ramcat

Goodies? You're bringing me goodies? WHEN? Is it Christmas yet?

Smell? What smell? I have candles burning......

THEDORSEYTOUCH

I burn candles all day. Must be a West Coast Florida Thing.............See ya soon..........Gotta go to Publix anyway.

ALOHATANCA

Quote:
On 2004-11-17 13:08:00, tweedygirl wrote:
we do walk ins only. it goes along very well. we have 4 20 minute beds, 1 15 minute, and 1 10 min. standup. the waits are not long at all. we have a great relationship with 95% of our clients anyway so we talk the whole time and the time seems to fly by. we've only had 2 people that have been here a year get fed up with waiting 5-10 minutes.


Same here.

kissedbythesun

We do walk in and appointments are optional for those with the upper level beds. I know there are advantages to saving on labor especially during the busy season by using appointments. Being on a college campus we are in a state of Chaos during the spring and could never keep up with appointments

ramcat

Will be looking forward to seing you dorsey.Candles are a great mood maker. Also kills the sweaty body odor.

engfant

Quote:
On 2004-12-01 12:11:00, angelcat04 wrote:
NEVER EVER do appointments again. Walkins only UNLESS you want to pay $79.99 a month for my big bed and THEN you can have appointments.


You have a good way of thinking.

Brandy1

I just call ahead for my Sun Club members. No appointments.

angelcat04

Thanks

MJ

Quote:
On 2004-11-13 01:15:00, Sherin wrote:
I may consider taking appointments for my big bed (for my EFT customers)during the busy season, however since it is only a 12 minute tan, people seem inclined to wait 15 minutes to tan.


That is exactly what I have done for over 2 years. It was the second best thing I have ever done. No hassle, the angry stares when they are 10 mintes late and show up and their bed is not available. No stresses staff. If I let you make and appointment because you are a EFT client....99% of the time they are there like white on rice and appreciate the exception.
I would not go back to appointments if someone paid me to hire a personal assistant to take them.

I also find that most of my new members seems happy about walk in only. They have no problems with it. I was very worried about the switch before I did it.
Some clients resisited and Intially, I did lose a few of the most annoying clients I ever had. I was sooo sad.

But the came back as 'normal people' a year later after trying other salons. It was not that many to stress over so do it if you are thinking about it...before season.
it will make your life a whole lot easier. JMHO

pam

Quote:
On 2004-12-01 12:31:00, ALOHATANCA wrote:
Quote:
On 2004-11-17 13:08:00, tweedygirl wrote:
we do walk ins only. it goes along very well. we have 4 20 minute beds, 1 15 minute, and 1 10 min. standup. the waits are not long at all. we have a great relationship with 95% of our clients anyway so we talk the whole time and the time seems to fly by. we've only had 2 people that have been here a year get fed up with waiting 5-10 minutes.


Same here.

Same here...sometimes right befor Spring Break it gets a little crazy but it did when we took appointments too...no shows, late people wanting full time, endless phone calls and being booked for the entire week by Monday, call list for canceled appointments. My customers who were with us when we used to take appointments say they like no appointments better because even if they have to wait, they know they will get in within a few minutes. When we are that busy, our closing time is very flexible..like when there are no more tanners.