exact thought. We had several suicides when I was a cop in the military when gays were "exposed". This was of course in the days before "don't ask and don't tell" when homosexuals were witch hunted by the military. It is so sad.

Not to get off topic. I can empathize with how difficult it is to lose a client that has become close. We had a young woman who worked at the theme park where I worked who was very well known and very well liked. We all took up a donation at work and donated a book to the local library in her memory. There were flowers and a card sent, but the memorial book was a lasting reminder of how important she was to so many people. We bought a book on Roller coasters since she worked in Operations. Ever thought of perhaps doing something like that... a topic on her favorite activity or hobby? I would love it if someone would memorialize me with a book on football or cheese... as corny as that sounds.

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11-15-2001, 02:45 PM	#1 (permalink)
TANtalize Join Date: Jul 4 2001 Location: San Antonio Posts: 193 Rep Power: 23	Yesterday I had a 17 year old customer die in a needless car accident. I will miss her smile. She has several relatives that tan here. I also have two older customers that have lost mother/father this week. How does everyone console those faithful customers during their times of loss? Our customers look to us to brighten their day and to escape some of the stress in their lives for a few minutes of their day.

11-15-2001, 02:56 PM	#2 (permalink)
Tracie Williams Waiting Confirmation Join Date: Oct 23 2000 Posts: 346 Rep Power: 0	TANtalize, I am truly sorry. We get so close to our customers and when something like this happens it does affect us. We too just had a customer pass away and not sure of the case of death. We usually send a floral arrangement or plant to the home or funeral home with a sympathy card attached for the family. Other than that act of kindness, I can't help much on how to handle the emotional aspect except to be strong and keep remembering that pretty smile!!

11-15-2001, 03:33 PM	#3 (permalink)
Forever Tan Join Date: Mar 6 2001 Posts: 869 Rep Power: 24	Tantalize, It is a sad time whenever a customer or someone close to a customer passes away, most of my customers are like really good friends to me. What I usually do is send a floral arrangement to the funeral parlor, and also a goodie basket to the customers house, I get this from the florist as well, it usually contains food.

11-16-2001, 05:17 AM	#4 (permalink)
nantan Join Date: Oct 25 2001 Posts: 77 Rep Power: 0	This past spring a young man that had been a customer of mine for years killed himself. I am still sad and miss him. A good looking young man with a good personality..... we all loved to tease him about girls and such. Why, why, .....I don't understand? His brother came in and I expressed my sorrow to him. I hope he saw I genuinly meant it. I did send flowers and a card to the family, but it just doesn't say enough.

11-16-2001, 09:37 AM	#5 (permalink)
Chippp Join Date: Apr 19 2001 Posts: 2,262 Rep Power: 24	you said " . A good looking young man with a good personality..... we all loved to tease him about girls " I hope he wasn't *? I saw on TV last night young gays have high suicides rates from the pressures and insensitive comments people make to them. Like assuming they are straight. If he was * and you teased him about girls.

11-16-2001, 04:53 PM	#6 (permalink)
nantan Join Date: Oct 25 2001 Posts: 77 Rep Power: 0	This young man had a girlfriend and I believe they were having a fight that prompted such a drastic reaction. But your comment was well noted, Chippp.

11-17-2001, 01:45 PM	#7 (permalink)
Bronze Star Join Date: Apr 11 2001 Posts: 2,693 Rep Power: 24	Before I got to Chippp's response that was my exact thought. We had several suicides when I was a cop in the military when gays were "exposed". This was of course in the days before "don't ask and don't tell" when homosexuals were witch hunted by the military. It is so sad. Not to get off topic. I can empathize with how difficult it is to lose a client that has become close. We had a young woman who worked at the theme park where I worked who was very well known and very well liked. We all took up a donation at work and donated a book to the local library in her memory. There were flowers and a card sent, but the memorial book was a lasting reminder of how important she was to so many people. We bought a book on Roller coasters since she worked in Operations. Ever thought of perhaps doing something like that... a topic on her favorite activity or hobby? I would love it if someone would memorialize me with a book on football or cheese... as corny as that sounds.

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