Appointments, or not? - Page 3

shannalanna · 05-05-2006, 08:19 AM

Too much trouble to keep up with, just ditch the appointment book altogether, you will be thanking those of us who told you to! :)

OUTanning · 05-06-2006, 09:12 AM

No appts. - first come, first served. People are usually pretty patient...

videogirl25 · 05-17-2006, 03:01 PM

We don't take appointments in the usual way, but we allow customers to call and make sure the beds are open, if there is a wait we will pull their card and put them in line, kind of like at a restaurant.

caribbean tan man · 05-17-2006, 03:14 PM

we take appointments. i tell all clients we go 3 minutes past the appointment time and then take another client if needed. we also let them know they should set their clock to match ours which is from the computer so its accurate. 3 yrs never had a problem. you can kinda tell who is unreliable after 1 or 2 lates or no shows. we got 8 machines

esunshine · 05-17-2006, 03:57 PM

I do appointments but have a rule. No show twice and your walk in only!
Late for appointment and you dont get full time. I just shut off their bed when i need it. To bad for them, as i have a sign stating our rules. I hate haveing a waiting room full of people...

totaleclipse1 · 05-17-2006, 05:03 PM

i got people making appts coming in early and wanting to know why they cant tan yet.. WTF... because you are early.. so wait ... people are never satisfied...

sun_palace · 05-19-2006, 10:29 PM

We have 4 differnt types of beds, we take walk-ins in our small beds but the other three we do both. They can make an appointmaent or just show up and they can only lay if no one is scheduled at that time or to where it will overlap on the next persons time. Make a sign saying after so many no shows that they will no long be able to make appointments because its usually the same people that don't show up....

Coppertone · 05-22-2006, 07:24 PM

Each person's salon is different depending on a bunch of factors. Only you can decide what works best for yours. One of the main ones is the number of units you have. I feel that if you have less than 10 units appointments/walkins are the way to go, maybe 8 but that is stretching it. Than again it depends on the population in your area. Over 10 walkins are the way to go.

SunnyO · 06-09-2006, 02:22 PM

We do walk-ins only. Our customers love it. They can stop in at a moments notice and never have to worry about being late for an appt.

bronzeman11 · 06-10-2006, 11:43 AM

I would love to go to no appointments. It would take away alot of stress during busy season (you guys remember what that is ? ) but i just don't see doing it. So many great long standing customers make appts. and i can't see "penalizing" those who think enough of us to reserve a time. But................

05-05-2006, 08:19 AM	#21 (permalink)
shannalanna Join Date: Mar 25 2006 Location: Texas Posts: 13 Rep Power: 0	Re: Appointments, or not? Too much trouble to keep up with, just ditch the appointment book altogether, you will be thanking those of us who told you to! :)

05-06-2006, 09:12 AM	#22 (permalink)
OUTanning Join Date: Aug 23 2004 Location: Colorado Posts: 390 Rep Power: 5	Re: Appointments, or not? No appts. - first come, first served. People are usually pretty patient...

05-17-2006, 03:01 PM	#23 (permalink)
videogirl25 Join Date: Feb 1 2005 Location: alabama Posts: 131 Rep Power: 4	Re: Appointments, or not? We don't take appointments in the usual way, but we allow customers to call and make sure the beds are open, if there is a wait we will pull their card and put them in line, kind of like at a restaurant.

05-17-2006, 03:14 PM	#24 (permalink)
caribbean tan man DERFTALK FBI AGENT Join Date: Jul 29 2003 Location: northeast Age: 32 Posts: 5,259 Rep Power: 31	Re: Appointments, or not? we take appointments. i tell all clients we go 3 minutes past the appointment time and then take another client if needed. we also let them know they should set their clock to match ours which is from the computer so its accurate. 3 yrs never had a problem. you can kinda tell who is unreliable after 1 or 2 lates or no shows. we got 8 machines

05-17-2006, 03:57 PM	#25 (permalink)
esunshine I love Derf!! Join Date: May 15 2006 Location: Spfld VT Posts: 64 Rep Power: 0	Re: Appointments, or not? I do appointments but have a rule. No show twice and your walk in only! Late for appointment and you dont get full time. I just shut off their bed when i need it. To bad for them, as i have a sign stating our rules. I hate haveing a waiting room full of people...

05-17-2006, 05:03 PM	#26 (permalink)
totaleclipse1 I love Derf!! Join Date: Feb 21 2005 Location: NEw York Age: 31 Posts: 1,941 Rep Power: 11	Re: Appointments, or not? i got people making appts coming in early and wanting to know why they cant tan yet.. WTF... because you are early.. so wait ... people are never satisfied... __________________ OFFICIALLY MRS. V !! HOLLA!

05-19-2006, 10:29 PM	#27 (permalink)
sun_palace Join Date: May 14 2006 Location: TN Posts: 2 Rep Power: 0	Re: Appointments, or not? We have 4 differnt types of beds, we take walk-ins in our small beds but the other three we do both. They can make an appointmaent or just show up and they can only lay if no one is scheduled at that time or to where it will overlap on the next persons time. Make a sign saying after so many no shows that they will no long be able to make appointments because its usually the same people that don't show up....

05-22-2006, 07:24 PM	#28 (permalink)
Coppertone Join Date: Apr 17 2004 Location: MI Posts: 287 Rep Power: 5	Re: Appointments, or not? Each person's salon is different depending on a bunch of factors. Only you can decide what works best for yours. One of the main ones is the number of units you have. I feel that if you have less than 10 units appointments/walkins are the way to go, maybe 8 but that is stretching it. Than again it depends on the population in your area. Over 10 walkins are the way to go.

06-09-2006, 02:22 PM	#29 (permalink)
SunnyO Join Date: Nov 23 2004 Posts: 112 Rep Power: 5	Re: Appointments, or not? We do walk-ins only. Our customers love it. They can stop in at a moments notice and never have to worry about being late for an appt.

06-10-2006, 11:43 AM	#30 (permalink)
bronzeman11 Join Date: Oct 9 2004 Location: South Brunswick,N.J. Age: 50 Posts: 2,139 Rep Power: 37	Re: Appointments, or not? I would love to go to no appointments. It would take away alot of stress during busy season (you guys remember what that is ? ) but i just don't see doing it. So many great long standing customers make appts. and i can't see "penalizing" those who think enough of us to reserve a time. But................ __________________ Go Giants !!!!!!!!!!!!

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