Creative ways to get rid of bottom-feeders?

Sherin · 11-08-2004, 03:01 PM

I would like to hear some tactful ways to get rid of bottom-feeders so that they hopefully do not go out & bad-mouth the salon? (Besides raising prices)
I know a lot of you are creative in your customer management skills......Besides, I could use a laugh!

tanu01 · 11-08-2004, 03:03 PM

Let a couple of your employees talk about how great the units are up the street when she's in there

Sherin · 11-08-2004, 03:05 PM

hmmmmmmmmmm, I don't have employees yet...What would they think if I talked about 'em?

Neon Beach · 11-08-2004, 03:11 PM

Have a fake phone call with the dial-tone, praising the other place.

ramcat · 11-08-2004, 03:18 PM

If they call for an appointment tell them that you're booked for that time. If they walk in, tell them the bed/booth they want is out of order.

If you want to be crass, just tell they you made an appointment for them at the other salon.

Neon Beach · 11-08-2004, 03:46 PM

Or thake their money and tan them........

tanu01 · 11-08-2004, 03:50 PM

Neon,that makes no sence at all,why would we want to sell a tan and ruin slow season?

engfant · 11-08-2004, 03:56 PM

we'd have nothing to complain about.

Sherin · 11-08-2004, 04:05 PM

Quote:
On 2004-11-08 14:46:00, Neon Beach wrote:
Or thake their money and tan them........

That's what I've been doing...But, I'm looking forward to February, when I don't want them anymore...(Maybe I'm having a moment of temporary insanity?)

Neon Beach · 11-08-2004, 04:30 PM

Oh, so you need ideas that will chase them off in the future? Planning in advance is good.

I had someone that wanted to drop of their dry-cleaning today. The dry-cleaner next door moved in 2000. I guess this guy wasn't their best customer? Should have taken it.......

11-08-2004, 03:01 PM	#1 (permalink)
Sherin I love Derf!! Join Date: Aug 10 2004 Location: Puget Sound Posts: 4,765 Rep Power: 10	I would like to hear some tactful ways to get rid of bottom-feeders so that they hopefully do not go out & bad-mouth the salon? (Besides raising prices) I know a lot of you are creative in your customer management skills......Besides, I could use a laugh!

11-08-2004, 03:03 PM	#2 (permalink)
tanu01 "The Man" Join Date: Mar 4 2003 Location: ohio Posts: 3,977 Rep Power: 7	Let a couple of your employees talk about how great the units are up the street when she's in there

11-08-2004, 03:05 PM	#3 (permalink)
Sherin I love Derf!! Join Date: Aug 10 2004 Location: Puget Sound Posts: 4,765 Rep Power: 10	hmmmmmmmmmm, I don't have employees yet...What would they think if I talked about 'em?

11-08-2004, 03:11 PM	#4 (permalink)
Neon Beach I'm Banned Join Date: Nov 30 2000 Location: Ontario Age: 45 Posts: 52,065 Rep Power: 0	Have a fake phone call with the dial-tone, praising the other place.

11-08-2004, 03:18 PM	#5 (permalink)
ramcat Join Date: Oct 26 2004 Location: Florida Posts: 3,224 Rep Power: 7	If they call for an appointment tell them that you're booked for that time. If they walk in, tell them the bed/booth they want is out of order. If you want to be crass, just tell they you made an appointment for them at the other salon.

11-08-2004, 03:46 PM	#6 (permalink)
Neon Beach I'm Banned Join Date: Nov 30 2000 Location: Ontario Age: 45 Posts: 52,065 Rep Power: 0	Or thake their money and tan them........

11-08-2004, 03:50 PM	#7 (permalink)
tanu01 "The Man" Join Date: Mar 4 2003 Location: ohio Posts: 3,977 Rep Power: 7	Neon,that makes no sence at all,why would we want to sell a tan and ruin slow season?

11-08-2004, 03:56 PM	#8 (permalink)
engfant FREE ENGFANTUCATION Join Date: May 20 2003 Posts: 9,358 Rep Power: 13	we'd have nothing to complain about.

11-08-2004, 04:05 PM	#9 (permalink)
Sherin I love Derf!! Join Date: Aug 10 2004 Location: Puget Sound Posts: 4,765 Rep Power: 10	Quote: On 2004-11-08 14:46:00, Neon Beach wrote: Or thake their money and tan them........ That's what I've been doing...But, I'm looking forward to February, when I don't want them anymore...(Maybe I'm having a moment of temporary insanity?)

11-08-2004, 04:30 PM	#10 (permalink)
Neon Beach I'm Banned Join Date: Nov 30 2000 Location: Ontario Age: 45 Posts: 52,065 Rep Power: 0	Oh, so you need ideas that will chase them off in the future? Planning in advance is good. I had someone that wanted to drop of their dry-cleaning today. The dry-cleaner next door moved in 2000. I guess this guy wasn't their best customer? Should have taken it.......

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