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Old 11-01-2005, 11:03 AM   #21 (permalink)
Don't you dare!
 
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If you have not seen a client in awhile, don't you think it is a good idea to contact them and see why they have not returned?
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Old 11-01-2005, 11:38 AM   #22 (permalink)
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I just found a client who is now 96 years old and hasn't been in since 1998. Should I keep her in my database?? You know, just in case....
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Old 11-01-2005, 11:47 AM   #23 (permalink)
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No, remove them, save that .000000000000000000000000000000000000000 0000000000000000000000000000000000000000 0000000000000000000000000000000000000000 000000000000000000001 of a kb of space.
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Old 11-01-2005, 11:52 AM   #24 (permalink)
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Jacks Mommy there are several reasons to keep clients in your database.

- To direct mail them.
- If you ever want to sell your salon.
- If you ever have a problem with a client you can tell the time and day they came in if there was some type of conflict. (Trust me this can vary from problem to problem but they MAY come up and your database clients history may help.


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Old 11-01-2005, 11:59 AM   #25 (permalink)
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Quote:
On 2005-11-01 09:59:00, jacks mommy wrote:
you can even throw away old tax returns after SEVEN years
I bet they aren't though.
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Old 11-01-2005, 12:06 PM   #26 (permalink)
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Good god people I am not a freakin moron. I am not talking about deleting clients who tanned here last week. I am talking about someone who tanned here once or twice 7 years ago and hasn't been seen since. Do MOST people live in the same place they lived in 7 years ago?? I am not going to spend money to mail to a 7 year old address so why bother keeping them in the database. Really, you think someone is going to walk in here someday and ask me about their tanning habits 7 years ago or even 5 years ago. And if I want to sell my salon someday I'm sure who ever buys it is not going to care who tanned here in 1998.
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Old 11-01-2005, 12:08 PM   #27 (permalink)
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That why you put

John Doe

OR

Current Resident

Some people live in the same place all their lives, 10 years 20 years.


I have a friend that has a 20 year old database and still mails to it. He runs a very successfull salon.

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Old 11-01-2005, 12:09 PM   #28 (permalink)
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Hey, do whatever you want then, why ask?
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Old 11-01-2005, 12:10 PM   #29 (permalink)
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Run your salon the way you want it we are just offering our suggestions.

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Old 11-01-2005, 12:12 PM   #30 (permalink)
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Quote:How long do you keep clients in your database?

That was my question.

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