problems with TanTRACK software - Page 3

Neon Beach · 09-20-2006, 08:36 PM

What's the outlet look like?

mr belvedere · 09-20-2006, 08:37 PM

A miniature mall.

SandiGirl · 09-20-2006, 08:38 PM

Quote:

Originally Posted by Nigelappler

^^YES that happens to me too!!

If I open it after it closes I can get the report. Even if I sign out of any IMs it will close but I can get it when I open it again.

Neon Beach · 09-20-2006, 08:42 PM

George Costanza: Here's the outlet.
Slippery Pete: The what?
George Costanza: The outlet. Where the electricity comes from.
Slippery Pete: Oh, you mean the holes.

JohnnyComeLately · 09-20-2006, 10:23 PM

What you are describing sounds like a database mismatch error that usually happens after you upgrade to a newer version.

When was the last time you updated and to what version? I briefly had that problem about 4 upgrades ago, but I kept on top of the upgrades and it fixed itself on the next version..

Also, having been a network admin for a couple hundred servers that generated millions of revenue a day (billing servers for Sprint PCS), I can't stress the importance of backing up your data BEFORE you upgrade. Always upgrade to a new location. I use a folder with the vesion of software for teh folder name. This way, if I upgrade and the system screws up....I wipe the whole install and then restore from the last version that worked. This is especially helpful if you're having to upgrade several versions at one time (because if you're a certain point behind, you sometimes can't just jump all the way to teh most current).

Hope this helped.
John

Shantilly · 09-21-2006, 07:21 AM

I wish they would come up with a report at the end of the day that would tell us how many of package x or y or z was used, and the revenue from those packages. Would make accounting much simpler

pcstutsman · 09-21-2006, 07:34 AM

they always say its a windows thing LOL

Neon Beach · 09-21-2006, 08:31 AM

Yes. Time to call Morcosoft and have them adapt the Operating System to Tantrack.

parrot head · 09-21-2006, 08:33 AM

I'm also getting the window's message that says it has to close TT. I have talked to tech support many times, but no fix. It didn't start after loading the lastest version; it started with the version before that. I've got another computer problem also, and I'm having the "Geeks" come back on Saturday (for the forth redo) to try to find it. They seem to think it's a window's thing. It's too isolated to be a virus.

Neon Beach · 09-21-2006, 08:35 AM

Quote:

Originally Posted by Neon Beach

Yes. Time to call Morcosoft and have them adapt the Operating System to Tantrack.

.

09-20-2006, 08:36 PM	#21 (permalink)
Neon Beach I'm Banned Join Date: Nov 30 2000 Location: Ontario Age: 45 Posts: 52,065 Rep Power: 0	Re: problems with TanTRACK software What's the outlet look like?

09-20-2006, 08:37 PM	#22 (permalink)
mr belvedere DERFERATOR Join Date: May 10 2005 Age: 38 Posts: 8,384 Rep Power: 52	Re: problems with TanTRACK software A miniature mall. __________________ "A dusty bible leads to a dirty life ..." -Synonymous

09-20-2006, 08:42 PM	#24 (permalink)
Neon Beach I'm Banned Join Date: Nov 30 2000 Location: Ontario Age: 45 Posts: 52,065 Rep Power: 0	Re: problems with TanTRACK software George Costanza: Here's the outlet. Slippery Pete: The what? George Costanza: The outlet. Where the electricity comes from. Slippery Pete: Oh, you mean the holes.

09-20-2006, 10:23 PM	#25 (permalink)
JohnnyComeLately Join Date: Oct 2 2004 Location: San Diego Age: 38 Posts: 905 Rep Power: 4	Re: problems with TanTRACK software What you are describing sounds like a database mismatch error that usually happens after you upgrade to a newer version. When was the last time you updated and to what version? I briefly had that problem about 4 upgrades ago, but I kept on top of the upgrades and it fixed itself on the next version.. Also, having been a network admin for a couple hundred servers that generated millions of revenue a day (billing servers for Sprint PCS), I can't stress the importance of backing up your data BEFORE you upgrade. Always upgrade to a new location. I use a folder with the vesion of software for teh folder name. This way, if I upgrade and the system screws up....I wipe the whole install and then restore from the last version that worked. This is especially helpful if you're having to upgrade several versions at one time (because if you're a certain point behind, you sometimes can't just jump all the way to teh most current). Hope this helped. John

09-21-2006, 07:21 AM	#26 (permalink)
Shantilly Who The **** is Derf? Join Date: Oct 28 2001 Location: Ontario Posts: 1,101 Rep Power: 11	Re: problems with TanTRACK software I wish they would come up with a report at the end of the day that would tell us how many of package x or y or z was used, and the revenue from those packages. Would make accounting much simpler

09-21-2006, 07:34 AM	#27 (permalink)
pcstutsman I'm Banned Join Date: Jun 27 2004 Location: Indiana Age: 28 Posts: 8,293 Rep Power: 0	Re: problems with TanTRACK software they always say its a windows thing LOL

09-21-2006, 08:31 AM	#28 (permalink)
Neon Beach I'm Banned Join Date: Nov 30 2000 Location: Ontario Age: 45 Posts: 52,065 Rep Power: 0	Re: problems with TanTRACK software Yes. Time to call Morcosoft and have them adapt the Operating System to Tantrack.

09-21-2006, 08:33 AM	#29 (permalink)
parrot head Police Department Join Date: Jul 13 2004 Location: Menomonie, Wi. Age: 66 Posts: 1,238 Rep Power: 5	Re: problems with TanTRACK software I'm also getting the window's message that says it has to close TT. I have talked to tech support many times, but no fix. It didn't start after loading the lastest version; it started with the version before that. I've got another computer problem also, and I'm having the "Geeks" come back on Saturday (for the forth redo) to try to find it. They seem to think it's a window's thing. It's too isolated to be a virus.

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