Client database - Page 2

MATT A · 11-01-2005, 09:55 AM

IMO Delete them all then. You want to keep your clients history trust me.

Neon Beach · 11-01-2005, 09:58 AM

Imagine trying to sell your salon (if you had or wanted to) with no database??

ChristineE · 11-01-2005, 09:59 AM

Geez what's your deal. I'm simply asking if anyone deletes clients from their database.... FROM 7 YEARS AGO. Why would you want to keep records from 7 years ago....you can even throw away old tax returns after SEVEN years

Neon Beach · 11-01-2005, 10:03 AM

Just trying to prevent you from making a mistake by deleting a valuable "asset" to your business. As genius mentioned, delete them all then.

ChristineE · 11-01-2005, 10:39 AM

Thanks for your help.

Neon Beach · 11-01-2005, 10:44 AM

Tanzenite · 11-01-2005, 10:46 AM

Before you delete any of your customers, you should look at each one individually and determine why they have not been back in the salon. If you have a phone number, and they are local, you can call them so see if they are still around and offer them a special over the phone. If they are not at that # or address, I would say you could delete them especially if it is from 7 years ago. I don't think it is necessary to keep them if they are not around and they tanned 7 years ago. I think you should check the status of each client that has not been back and see why they have not returned and go from there.

tnannie · 11-01-2005, 10:53 AM

We keep everyone too neon. I can't imagine getting rid of our records....I'll keep mine forever!....as for mailings, after shortening your date search, then just pick the ones you want to hand write the cards to. It's a little more work than if you emptied out old clients from the data base, but I would think it was worth being able to have all my info if needed.

ChristineE · 11-01-2005, 10:56 AM

Thanks Tanzenite, yes that's what I have been doing. I haven't really deleted that many yet....just ones from say, 1998 who tanned one time and they live in another state. I have definately been reviewing each client individually. I was just wondering if anyone else did the same. My client database is over 8300 right now.

Neon Beach · 11-01-2005, 10:57 AM

It's a lot less work just to keep them in, than to start searching for names to delete. Text takes very little space on your hard-drive anyway.

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11-01-2005, 09:55 AM	#11 (permalink)
MATT A Police Department Join Date: Sep 6 2004 Location: Awaiting Posts: 15,542 Rep Power: 31	IMO Delete them all then. You want to keep your clients history trust me.

11-01-2005, 09:58 AM	#12 (permalink)
Neon Beach I'm Banned Join Date: Nov 30 2000 Location: Ontario Age: 45 Posts: 52,065 Rep Power: 0	Imagine trying to sell your salon (if you had or wanted to) with no database??

11-01-2005, 09:59 AM	#13 (permalink)
ChristineE OFFICIAL BFF MEMBER Join Date: Jan 7 2005 Location: BFF Headquarters Age: 35 Posts: 2,700 Rep Power: 97	Geez what's your deal. I'm simply asking if anyone deletes clients from their database.... FROM 7 YEARS AGO. Why would you want to keep records from 7 years ago....you can even throw away old tax returns after SEVEN years

11-01-2005, 10:03 AM	#14 (permalink)
Neon Beach I'm Banned Join Date: Nov 30 2000 Location: Ontario Age: 45 Posts: 52,065 Rep Power: 0	Just trying to prevent you from making a mistake by deleting a valuable "asset" to your business. As genius mentioned, delete them all then.

11-01-2005, 10:39 AM	#15 (permalink)
ChristineE OFFICIAL BFF MEMBER Join Date: Jan 7 2005 Location: BFF Headquarters Age: 35 Posts: 2,700 Rep Power: 97	Thanks for your help.

11-01-2005, 10:44 AM	#16 (permalink)
Neon Beach I'm Banned Join Date: Nov 30 2000 Location: Ontario Age: 45 Posts: 52,065 Rep Power: 0

11-01-2005, 10:46 AM	#17 (permalink)
Tanzenite Don't you dare! Join Date: Jun 2 2005 Posts: 2,870 Rep Power: 15	Before you delete any of your customers, you should look at each one individually and determine why they have not been back in the salon. If you have a phone number, and they are local, you can call them so see if they are still around and offer them a special over the phone. If they are not at that # or address, I would say you could delete them especially if it is from 7 years ago. I don't think it is necessary to keep them if they are not around and they tanned 7 years ago. I think you should check the status of each client that has not been back and see why they have not returned and go from there.

11-01-2005, 10:53 AM	#18 (permalink)
tnannie I love Derf!! Join Date: Aug 16 2004 Location: nunya Age: 43 Posts: 3,215 Rep Power: 93	We keep everyone too neon. I can't imagine getting rid of our records....I'll keep mine forever!....as for mailings, after shortening your date search, then just pick the ones you want to hand write the cards to. It's a little more work than if you emptied out old clients from the data base, but I would think it was worth being able to have all my info if needed.

11-01-2005, 10:56 AM	#19 (permalink)
ChristineE OFFICIAL BFF MEMBER Join Date: Jan 7 2005 Location: BFF Headquarters Age: 35 Posts: 2,700 Rep Power: 97	Thanks Tanzenite, yes that's what I have been doing. I haven't really deleted that many yet....just ones from say, 1998 who tanned one time and they live in another state. I have definately been reviewing each client individually. I was just wondering if anyone else did the same. My client database is over 8300 right now.

11-01-2005, 10:57 AM	#20 (permalink)
Neon Beach I'm Banned Join Date: Nov 30 2000 Location: Ontario Age: 45 Posts: 52,065 Rep Power: 0	It's a lot less work just to keep them in, than to start searching for names to delete. Text takes very little space on your hard-drive anyway.

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