Client database - Page 3

Tanzenite · 11-01-2005, 11:03 AM

If you have not seen a client in awhile, don't you think it is a good idea to contact them and see why they have not returned?

ChristineE · 11-01-2005, 11:38 AM

I just found a client who is now 96 years old and hasn't been in since 1998. Should I keep her in my database?? You know, just in case....

Neon Beach · 11-01-2005, 11:47 AM

No, remove them, save that .000000000000000000000000000000000000000 0000000000000000000000000000000000000000 0000000000000000000000000000000000000000 000000000000000000001 of a kb of space.

MATT A · 11-01-2005, 11:52 AM

Jacks Mommy there are several reasons to keep clients in your database.

- To direct mail them.
- If you ever want to sell your salon.
- If you ever have a problem with a client you can tell the time and day they came in if there was some type of conflict. (Trust me this can vary from problem to problem but they MAY come up and your database clients history may help.

Neon Beach · 11-01-2005, 11:59 AM

Quote:
On 2005-11-01 09:59:00, jacks mommy wrote:
you can even throw away old tax returns after SEVEN years
I bet they aren't though.

ChristineE · 11-01-2005, 12:06 PM

Good god people I am not a freakin moron. I am not talking about deleting clients who tanned here last week. I am talking about someone who tanned here once or twice 7 years ago and hasn't been seen since. Do MOST people live in the same place they lived in 7 years ago?? I am not going to spend money to mail to a 7 year old address so why bother keeping them in the database. Really, you think someone is going to walk in here someday and ask me about their tanning habits 7 years ago or even 5 years ago. And if I want to sell my salon someday I'm sure who ever buys it is not going to care who tanned here in 1998.

MATT A · 11-01-2005, 12:08 PM

That why you put

John Doe

OR

Current Resident

Some people live in the same place all their lives, 10 years 20 years.

I have a friend that has a 20 year old database and still mails to it. He runs a very successfull salon.

Neon Beach · 11-01-2005, 12:09 PM

Hey, do whatever you want then, why ask?

MATT A · 11-01-2005, 12:10 PM

Run your salon the way you want it we are just offering our suggestions.

ChristineE · 11-01-2005, 12:12 PM

Quote:How long do you keep clients in your database?

That was my question.

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11-01-2005, 11:03 AM	#21 (permalink)
Tanzenite Don't you dare! Join Date: Jun 2 2005 Posts: 2,865 Rep Power: 15	If you have not seen a client in awhile, don't you think it is a good idea to contact them and see why they have not returned?

11-01-2005, 11:38 AM	#22 (permalink)
ChristineE OFFICIAL BFF MEMBER Join Date: Jan 7 2005 Location: BFF Headquarters Age: 35 Posts: 2,700 Rep Power: 97	I just found a client who is now 96 years old and hasn't been in since 1998. Should I keep her in my database?? You know, just in case....

11-01-2005, 11:47 AM	#23 (permalink)
Neon Beach I'm Banned Join Date: Nov 30 2000 Location: Ontario Age: 45 Posts: 52,065 Rep Power: 0	No, remove them, save that .000000000000000000000000000000000000000 0000000000000000000000000000000000000000 0000000000000000000000000000000000000000 000000000000000000001 of a kb of space.

11-01-2005, 11:52 AM	#24 (permalink)
MATT A Police Department Join Date: Sep 6 2004 Location: Awaiting Posts: 15,532 Rep Power: 31	Jacks Mommy there are several reasons to keep clients in your database. - To direct mail them. - If you ever want to sell your salon. - If you ever have a problem with a client you can tell the time and day they came in if there was some type of conflict. (Trust me this can vary from problem to problem but they MAY come up and your database clients history may help.

11-01-2005, 11:59 AM	#25 (permalink)
Neon Beach I'm Banned Join Date: Nov 30 2000 Location: Ontario Age: 45 Posts: 52,065 Rep Power: 0	Quote: On 2005-11-01 09:59:00, jacks mommy wrote: you can even throw away old tax returns after SEVEN years I bet they aren't though.

11-01-2005, 12:06 PM	#26 (permalink)
ChristineE OFFICIAL BFF MEMBER Join Date: Jan 7 2005 Location: BFF Headquarters Age: 35 Posts: 2,700 Rep Power: 97	Good god people I am not a freakin moron. I am not talking about deleting clients who tanned here last week. I am talking about someone who tanned here once or twice 7 years ago and hasn't been seen since. Do MOST people live in the same place they lived in 7 years ago?? I am not going to spend money to mail to a 7 year old address so why bother keeping them in the database. Really, you think someone is going to walk in here someday and ask me about their tanning habits 7 years ago or even 5 years ago. And if I want to sell my salon someday I'm sure who ever buys it is not going to care who tanned here in 1998.

11-01-2005, 12:08 PM	#27 (permalink)
MATT A Police Department Join Date: Sep 6 2004 Location: Awaiting Posts: 15,532 Rep Power: 31	That why you put John Doe OR Current Resident Some people live in the same place all their lives, 10 years 20 years. I have a friend that has a 20 year old database and still mails to it. He runs a very successfull salon.

11-01-2005, 12:09 PM	#28 (permalink)
Neon Beach I'm Banned Join Date: Nov 30 2000 Location: Ontario Age: 45 Posts: 52,065 Rep Power: 0	Hey, do whatever you want then, why ask?

11-01-2005, 12:10 PM	#29 (permalink)
MATT A Police Department Join Date: Sep 6 2004 Location: Awaiting Posts: 15,532 Rep Power: 31	Run your salon the way you want it we are just offering our suggestions.

11-01-2005, 12:12 PM	#30 (permalink)
ChristineE OFFICIAL BFF MEMBER Join Date: Jan 7 2005 Location: BFF Headquarters Age: 35 Posts: 2,700 Rep Power: 97	Quote:How long do you keep clients in your database? That was my question.

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