rjwarner

I am extremely uneducated in this field and would like some help! How does this work...does the salon take the money out of the clients credit card, or from their bank account? Can this be done on a recurring basis without having to submit information monthly? Is there software out there to manage this? Is it done through my bank, or through the credit card processor? any info you cna provide is greatly appreciated!

Also, I tried to do a search on EFT but am not getting any matches...what am I doing wrong?

unity

Yes.
Yes.
Yes.
Your salon software may already be setup for it, what are you using?
Both.

Basically when the client signs up they give you info for an account to debit out of. Then they sign a draft form that gives you permission to continually charge that account on a specific day each month without their direct permission. There may be a sign up fee or not with a long term commitment.

Once setup your salon software may be able to handle it all, all you have to do is process them. Most see to do this on the 1st or 15th so its done on one day. Others may use an anniversary of the initiation date - so if the client signs up on the 8th it will process every 8th, but then you have to run the EFT stuff every day.

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OMG! I made a post! :)

rjwarner

I use salontoch. I think it will work through the software, but only if you process through RBS...which I have learned through this forum - is not the greatest.

So if I understand right, I would have the client sign a form that will give me permission to draw out of the clients credit card account....then I would "key" the ccard info in on the day I want to draw the funds. But what if I want to draw from their bank account? Would I give the signed permission from to my bank or theirs?

And finally, does anyone have a form that they would like to share? Thanks Again!

unity

You dont key anything. Once entered you simply run them on a specific day as a batch. At least thats how it works in Helios. I do just cards, no checking accounts. So when I run it its just like running a bunch of credit cards back to back quickly over my high speed.

But the bank checking and cards pretty much work the same. Just enter the info and the system takes care of the rest. Just make sure you verify amounts, etc.

Its all easy to do. Heck, its probably harder to get a client to sign up for it!

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OMG! I made a post! :)

ekc123

we use our local bank. we draft accounts on the first of the month.

Spellbound

I currently use suntouch plus & use gulf management systems. I send them the file beginning of each month & they process the checks. I put through the credit cards myself.
do you have to use rbs w/ the new salontouch program?

rjwarner

I am being told that i have to use rbs so that an the eft transaction will update the clients package.

As far as bank drafts...my bank told me that the eft has to be initiated at the clients back, not mine.

ekc123

HMM, ours it $20 bucks a month flat fee through our bank and if it does not go through, it is like writing a bad check and we just send them the certified letter giving them ten days to make good. if no respose, the sherriff knocks on their door. I love it. only had one person go this far.

rjwarner

ekc - do you have the form that you filled out when you set this up with your bank? Do you have another form to give to them when new customers sign up, or old ones stop? If possible could I get a copy to take to my bank and "educate" them? Thanks

ekc123

the bank gave us a form for the customer to fill out and attach a voided blank check which we keep filed with their contract (that our lawyer drew up) stating how much and for how long that they sign. we just go into our account online and enter the new ones in with acct# and routing # and how much and on the first of the month go in a draft them all. we usually know the next business day if they went through or not, but takes about 3-5 days to know whose did not go through because they send a letter with their names. My bank actually calls it ACH.

everything was pretty much done over the phone and online because we already do our business banking and personal banking with them.

the form that she provided basically just gives permission for us to draft $xx dollars from their checking or savings accounts.

client name:
address:
phone:
DL#:
checking/savings acct#:
routing#:

I give xxxxx permission to draft $xx from my checking/savings account.
signed: