GLS ~vs~ Thomco - tanTALK

navigatin1 · 01-23-2009, 02:57 PM

I dunno what is going on with Thomco insurance, but I'm not very pleased with their customer service so far!!!

My renewal is due Feb 10th, and I have always delt with Curtis over at GLS. Well, we all know that GLS is no more and is now Thomco.

Anyway, called the person over at Thomco that sent me the email regarding my renewal on Monday. She didn't call me back till Tuesday at 4:30pm. Talked to her about some changes I wanted to make to my policy, and she would email me out a revised policy quote right away.

Got the email Wed morning and there was a mistake on there that needed to be corrected before I sign and pay. Called her back at 11:00am on Wed morning and left message to call me. Nothing. Called her back last night and left another message. Nothing.

Not to sure about this company, but if this is the way they are gonna be treating customers, gonna have to switch to someone else!!!

caribbean tan man · 01-23-2009, 03:39 PM

yeah their weird. i recently installed security at my salon and called to see if i can get a discount on my policy cause i now have surveillance,a building alarm, as well as a new fire alarm system.

1st the lady told me they didnt offer such a discount. then after me bitcing i was told its already included in my policy, because they figure most salons have it. Then my next months payment had a $50 discount applied with no reason given.....

House of Tan · 01-23-2009, 03:52 PM

I too am not happy with this switch. Several issues already

excusemesir · 01-23-2009, 03:59 PM

Universal has been great. When I shopped around they had better rates then GLS, Thomco, or Insurtec.

caribbean tan man · 01-23-2009, 05:36 PM

MY Renewal is in season so i think ill shop. been doing biz with them for 6yrs....their on way out

unity · 01-23-2009, 05:38 PM

If I may ask, what is your monthly premium? I am at $128.

caribbean tan man · 01-23-2009, 05:52 PM

im paying $136 and i put like 350 down. 8 pieces of equipment.

unity · 01-23-2009, 06:03 PM

Oh ya, I think I put $210 down. Forgot that.

navigatin1 · 01-23-2009, 06:04 PM

Yeah, but what is your premium for? Ya know, 100,000, 200,000???

unity · 01-23-2009, 06:12 PM

500,000/1 million.

I have been asking to work on a better rate.

01-23-2009, 02:57 PM	#1 (permalink)
navigatin1 Derf's My *****! Join Date: Aug 17 2004 Posts: 2,789 Rep Power: 8	GLS ~vs~ Thomco I dunno what is going on with Thomco insurance, but I'm not very pleased with their customer service so far!!! My renewal is due Feb 10th, and I have always delt with Curtis over at GLS. Well, we all know that GLS is no more and is now Thomco. Anyway, called the person over at Thomco that sent me the email regarding my renewal on Monday. She didn't call me back till Tuesday at 4:30pm. Talked to her about some changes I wanted to make to my policy, and she would email me out a revised policy quote right away. Got the email Wed morning and there was a mistake on there that needed to be corrected before I sign and pay. Called her back at 11:00am on Wed morning and left message to call me. Nothing. Called her back last night and left another message. Nothing. Not to sure about this company, but if this is the way they are gonna be treating customers, gonna have to switch to someone else!!!

01-23-2009, 03:39 PM	#2 (permalink)
caribbean tan man DERFTALK FBI AGENT Join Date: Jul 29 2003 Location: northeast Age: 34 Posts: 3,617 Rep Power: 33	Re: GLS ~vs~ Thomco yeah their weird. i recently installed security at my salon and called to see if i can get a discount on my policy cause i now have surveillance,a building alarm, as well as a new fire alarm system. 1st the lady told me they didnt offer such a discount. then after me bitcing i was told its already included in my policy, because they figure most salons have it. Then my next months payment had a $50 discount applied with no reason given..... __________________ someone PM me when a good tanning topic is posted. :lol:

01-23-2009, 03:52 PM	#3 (permalink)
House of Tan I love Derf!! Join Date: Oct 21 2003 Location: The Fort Posts: 228 Rep Power: 7	Re: GLS ~vs~ Thomco I too am not happy with this switch. Several issues already __________________ Startbucks

01-23-2009, 03:59 PM	#4 (permalink)
excusemesir Join Date: Sep 3 2006 Location: Tennessee Posts: 369 Rep Power: 5	Re: GLS ~vs~ Thomco Universal has been great. When I shopped around they had better rates then GLS, Thomco, or Insurtec.

01-23-2009, 05:36 PM	#5 (permalink)
caribbean tan man DERFTALK FBI AGENT Join Date: Jul 29 2003 Location: northeast Age: 34 Posts: 3,617 Rep Power: 33	Re: GLS ~vs~ Thomco MY Renewal is in season so i think ill shop. been doing biz with them for 6yrs....their on way out __________________ someone PM me when a good tanning topic is posted. :lol:

01-23-2009, 05:38 PM	#6 (permalink)
unity I vote for DERF! Join Date: Jan 6 2004 Location: Midwest-ish Posts: 4,339 Rep Power: 8	Re: GLS ~vs~ Thomco If I may ask, what is your monthly premium? I am at $128. __________________ OMG! I made a post! :)

01-23-2009, 05:52 PM	#7 (permalink)
caribbean tan man DERFTALK FBI AGENT Join Date: Jul 29 2003 Location: northeast Age: 34 Posts: 3,617 Rep Power: 33	Re: GLS ~vs~ Thomco im paying $136 and i put like 350 down. 8 pieces of equipment. __________________ someone PM me when a good tanning topic is posted. :lol:

01-23-2009, 06:03 PM	#8 (permalink)
unity I vote for DERF! Join Date: Jan 6 2004 Location: Midwest-ish Posts: 4,339 Rep Power: 8	Re: GLS ~vs~ Thomco Oh ya, I think I put $210 down. Forgot that. __________________ OMG! I made a post! :)

01-23-2009, 06:04 PM	#9 (permalink)
navigatin1 Derf's My *****! Join Date: Aug 17 2004 Posts: 2,789 Rep Power: 8	Re: GLS ~vs~ Thomco Yeah, but what is your premium for? Ya know, 100,000, 200,000???

01-23-2009, 06:12 PM	#10 (permalink)
unity I vote for DERF! Join Date: Jan 6 2004 Location: Midwest-ish Posts: 4,339 Rep Power: 8	Re: GLS ~vs~ Thomco 500,000/1 million. I have been asking to work on a better rate. __________________ OMG! I made a post! :)

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