This may be a real dumb question but.....

TaninMI · 01-05-2005, 09:12 PM

I am thinking this has to be a huge trust issue between employees/owner/manager.....but how can you keeo track of whether or not your employees are letting people tan for free.....I mean when I am not there how do I know my employees are not letting friends, etc. tan without charging them....I have all my clients sign in but is there a better way to keep track....I was thinking about tracking the hours on the beds? Is that a good idea?

Any advice appreciated.

sbtan · 01-05-2005, 10:03 PM

Computer system or camera behind counter.

iliotherapeftria · 01-05-2005, 10:10 PM

track the bed timers. check at beginning of shift and at end of shift - then balance that out to the tans sold within that shift. Every minute has to be accounted for.

SwedaGuy · 01-05-2005, 10:30 PM

Ya track the timers. I have set it up so that they get read every morning before I start the day, and then I check it against the schedule sheet. The difference between this morning and yesterday morning better equal the total of the sessions on the schedule sheet (plus the bed warming).

TanningEmporium · 01-06-2005, 07:25 AM

computer system,
it will allow you to track packages and sales

BronzeBiz · 01-06-2005, 07:33 AM

computer- software- I tell my employees that they can't sneeze without me knowing. I also occasionally take my detailed reports and ask them questions about specific sales, or times... they see the detail of what I can look at... I have busted a couple employees- give them 1 warning- then they're OUT! Usually, the warning works or they just quit.

TRTS · 01-06-2005, 07:46 AM

We too track everything with our computer system. It tells every move made during the day. Just this week I discovered (well actually hubby) that our employee has eveidently watched over my shoulder and figured out my manager number. She was attempting to access everything. I think it was more of a curiousity thing. I changed my manager # and explained to her that is not acceptable. I set their security for a reason and if it ever happens again that is it! I seriously considered terminating her. Other than this she has been a "great" employee. She is one that clients compliment, constantly cleaning, selling, getting people in the door. Shoot she even comes in on her own time and steam cleans carpets.

Neon Beach · 01-06-2005, 08:38 AM

The software will only be useful if it is also used to start the beds/timers. Otherwise tans can be given without using the computer at all. Using the timers to track the minutes used is a good idea.

SandiGirl · 01-06-2005, 01:22 PM

And couldn't they just put their friend under someone else who has a month unlimited?

Sherin · 01-06-2005, 01:54 PM

Yes, but that could come back to bite them if someone else comes into tan and finds out their not allowed to tan as the 24 hour rule blocks them out. I guess thats where the cameras come in... One reason is switched to TanTrack software as it tracked the bed usage.

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01-05-2005, 09:12 PM	#1 (permalink)
TaninMI Join Date: Nov 30 2004 Posts: 81 Rep Power: 0	I am thinking this has to be a huge trust issue between employees/owner/manager.....but how can you keeo track of whether or not your employees are letting people tan for free.....I mean when I am not there how do I know my employees are not letting friends, etc. tan without charging them....I have all my clients sign in but is there a better way to keep track....I was thinking about tracking the hours on the beds? Is that a good idea? Any advice appreciated.

01-05-2005, 10:03 PM	#2 (permalink)
sbtan Join Date: Dec 2 2003 Location: East Amherst, NY Posts: 648 Rep Power: 5	Computer system or camera behind counter.

01-05-2005, 10:10 PM	#3 (permalink)
iliotherapeftria Join Date: Jun 17 2004 Posts: 89 Rep Power: 0	track the bed timers. check at beginning of shift and at end of shift - then balance that out to the tans sold within that shift. Every minute has to be accounted for.

01-05-2005, 10:30 PM	#4 (permalink)
SwedaGuy Waiting Confirmation Join Date: Sep 3 2004 Posts: 777 Rep Power: 0	Ya track the timers. I have set it up so that they get read every morning before I start the day, and then I check it against the schedule sheet. The difference between this morning and yesterday morning better equal the total of the sessions on the schedule sheet (plus the bed warming).

01-06-2005, 07:25 AM	#5 (permalink)
TanningEmporium Join Date: Jul 15 2003 Location: 213 Skyland Shp Ctr Posts: 4,192 Rep Power: 8	computer system, it will allow you to track packages and sales

01-06-2005, 07:33 AM	#6 (permalink)
BronzeBiz I love Derf!! Join Date: Nov 10 2003 Location: IN Posts: 445 Rep Power: 5	computer- software- I tell my employees that they can't sneeze without me knowing. I also occasionally take my detailed reports and ask them questions about specific sales, or times... they see the detail of what I can look at... I have busted a couple employees- give them 1 warning- then they're OUT! Usually, the warning works or they just quit.

01-06-2005, 07:46 AM	#7 (permalink)
TRTS Waiting Confirmation Join Date: Apr 12 2004 Posts: 301 Rep Power: 0	We too track everything with our computer system. It tells every move made during the day. Just this week I discovered (well actually hubby) that our employee has eveidently watched over my shoulder and figured out my manager number. She was attempting to access everything. I think it was more of a curiousity thing. I changed my manager # and explained to her that is not acceptable. I set their security for a reason and if it ever happens again that is it! I seriously considered terminating her. Other than this she has been a "great" employee. She is one that clients compliment, constantly cleaning, selling, getting people in the door. Shoot she even comes in on her own time and steam cleans carpets.

01-06-2005, 08:38 AM	#8 (permalink)
Neon Beach I'm Banned Join Date: Nov 30 2000 Location: Ontario Age: 45 Posts: 52,065 Rep Power: 0	The software will only be useful if it is also used to start the beds/timers. Otherwise tans can be given without using the computer at all. Using the timers to track the minutes used is a good idea.

01-06-2005, 01:22 PM	#9 (permalink)
SandiGirl OFFICIAL BFF member Join Date: Jan 2 2005 Location: BFFland Posts: 3,331 Rep Power: 36	And couldn't they just put their friend under someone else who has a month unlimited?

01-06-2005, 01:54 PM	#10 (permalink)
Sherin I love Derf!! Join Date: Aug 10 2004 Location: Puget Sound Posts: 4,765 Rep Power: 10	Yes, but that could come back to bite them if someone else comes into tan and finds out their not allowed to tan as the 24 hour rule blocks them out. I guess thats where the cameras come in... One reason is switched to TanTrack software as it tracked the bed usage.

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